Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1816 Consumer Court Cases Against Amazon.

Haryana

Amazon India V/S Rahul Kathuria

Amazon   Amazon   Amazon India  

Court Name: Rewari

Appelant Advocate Sh. Parvinder Singh

Respondant Advocate Sh. Dinesh Rao

Case Number: 68

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Date of Filing: 11-02-2020

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Date of Upload: 27-09-2023

Haryana

Amazon V/S Sahil Kaushik S/o Gian Chand

Amazon   Amazon  

Court Name: Kurukshetra

Appelant Advocate Vishal Saini

Respondant Advocate

Case Number: 91

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Date of Filing: 12-04-2023

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Date of Upload: 13-10-2023

Haryana

Amazon India V/S Bijender Singh

Amazon   Amazon   Amazon India  

Court Name: Hisar

Appelant Advocate In Person

Respondant Advocate

Case Number: 123

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Date of Filing: 14-06-2023

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Date of Upload: 21-09-2023

Haryana

Amazon Seller Service V/S Bunty Bansal

Amazon   Amazon  

Court Name: Fatehabad

Appelant Advocate Neeraj Madan

Respondant Advocate Pawan Bishnoi

Case Number: 375

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Date of Filing: 09-09-2019

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Date of Upload: 26-09-2023

Kerala

AMAZON INDIA V/S ANIT VS

Amazon   Amazon   Amazon India  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/229/2023( Date of Filing : 26 Jun 2023 )1. ANIT VSVELIMATTATHIL HOUSE CHUNDA POST KANNUR DISTRICT KERALA INDIA PIN-670511KANNURKERALA...........Complainant(s)Versus1. AMAZON INDIAAMAZON RETAIL INDIA PRIVATE LIMIT...

Case Number: 229

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Date of Filing: 26-06-2023

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Date of Upload: 26-09-2023

Kerala

AMAZON ECOMMERCE COMPANY AND UNKNOWN AMAZON PICK UP AGENTS V/S SREEJITH K T

Amazon   Amazon   Ecommerce  

Court Name: Ernakulam

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/23/70( Date of Filing : 22 Jan 2023 )1. SREEJITH K TH.NO.20/1432A, KUTTATHIPARAMBIL HOUSE, KUTTATHIPARAMBIL RD, PALLURUTHY,KOCHIERNAKULAMKERALA...........Complainant(s)Versus1. AMAZON ECOMMERCE COMPANY AND...

Case Number: 23

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Date of Filing: 22-01-2023

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Date of Upload: 18-09-2023

Maharashtra

AMAZON INDIA V/S AYAAN AHMAD SIDDIQUEE

Amazon   Amazon   Amazon India  

Court Name: Additional DCF, Pune

Appelant Advocate

Respondant Advocate

Case Number: 23

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Date of Filing: 14-01-2023

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Date of Upload: 27-09-2023

Orissa

M/s. Amazon Seller Service Private Limited V/S Mr. Tara Chand Panda

Amazon   Amazon  

Court Name: Ganjam

Appelant Advocate Through Sri Prakash Chandra Mahapatra Advocate for the Complainant

Respondant Advocate Through Sri L.N.Pati, Advocate & his Associates for the OP

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, GANJAM, BERHAMPUR. Complaint Case No. CC/13/2019( Date of Filing : 22 Feb 2019 )1. Mr. Tara Chand PandaS/o. Banchanidhi Panda, Resident of Aurobinda Nagar - 1st lane, Po - Berhampur, Ps - B.N.Pur, Dist - Ganjam, Odisha - 760001 ......

Case Number: 13

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Date of Filing: 22-02-2019

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Date of Upload: 26-09-2023

Delhi

AMAZON V/S SIDHARTHA MANDAL

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058CASE NO. 215/2019IN THE MATTERS OF:-Sidhartha Mandal ……COMPLAINANTVERSUSM/s Amazon & Ors. ……OPPOSITE PARTIES Coram:Ms. SONICA MEHRO...

Case Number: 19

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Date of Filing: 24-04-2019

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Date of Upload: 19-09-2023

West Bengal

Authorized signatory Amazon Retail India Private Limited V/S Abdur Razzak Molla S/O- Mannan Molla

Amazon   Amazon  

Court Name: South 24 Parganas

Appelant Advocate Apurba Kumar Sautya

Respondant Advocate

District Consumer Disputes Redressal CommissionSouth 24 ParganasBaruipur, Kolkata-700 144Complaint Case No. CC/42/2023( Date of Filing : 27 Feb 2023 )1. Abdur Razzak Molla S/O- Mannan MollaVill- Ujore, P.O- Khaiyamara, P.S- Bakul Tala( Joynagar), Dist- S 24 Pgs, PIN- 743 3372. Mo...

Case Number: 42

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Date of Filing: 27-02-2023

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Date of Upload: 20-09-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.