HDFC Life Insurance

HDFC Life Insurance Customer Care

Address: Lodha Excelus, 13th Floor, Apollo Mills Compound, N.M. Joshi Marg, Mahalaxmi, Mumbai 400 011

Email ID: service@hdfclife.com

Phone No: 022-68446530

Website : www.hdfclife.com


Latest Judgments

Total 533 Consumer Court Cases Against HDFC Life Insurance.

Uttarakhand

HDFC Life Insurance Company Limited V/S Smt Manju Pandey

HDFC Life Insurance   Hdfc   Life Insurance  

Court Name: Nainital

Appelant Advocate Smt Munni Arya

Respondant Advocate

Case Number: 7

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Date of Filing: 19-01-2022

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Date of Upload: 04-08-2023

Punjab

HDFC Life Insurance Co. Ltd. V/S Inderjit Singh Pabla

HDFC Life Insurance   Hdfc   Life Insurance  

Court Name: Nawanshahr

Appelant Advocate Mrs Sapna Jaggi

Respondant Advocate Sh MP Nayyar adv OP-1, Sh Manish Dogra 2&3.

Case Number: 64

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Date of Filing: 20-03-2023

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Date of Upload: 28-07-2023

Karnataka

The Branch Manager, HDFC Life Insurance Company Limited V/S Sri.H.N.Vinaykumar

HDFC Life Insurance   Hdfc   Life Insurance  

Court Name: Mysore

Appelant Advocate Sri.M.T.Anand

Respondant Advocate

Case Number: 123

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Date of Filing: 21-06-2021

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Date of Upload: 02-08-2023

Chhattisgarh

Smt. Babita Waaram V/S Claims Review Committee HDFC Life Insurance Co. Ltd.

HDFC Life Insurance   Hdfc   Life Insurance  

Court Name: StateCommission

Appelant Advocate Shri Mahesh Tiwari

Respondant Advocate Shri Mahesh Kumar Agrawal

Case Number: 23

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Date of Filing: 10-03-2023

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Date of Upload: 01-08-2023

Haryana

HDFC Life insurance V/S Raj Kaur

HDFC Life Insurance   Hdfc   Life Insurance  

Court Name: Bhiwani

Appelant Advocate Prem Singh Yadav

Respondant Advocate

Present: Sh. Rakesh Panwar, Advocate for the complainant. Sh. Deepanshu Tuteja, Advocate for applicant/OP no.1.Ms. Malika Sheoran, Advocate for OP no.2.OP no.3 exparte.ORDER Sh. Deepansh Tuteja Advocate appeared on behalf of OP no.1 and filed his power of attorney alongwith an ap...

Case Number: 58

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Date of Filing: 21-03-2022

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Date of Upload: 27-07-2023

Karnataka

The Managing Director, HDFC Life Insurance Company Limited V/S Smt.Renuka, W/o Late. Hanumantappa Devarmane

HDFC Life Insurance   Hdfc   Life Insurance  

Court Name: Yadagiri

Appelant Advocate O.V.Kustagi

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMISSION,C.M.C.NO.5-1-127, SUBHASH CHOWK, CHITTAPUR ROAD,YADGIRI-585202,TEL NO.08473-250688Complaint Case No. CC/2/2023( Date of Filing : 23 Jan 2023 )1. Smt.Renuka, W/o Late. Hanumantappa DevarmaneAge : 50 years, Occ: House wife K...

Case Number: 2

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Date of Filing: 23-01-2023

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Date of Upload: 25-07-2023

NCDRC

BRANCH MANAGER, HDFC LIFE INSURANCE COMPANY LIMITED & ANR. V/S PREM RAJ GUPTA

HDFC Life Insurance   Hdfc   Life Insurance  

Court Name: NCDRC

Appelant Advocate MR. NARENDRA KUMAR SHARMA

Respondant Advocate M/S. J & ASSOCIATES

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 797 OF 2021(Against the Order dated 18/08/2021 in Complaint No. 113/2019 of the State Commission Rajasthan)1. PREM RAJ GUPTAS/O SHRI RADHESHYAM GUPTA R/O 141, VIVEK VIHAR, NEW SANGANER ROAD,JAIPUR-302019......

