Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 854 Consumer Court Cases Against Apple.

Haryana

APPLE INDIA PVT LTD. V/S DHARAM SINGH.

Apple   Apple India  

Court Name: Ambala

Appelant Advocate IN PERSON

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, AMBALA.Complaint case no.:378 of 2022Date of Institution:10.10.2022Date of decision:12.09.2023Dharam Singh Aged 41 years S/o Sh. Ajaib Singh R/o Village Humayupur, P.O. Materi Shekhan, Distt. Ambala.……. Com...

Case Number: 378

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Date of Filing: 10-10-2022

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Date of Upload: 13-09-2023

West Bengal

The Managing Director, Apple India Pvt. Ltd. V/S Amrita Sharma

Apple   Apple India  

Court Name: StateCommission

Appelant Advocate Mr. Barun Prasad, Mr. Subrata Mondal, Mr. Sovanlal Bera

Respondant Advocate Ms. Tanusree Dhar.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/604/2017( Date of Filing : 25 May 2017 )(Arisen out of Order Dated 15/11/2016 in Case No. Complaint Case No. CC/101/2016 of District Kolkata-III(South))1. Amrita Sh...

Case Number: 604

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Date of Filing: 25-05-2017

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Date of Upload: 12-09-2023

Uttar Pradesh

APPLE INDIA PVT.LTD. V/S AMIT KUMAR SINGH

Apple   Apple India  

Court Name: Gautam Buddha Nagar

Appelant Advocate AMIT KUMAR SHARMA

Respondant Advocate

Case Number: 411

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Date of Filing: 10-10-2019

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Date of Upload: 26-09-2023

Orissa

Manager Apple India Pvt.Ltd. V/S Pachanan Behera

Apple   Apple India  

Court Name: Jagatsinghapur

Appelant Advocate Mr.D.N.Acharya

Respondant Advocate Mr. Nandakumar & Associates

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION JAGATSINGHPURJAGATSINGHPURComplaint Case No. CC/268/2022( Date of Filing : 19 Sep 2022 )1. Pachanan BeheraS/o Chakradhar Behera, At- Plot No 247P, Damana, Sailashree Vihar Road, Chandrasekharpur, Bhubaneswar- 16, Dist- Khurda .........

Case Number: 268

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Date of Filing: 19-09-2022

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Date of Upload: 09-09-2023

Delhi

APPLE INDIA PVT.LTD. V/S SEEMA AGGARWAL

Apple   Apple India  

Court Name: North West

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/797/2014( Date of Filing : 16 Jul 2014 )1. SEEMA AGGARWAL181,KOHAT ENCLAVE ,PITAMPURA,UPPER GROUND FLOOR,NEW DELHI...........Co...

Case Number: 797

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Date of Filing: 16-07-2014

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Date of Upload: 23-08-2023

Haryana

M/s Apple India Pvt V/S Rahul Gautam

Apple   Apple India  

Court Name: Kaithal

Appelant Advocate Sh. Ashok Gautam

Respondant Advocate

Before the District Consumer Disputes Redressal Commission, KaithalMisc. Application No. : 13/2023 Date of Institution : 09.06.2023 Date of Decision : 11.08.2023Rahul Gautam Advocate age about 22 years, son of Sh. Ashok Gautam, Advocate, resident of H.No. 1548/4, R.K. Puram Colon...

Case Number: 13

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Date of Filing: 09-06-2023

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Date of Upload: 14-08-2023

Kerala

Apple India Pvt.Ltd., V/S Shazil Shareef

Apple   Apple India  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/37/2019( Date of Filing : 16 Feb 2019 )1. Shazil ShareefS/o Shareef,Shamzil,Irikkur,Irikkur.P.O,Thaliparamba Taluk,kannur............Complainant(s)Versus1. Apple India Pvt.Ltd.,No.24,19th Floor,Con Corde,Tower Cu...

Case Number: 37

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Date of Filing: 16-02-2019

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Date of Upload: 17-08-2023

Uttar Pradesh

Apple india private limited V/S Asad Shekh

Apple   Apple India  

Court Name: Muradabad-I

Appelant Advocate Mr. Devendra Vashney

Respondant Advocate DEEPAK BAJAB

...

Case Number: 217

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Date of Filing: 07-11-2016

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Date of Upload: 08-08-2023

Punjab

Apple India Pvt Ltd V/S Angadpreet Singh

Apple   Apple India  

Court Name: Jalandhar

Appelant Advocate Sh. Abhay

Respondant Advocate

Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/297/2019( Date of Filing : 30 Jul 2019 )1. Angadpreet SinghAngadpreet Singh s/o Sh. Tejinder Singh, R/o A/M-124, Shaliamar ...

Case Number: 297

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Date of Filing: 30-07-2019

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Date of Upload: 13-09-2023

Kerala

PROPRIETOR APPLE BEE RESTAURANT V/S JIJO MON VARGHESE

Apple   Restaurant  

Court Name: Kottayam

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/253/2022( Date of Filing : 24 Nov 2022 )1. JIJO MON VARGHESEParemakkal House, Anikkad P O Kottayam.KottayamKerala...........Complainant(s)Versus1. PROPRIETOR APPLE BEE RESTAURANTKanjirappally, Near fire stat...

Case Number: 253

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Date of Filing: 24-11-2022

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Date of Upload: 18-08-2023

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.