Agoda
Agoda Customer Care
Address: 2/F TOWER C DLF BUILDING NO 8 CYBER CITY DLF CITY 11 SECTOR 24 GURGAON HARYANA 122002
Email ID:
Phone No: 000 800 050 1620
Website : https://www.agoda.com/
Latest Judgments
Total 10 Consumer Court Cases Against Agoda.
AGODA COMPANY PVT LTD THRROUG DIRECTOR V/S SUNIL KUMAR KHARE
Court Name: Bhopal
Appelant Advocate NARAYAN SINGH SOLANKI
Respondant Advocate
Case Number: 23
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Date of Filing: 27-11-2023
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Date of Upload: 10-10-2024
Agoda International India Pvt Ltd V/S Sandeep Singh
Court Name: Barnala
Appelant Advocate Balraj Chhibber
Respondant Advocate
Heading1Heading2Complaint Case No. CC/91/2023( Date of Filing : 02 Aug 2023 )1. Sandeep Singhaged about 30 years S/o Surjit Singh R/o H.No. BXIV/2720 Gursewak Nagar Dhanaula Road Barnala...........Complainant(s)Versus1. Agoda International India Pvt Ltd2/F, Tower C, DLF Building ...
Case Number: 91
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Date of Filing: 02-08-2023
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Date of Upload: 04-09-2024
AGODA INTERNATIONAL INDIA V/S KAVI PATHAK
Court Name: Indore-II
Appelant Advocate
Respondant Advocate
Case Number: 378
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Date of Filing: 24-05-2024
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Date of Upload: 15-07-2024
Agoda Company Pvt. Ltd. V/S Manoj Kumar
Court Name: Jaipur-IV
Appelant Advocate Ajay Raj Tantia
Respondant Advocate
Case Number: 189
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Date of Filing: 20-04-2023
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Date of Upload: 08-05-2024
AGODA V/S SUNITA KAPOOR
Court Name: Gautam Buddha Nagar
Appelant Advocate
Respondant Advocate
FINAL ORDERDISTRICT CONSUMER COMMISSIONGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Complaint Case No. CC/599/2023( Date of Filing : 04 Aug 2023 )1. SUNITA KAPOOR1502 TOWER 1 UNITECH HORIZON PI 2GAUTAM BUDDHA NAGARUTTAR PRADESH...........Complainant(s)Versus1. AGODADE...
Case Number: 599
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Date of Filing: 04-08-2023
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Date of Upload: 02-05-2024
Agoda International India Pvt. Ltd. V/S Gajinder Pal Singh Kaler
Court Name: Gurgaon
Appelant Advocate Sh. Vikas Verma
Respondant Advocate
Case Number: 963
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Date of Filing: 25-11-2022
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Date of Upload: 22-02-2024
AGODA INTERNATIONAL PVT.LTD. V/S VIKRAM JAGLAN .
Court Name: Panchkula
Appelant Advocate COMPLAINANT IN PERSON
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PANCHKULA.Consumer Complaint No:560 of 2019Date of Institution24.09.2019Date of Decision:10.01.2024Vikram Jaglan aged 29 years, son of Sh. Suresh Kumar Jaglan, resident of House No.436, Sector-21, Panchkula, presently re...
Case Number: 560
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Date of Filing: 24-09-2019
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Date of Upload: 06-02-2024
AGODA COMPANY PTE, LTD. V/S SOURABH R.K. JAIN
Court Name: Indore-II
Appelant Advocate SOURABH R.K. JAIN
Respondant Advocate
Case Number: 134
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Date of Filing: 23-02-2023
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Date of Upload: 27-09-2023
AGODA INTERNATIONAL INDIA PVT LTD V/S ASHIQ VM
Court Name: Malappuram
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL MALAPPURAMComplaint Case No. CC/315/2023( Date of Filing : 22 Jun 2023 )1. ASHIQ VMVELUTHODI MELETHIL HOUSE CHUNDAMBATTA POST NATYAMANGALAM 679337...........Complainant(s)Versus1. AGODA INTERNATIONAL INDIA PVT LTD2/F TOWER C DLF BUILDING NO 8 ...
Case Number: 315
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Date of Filing: 22-06-2023
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Date of Upload: 15-09-2023
M/s Agoda International India Pvt Ltd V/S Dr. M. S. Kamat
Court Name: Central Mumbai
Appelant Advocate In Person
Respondant Advocate
Case Number: 18
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Date of Filing: 26-11-2018
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Date of Upload: 27-12-2021
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Common FAQ
Question : Am I eligible to file case against Agoda in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Agoda ?
Answer : A complaint may be made against Agoda under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint against Agoda
Step 1
Contact the Customer Care: No direct email ID is available on the Agoda website, Chat option is only available. So if you are not satisfied with the service, first CHAT with Agoda team. Mention your issue and ask them to resolve.
Step 2
Contact Consumer Court
Wait for 10- 15 days and if your complaint remains unresolved, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Agoda.NOTE : Remember to keep records of all bills, Vouchers, communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.