Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 854 Consumer Court Cases Against Apple.
Apple India Pvt Ltd V/S Raunak Doshi,
Court Name: Bangalore 3rd Additional
Appelant Advocate
Respondant Advocate
Heading1Heading2Complaint Case No. CC/1509/2016( Date of Filing : 19 Nov 2016 )1. Raunak Doshi,Aged about 27 years S/o. Pradeep Doshi Rohini Residency, No.15,Middle School Road, V V Puram Bengaluru, Karnataka-560004 ...........Complainant(s)Versus1. Apple India Pvt Ltd19th Floor,...
Case Number: 1509
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Date of Filing: 19-11-2016
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Date of Upload: 26-07-2018
Apple India Pvt. Ltd. V/S Sheikhar Shukla
Court Name: DF-I
Appelant Advocate Neeraj Malhotra
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH========Consumer Complaint No.:CC/300/2016Date of Institution:03/05/2016Date of Decision:13/06/2018Sheikhar Shukla, resident of H.No. 322, Giani Zail Singh Colony, Ropar, Punjab.…..ComplainantV E R S U S[1] Apple...
Case Number: 300
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Date of Filing: 03-05-2016
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Date of Upload: 18-06-2018
Apple India Pvt. Ltd. V/S Rohit Verma
Court Name: DF-I
Appelant Advocate In Person
Respondant Advocate
District Consumer Disputes Redressal Forum-I, U.T., Chandigarh CONSUMER COMPLAINT NO. 12 OF 2018Rohit Verma Vs Apple India Private Limited & ors. BEFORE: RATTAN SINGH THAKUR, PRESIDENT SURESH KUMAR SARDANA, MEMBERPRESENT: None for Complainant.Sh.Devinder Kumar, Counsel for Op...
Case Number: 12
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Date of Filing: 08-01-2018
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Date of Upload: 14-06-2018
Apple India Pvt. Ltd's Corporate V/S Aman Kumar
Court Name: Karnal
Appelant Advocate Parveen Daryal
Respondant Advocate Dheeraj Sachdeva
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KARNAL. Complaint No.345 of 2017 Date of instt. 16.10.2017 Date of decision:12.06.2018Aman Kumar, aged 26 years son of Shri Harish Baghi, resident of 1409, Sector-6, Karnal. …….Complainant. Versus1.Apple Ind...
Case Number: 345
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Date of Filing: 16-10-2017
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Date of Upload: 25-06-2018
Apple India Pvt. Ltd. V/S Radhe Mohan Garg
Court Name: Moga
Appelant Advocate Sh. Ajay Pal Singh Bhullar
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, DISTRICT ADMINISTRATIVE COMPLEX,ROOM NOS. B209-B214, BEAS BLOCK, MOGAComplaint Case No. CC/18/2( Date of Filing : 10 Jan 2018 )1. Radhe Mohan GargS/o Sh. Raghubir Kumar Garg, R/o H.No. 689, St.no.6, Vedant Nagar, MogaMogaPunjab............
Case Number: 18
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Date of Filing: 10-01-2018
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Date of Upload: 29-05-2018
Big Apple Cell Point V/S Shri Shadman
Court Name: North East
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM: NORTH-EASTGOVT. OF NCT OF DELHID.C. OFFICE COMPLEX, BUNKAR VIHAR, NAND NAGRI, DELHI-93Complaint Case No. 473/2014In the matter of:Shri ShadmanH. No. 2006, Gali No. 19 New Mustafabad, Rajeev Gandhi Nagar, Delhi 110094ComplainantVersus1.2...
Case Number: 473
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Date of Filing: 26-11-2014
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Date of Upload: 11-05-2018
Apple India Pvt Ltd V/S Gursimranpreet Singh
Court Name: Ambala
Appelant Advocate H.S.Maan
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM AMBALA Complaint case no. : 109 of 2017 Date of Institution : 17.04.2017 Date of decision : 17.04.2018Gursimranpreet Singh son of Shri Jagjit Singh, resident of House No.5, Shivalik Colony, Nr: Singhanwala, Ambala City.&helli...
Case Number: 109
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Date of Filing: 17-04-2017
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Date of Upload: 20-04-2018
APPLE INDIA PVT.LTD. V/S JAGMAL SINGH DESWAL
Court Name: StateCommission
Appelant Advocate ROBIN SATHI
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, HARYANA, PANCHKULA First Appeal No. 1514 of 2017 Date of the Institution: 12.12.2017 Date of Decision: 05.04.2018Jagmal Singh Deswal son of Shri Rattan Singh, resident ofHouse No.25, Sector 5, Urban Estate, Kurukshetra.…..A...
Case Number: 1514
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Date of Filing: 12-12-2017
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Date of Upload: 09-04-2018
M/s Red Apple Group, KMC 2/585/A3, Milkyway Appartment, T.B Road, Kanhangad, Kasargode, Pin 671311 V/S Mini Alex, W/o Alex, Aged 44 years, Olapuramukkil House, College Kuppady Post, sulthan Bathery Taluk
Court Name: Wayanad
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMCIVIL STATION ,KALPETTAWAYANAD-673122PHONE 04936-202755Complaint Case No. CC/242/20171. Mini Alex, W/o Alex, Aged 44 years, Olapuramukkil House, College Kuppady Post, sulthan Bathery TalukKuppadyWayanadKerala...........Complainant(s)Versus1. M/s R...
Case Number: 242
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Date of Filing: 28-11-2017
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Date of Upload: 22-03-2018
Manager, Customer Support, Apple India Pvt. Ltd. 2 others V/S Aafreen Islam
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inMiscellaneous Application No. MA/5/2018InComplaint Case No. CC/28/20171. Aafreen IslamC/o Sk. Nazrul Islam, 30, Rafi Ahmed Kidwai Road, P.S. - Park...
Case Number: 5
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Date of Filing: 06-03-2018
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Date of Upload: 12-03-2018
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.