Address: Handling Contracts & Agreements Ground Handling HQ, Air India Chhatrapati Shivaji International Airport-II, Mumbai - 400 099.
Email ID: nodalofficer@airindia.com
Phone No: 1860 233 1407
Website : https://www.airindia.com/
Court Name: Jaipur-I
Appelant Advocate Rajesh Mootha & Others
Respondant Advocate
Case Number: 209
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Date of Filing: 17-05-2018
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Date of Upload: 01-10-2024
Court Name: Rangareddi
Appelant Advocate Pip
Respondant Advocate
Case Number: 256
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Date of Filing: 18-04-2024
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Date of Upload: 01-10-2024
Court Name: South West
Appelant Advocate
Respondant Advocate
Heading1Heading2Complaint Case No. CC/591/2013( Date of Filing : 25 Oct 2013 )1. RAMESH KUMAR MARWAH ............Complainant(s)Versus1. AIR INDIA LTD..............Opp.Party(s) BEFORE:HON'BLE MR. SH,SURESH KUMAR GUPTA PRESIDENTHON'BLE MS. HARSHALI KAUR MEMBERHON'BLE MR. RAMESH CHA...
Case Number: 591
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Date of Filing: 25-10-2013
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Date of Upload: 23-09-2024
Court Name: Surat
Appelant Advocate Ekta Singapuri
Respondant Advocate
Case Number: 933
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Date of Filing: 24-07-2024
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Date of Upload: 23-09-2024
Court Name: Ghaziabad
Appelant Advocate Self
Respondant Advocate
Case Number: 239
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Date of Filing: 13-04-2022
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Date of Upload: 17-09-2024
Court Name: Katni
Appelant Advocate SELF
Respondant Advocate RAMKUMAR SONI
Case Number: 42
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Date of Filing: 09-03-2021
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Date of Upload: 14-09-2024
Court Name: Gurgaon
Appelant Advocate In person
Respondant Advocate
Case Number: 325
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Date of Filing: 11-04-2022
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Date of Upload: 24-09-2024
Court Name: DCF, South Mumbai
Appelant Advocate AJAY JAISWAL
Respondant Advocate
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Case Number: 126
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Date of Filing: 17-06-2015
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Date of Upload: 24-09-2024
Court Name: Shimla
Appelant Advocate Ashish Thakur
Respondant Advocate Sanjay Gandhi
Case Number: 16
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Date of Filing: 01-01-2020
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Date of Upload: 13-09-2024
Court Name: South West
Appelant Advocate
Respondant Advocate
Heading1Heading2Complaint Case No. CC/366/2012( Date of Filing : 10 Sep 2012 )1. TOM PHILIP ............Complainant(s)Versus1. AIR INDIA LTD & ORS.............Opp.Party(s) BEFORE:HON'BLE MR. SH,SURESH KUMAR GUPTA PRESIDENTHON'BLE MS. HARSHALI KAUR MEMBERHON'BLE MR. RAMESH CHAND Y...
Case Number: 366
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Date of Filing: 10-09-2012
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Date of Upload: 23-09-2024
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Question : Am I eligible to file case against Air India in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Air India ?
Answer : A complaint may be made against Air India under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint against Air India