Ashok Leyland

Ashok Leyland Customer Care

Address: Ashok Leyland Ltd., Plot No. 76, Institutional Area, 4th Floor, Sector – 32, Gurgaon, Haryana – 122 001.

Email ID: reachus@ashokleyland.com

Phone No: 1800-1022-666

Website : https://www.ashokleyland.com/

Latest Judgments

Total 320 Consumer Court Cases Against Ashok Leyland.

Circuit Bench Jodhpur

ASHOK LEYLAND LTD MANAGER V/S JAI NAGANA RAI INSTITUTE MAHENDRA SINGH RATHORE

Institute   Ashok Leyland  

Court Name: StateCommission

Appelant Advocate SAJJAN SINGH KARNAWAT 9413847814

Respondant Advocate

Case Number: 287

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Date of Filing: 05-12-2023

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Date of Upload: 23-09-2024

Haryana

Ashok Leyland Sardar V/S Balwan Singh

Ashok Leyland  

Court Name: Rohtak

Appelant Advocate Sh. Gaurav Khurana

Respondant Advocate

District Consumer Disputes Redressal Commission Rohtak.Haryana. Execution Application No. EA/24/66( Date of Filing : 13 May 2024 )InComplaint Case No. CC/18/2371. Balwan SinghS/o Ramehar Singh R/o H.No. 363, W. No.1, Kanwar Singh Colony, Jhajjar Tehsil and District Jhajjar. ........

Case Number: 24

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Date of Filing: 13-05-2024

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Date of Upload: 06-09-2024

Chhattisgarh

Ashok Leyland V/S Ishwarlal Dewangan

Ashok Leyland  

Court Name: Rajnandgaon

Appelant Advocate Shri Gajendra Khobragade

Respondant Advocate

Case Number: 19

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Date of Filing: 24-07-2019

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Date of Upload: 27-08-2024

Assam

M/S ASHOK LEYLAND LTD V/S SMT.PURNIMA DEY

Ashok Leyland  

Court Name: Kamrup

Appelant Advocate J.C.GAUR

Respondant Advocate

Case Number: 99

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Date of Filing: 20-10-2016

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Date of Upload: 16-08-2024

Himachal Pradesh

Ashok Leyland Ltd. V/S S.P. Thakur construction Pvt. Ltd.

Ashok Leyland   Construction  

Court Name: Mandi

Appelant Advocate Sh. Rohit Thakur

Respondant Advocate Sh. Rajat Sahotra

Case Number: 73

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Date of Filing: 01-05-2023

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Date of Upload: 02-08-2024

Himachal Pradesh

Ashok Leyland Ltd. V/S S.P. Thakur construction Pvt. Ltd.

Ashok Leyland   Construction  

Court Name: Mandi

Appelant Advocate Sh. Rohit Thakur

Respondant Advocate Sh. Rajat Sahotra

Case Number: 77

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Date of Filing: 01-05-2023

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Date of Upload: 02-08-2024

Himachal Pradesh

Ashok Leyland Ltd., Corporate Office 1 V/S S.P. Thakur Construction Pvt. Ltd.

Ashok Leyland   Construction  

Court Name: Mandi

Appelant Advocate Sh. Abhishek Lakhanpal

Respondant Advocate Sh. Rajat Sahotra

Case Number: 71

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Date of Filing: 28-04-2023

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Date of Upload: 02-08-2024

Himachal Pradesh

Ashok Leyland Ltd., Corporate Office 1 V/S S.P. Thakur Construction Pvt. Ltd.

Ashok Leyland   Construction  

Court Name: Mandi

Appelant Advocate Sh. Abhishek Lakhanpal

Respondant Advocate Sh. Rajat Sahotra

Case Number: 72

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Date of Filing: 28-04-2023

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Date of Upload: 02-08-2024

Himachal Pradesh

Ashok Leyland Ltd. V/S S.P. Thakur construction Pvt. Ltd.

Ashok Leyland   Construction  

Court Name: Mandi

Appelant Advocate Sh. Rohit Thakur

Respondant Advocate Sh. Rajat Sahotra

Case Number: 76

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Date of Filing: 01-05-2023

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Date of Upload: 02-08-2024

Himachal Pradesh

Ashok Leyland Ltd. V/S S.P. Thakur construction Pvt. Ltd.

Ashok Leyland   Construction  

Court Name: Mandi

Appelant Advocate Sh. Rohit Thakur

Respondant Advocate Sh. Rajat Sahotra

Case Number: 74

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Date of Filing: 01-05-2023

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Date of Upload: 02-08-2024

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Common FAQ

Question : Am I eligible to file case against Ashok Leyland in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Ashok Leyland ?

Answer : A complaint may be made against Ashok Leyland under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Ashok Leyland


Step 1

Contact Ashok Leyland Customer Care

The 24/7 toll-free numbers for all your queries 1800-266-3340
You can also Email at reachus@ashokleyland.com

Step 2

Contact Consumer Court

If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Ashok Leyland.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.