Case Number: 797

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Date of Filing: 15-11-2021

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Date of Upload: 02-08-2023

Punjab

HDFC Life Insurance Co.Ltd V/S Gyan Singh

HDFC Life Insurance   Hdfc   Life Insurance  

Court Name: Ludhiana

Appelant Advocate A.B.Sharma Adv.

Respondant Advocate Nitin Kapila adv

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, LUDHIANA. Complaint No:539 dated 22.11.2019. Date of decision: 20.07.2023.Ghan Singh aged about 73 years S/o. Sucha Singh, R/o. Patti Mohri, Village Manuke, Jagraon, Distt. Ludhiana.Parminder Singh Bhullar S/o. Late Balwant Singh,...

Case Number: 19

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Date of Filing: 22-11-2019

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Date of Upload: 27-07-2023

Karnataka

The Manager, HDFC Life Insurance Company Ltd. V/S Bhagyashree Kulkarni W/o Late Vinayak Kulkarni

HDFC Life Insurance   Hdfc   Life Insurance  

Court Name: Bidar

Appelant Advocate B Krishnappa

Respondant Advocate Vinay Praksh

Case Number: 83

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Date of Filing: 26-11-2021

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Date of Upload: 26-07-2023

Madhya Pradesh

Branch Manger HDFC Life Insurance Company Ltd. V/S Smt. Archana Gupta

HDFC Life Insurance   Hdfc   Life Insurance  

Court Name: Chhatarpur

Appelant Advocate Shri Chandrashekhar Chourasiya

Respondant Advocate

Case Number: 23

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Date of Filing: 11-01-2023

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Date of Upload: 18-07-2023

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Common FAQ

Question : Am I eligible to file case against HDFC Life Insurance in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against HDFC Life Insurance ?

Answer : A complaint may be made against HDFC Life Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

HDFC Life Insurance is a leading private life insurance company in India, known for its commitment to providing comprehensive financial protection and investment solutions to individuals and families. Established in 2000, HDFC Life has since earned a strong reputation in the insurance industry for its customer-centric approach, transparency, and robust financial stability. HDFC Life offers a wide range of insurance products, including term insurance, endowment plans, unit-linked insurance plans (ULIPs), health insurance, and pension plans. These offerings cater to the diverse financial needs and goals of policyholders. One of HDFC Life's key strengths is its efficient and accessible customer service, allowing policyholders to easily manage their policies and seek assistance when needed. The company also emphasizes the use of technology to enhance the customer experience, making policy issuance, premium payments, and claims processing more convenient. HDFC Life's commitment to financial inclusion is evident through its efforts to reach underserved populations and provide insurance solutions that promote financial security. The company's adherence to regulatory standards and its prudent risk management practices have contributed to its credibility and financial stability. While HDFC Life has received accolades for its performance and customer service, it also faces competition and challenges in a dynamic insurance market. Nevertheless, its dedication to innovation and customer satisfaction underscores its position as a leading life insurance provider in India.

HDFC Life Insurance WhatsApp No.

Say Hi on : +91 8291 890 569 to get started

HDFC Life Insurance Phone No.

For any service related queries, please call on
022-68446530 (Call charges apply)
Mon-Sat 10 am to 7 pm IST
DO NOT prefix any country code e.g. +91 or 00
NRI customers, can reach on
+91- 89166 94100
Mon-Sat 10 am to 7 pm IST
Local Charges Applicable

HDFC Life Insurance Email

For any service related queries, please mail us on service@hdfclife.com
For NRI service, please mail us on nriservice@hdfclife.com

HDFC Life Insurance Corporate Office

HDFC Life Insurance Company Limited
12th Floor, Lodha Excelus,
Apollo Mills Compound,
N .M. Joshi Road, Mahalaxmi,
Maharashtra,
Mumbai - 400011.

HDFC Life Insurance International Liaison Office

HDFC Life Insurance Company Limited
Office number- 207, 2nd floor,
The Business Center, Bank Street,
Bur Dubai,
Dubai, United Arab Emirates.

HDFC Life Insurance Customer service - Mumbai

HDFC Life Insurance Company Limited
11th Floor, Lodha Excelus Apollo Mills Compound,
N .M. Joshi Road,
Mahalaxmi, Mumbai- 400011

HDFC Life Insurance Customer service Chennai

HDFC Life Insurance Company Limited
37/38, 2nd Floor,
ASV Ramana Towers,
Venkatnarayana Road,
T.Nagar,
Chennai-600017