Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1816 Consumer Court Cases Against Amazon.

Chandigarh

M/s. Amazon Seller Services Pvt. Ltd. V/S Ms. Prakriti Thakur

Amazon   Amazon  

Court Name: DF-I

Appelant Advocate Puru Jarewal

Respondant Advocate

District Consumer Disputes Redressal Forum-I, U.T., Chandigarh Execution Application NO. 143 OF 2018in CC/93/2017Prakriti ThakurVs M/s Amazon Seller Services Pvt. Limited BEFORE: RATTAN SINGH THAKUR, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBERPRESENT: Complainant/...

Case Number: 143

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Date of Filing: 20-09-2018

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Date of Upload: 21-11-2018

Orissa

AMAZON SELLER SERVICE Pvt. Ltd V/S Meghanand Bhoi, aged about 32 years.

Amazon  

Court Name: Kalahandi

Appelant Advocate Sanjeeb Kumar Satapathy

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KALAHANDINEAR TV CENTRE PADA BHAWANIPATANA KALAHANDI ODISHA PIN 766001Complaint Case No. CC/16/2018( Date of Filing : 02 Feb 2018 )1. Meghanand Bhoi, aged about 32 years.S/O-Bibhuti Bhusan Bhoi , Vill-Kendupati Po-Nandol,Ps-Junagarh Kala...

Case Number: 16

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Date of Filing: 02-02-2018

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Date of Upload: 31-01-2019

Haryana

Amazon India V/S Shelender Panchal

Amazon   Amazon   Amazon India  

Court Name: Karnal

Appelant Advocate Manjeet Kamboj

Respondant Advocate Lalit Chopra

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KARNAL. Complaint No.301 of 2017 Date of instt. 11.09.2017 Date of decision:08.11.2018Shelender Panchal son of Shri Sumer Chand aged about 40 years, resident of village Uchani, District Karnal. …….Complainant ...

Case Number: 301

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Date of Filing: 11-09-2017

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Date of Upload: 26-11-2018

Delhi

AMAZON V/S KIRPAL SINGH

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM (WEST)150-151; COMMUNINTY CENTER ; C-BLOCK; JANAK PURI; NEW DELHICASE NO. 522/17Kiarpal SinghR/o RZB 4,Nanda Block ,Mahavir EnclaveNew Delhi-110045 …… ComplainantVERSUSAmazon Seller Service Pvt. Ltd. Brigade Gateway, 8th Fl...

Case Number: 17

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Date of Filing: 30-08-2017

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Date of Upload: 01-11-2018

Haryana

Amazon India V/S Mohit Ohlan

Amazon   Amazon   Amazon India  

Court Name: Rohtak

Appelant Advocate Complainant in person

Respondant Advocate Sh. Sandeep Raj

District Consumer Disputes Redressal Forum Rohtak.Rohtak, Haryana. Complaint Case No. CC/18/55( Date of Filing : 05 Feb 2018 )1. Mohit OhlanMohit Ohlan S/o Sh. Ravinder Ohlan R/o Ward No. 13 Sampla Tehsil Sampla District Rohtak............Complainant(s)Versus1. Amazon India Amazo...

Case Number: 18

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Date of Filing: 05-02-2018

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Date of Upload: 26-11-2018

Uttar Pradesh

Amazon Seller Service Pvt. Ltd. & 1 other V/S Gyan Prakesh Srivastava

Amazon   Amazon  

Court Name: Bahraich

Appelant Advocate Sri Alok Kumar Srivastava

Respondant Advocate

पत्रावली प्रस्तुत हुई। फोरम अपूर्ण होने के कारण परिवाद पत्र प्रकीर्ण के रूपमें दर्ज हुआ था। आज कोरम पूर्ण ...

Case Number: 59

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Date of Filing: 27-06-2018

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Date of Upload: 24-10-2018

Punjab

Amazon V/S Sukhwinder Singh

Amazon   Amazon  

Court Name: Patiala

Appelant Advocate Sh. A.S. Nirman

Respondant Advocate

District Consumer Disputes Redressal Forum,PatialaPatialaComplaint Case No. CC/17/326( Date of Filing : 28 Aug 2017 )1. Sukhwinder SinghVillage Kalwanoo, Patran, District Patiala...........Complainant(s)Versus1. AmazonBrigade Gateway, 8th floor, Dr. Rajkumar Road, Banglore..........

Case Number: 17

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Date of Filing: 28-08-2017

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Date of Upload: 04-12-2018

Haryana

Amazon V/S Ishan

Amazon   Amazon  

Court Name: Kurukshetra

Appelant Advocate Vaibhav Sharma

Respondant Advocate

Ishan versus Amazon etcPresent: Sh.Vaibhav Sharma, Advocate for decree-holder. JDs yet not summoned. Statement of ld. Counsel for the decree-holder recorded. In view of the same, present execution petition is dismissed as withdrawn being fully satisfied. File be consigned to the ...

Case Number: 0

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Date of Filing: 19-04-2018

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Date of Upload: 22-10-2018

Karnataka

Amazon India V/S Syed Adil

Amazon   Amazon   Amazon India  

Court Name: Bangalore 1st & Rural Additional

Appelant Advocate

Respondant Advocate

BEFORE THE BENGALURU RURAL AND URBAN I ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM , I FLOOR, BMTC, B BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHI NAGAR, BENGALURU-27Complaint Case No. CC/1031/2017( Date of Filing : 19 May 2017 )1. Syed AdilRK Palace2 9th Cross Someshwaranag...

Case Number: 1031

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Date of Filing: 19-05-2017

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Date of Upload: 26-10-2018

Orissa

The Vice President Country Manager, Amazon India V/S Sri Laxmi NARAYANA Padhi

Amazon   Amazon   Amazon India  

Court Name: Rayagada

Appelant Advocate Sri L.N. Padhi

Respondant Advocate Self

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, RAYAGADA,STATE: ODISHA.C.C. Case No.150 / 2017. Date. 01 . 10 . 2018P R E S E N T .Dr. Aswini Kumar Mohapatra, President.Sri GadadharaSahu, Member.Smt. Padmalaya Mishra, Member.Sri Laxmi Narayana Padhi, S/O: Ramakrishna Padhi, At:Brahm...

Case Number: 150

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Date of Filing: 31-10-2017

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Date of Upload: 27-12-2018

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.