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Act Fibernet


Latest Judgments

Total 14 Consumer Court Cases Against Act Fibernet.

Tamil Nadu

The Appellate Officer, The Act Fiber Net, Atria Convergence Technologies Ltd V/S Murali Janakiraman

Act Fibernet  

Court Name: South Chennai

Appelant Advocate Party in Person

Respondant Advocate Sivakumar and Suresh

Date of Complaint Filed : 21.09.2020 Date of Reservation : 07.03.2023 Date of Order : 17.03.2023DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION,CHENNAI (SOUTH), CHENNAI-3.PRESENT: TMT. B. J...

Case Number: 77

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Date of Filing: 24-03-2021

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Date of Upload: 22-05-2023

Andhra Pradesh

The Branch incharge ACT Fibernet V/S D.S.V. Manikyala Rao

Act Fibernet  

Court Name: West Godavari

Appelant Advocate TVV

Respondant Advocate KRKR

Case Number: 41

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Date of Filing: 15-09-2021

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Date of Upload: 06-02-2023

Telangana

Act Fibernet V/S Mukesh Sanghi

Act Fibernet  

Court Name: Hyderabad-III

Appelant Advocate Mr. K. Sridhar

Respondant Advocate Mr. K. Raghavendra Rao

Case Number: 439

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Date of Filing: 12-11-2018

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Date of Upload: 03-02-2021

Karnataka

ACT Fibernet ATRIA Convergence, V/S Ajay Kumar,

Act Fibernet  

Court Name: Bangalore 2nd Additional

Appelant Advocate

Respondant Advocate

Case Number: 1643

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Date of Filing: 04-10-2018

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Date of Upload: 13-07-2020

Karnataka

ACT Fiber Net, V/S Vijendra B.Nagaraju,

Act Fibernet  

Court Name: Bangalore 1st & Rural Additional

Appelant Advocate

Respondant Advocate

BEFORE THE BENGALURU RURAL AND URBAN I ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION , I FLOOR, BMTC, B BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHI NAGAR, BENGALURU-27Complaint Case No. CC/2399/2017( Date of Filing : 28 Aug 2017 )1. Vijendra B.Nagaraju,Aged about 36 year...

Case Number: 2399

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Date of Filing: 28-08-2017

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Date of Upload: 19-09-2019

Telangana

AACT Fibernet ,Rep by its Manager V/S Balakrishna Raju Battaraju

Act Fibernet  

Court Name: Rangareddi

Appelant Advocate Pip

Respondant Advocate

Case Number: 305

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Date of Filing: 16-11-2018

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Date of Upload: 13-06-2019

Karnataka

ACT Fibernet V/S Wing Commander B.V.Arun Kumar (Retd.,)

Act Fibernet  

Court Name: Bangalore 4th Additional

Appelant Advocate Inperson

Respondant Advocate

Complaint filed on: 02.03.2018 Disposed on: 10.10.2018BEFORE THE IV ADDL DISTRICTCONSUMER DISPUTES REDRESSAL FORUM, BENGALURU1ST FLOOR, BMTC, B-BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHINAGAR, BENGALURU – 560 027 CC.No.347/2018DATED THIS THE 10th OCTOBER OF 2018PRESENTSRI.S.L...

Case Number: 347

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Date of Filing: 02-03-2018

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Date of Upload: 12-10-2018

Karnataka

ACT Fibernet, V/S H.G.Ramesh,

Act Fibernet  

Court Name: Bangalore 1st & Rural Additional

Appelant Advocate

Respondant Advocate

BEFORE THE BENGALURU RURAL AND URBAN I ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM , I FLOOR, BMTC, B BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHI NAGAR, BENGALURU-27Complaint Case No. CC/2944/2017( Date of Filing : 10 Nov 2017 )1. H.G.Ramesh,Aged about 53 years, No.48, Sri....

Case Number: 2944

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Date of Filing: 10-11-2017

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Date of Upload: 11-09-2018

Telangana

Act Fibernet Pvt Ltd,Rep by its Manager V/S C.Vasantha Bhanu

Act Fibernet  

Court Name: Rangareddi

Appelant Advocate A.M.Rao

Respondant Advocate

Case Number: 205

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Date of Filing: 26-07-2016

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Date of Upload: 17-09-2018

Karnataka

ACT FIBERNET V/S Talwinder G.S.

Act Fibernet  

Court Name: Bangalore 4th Additional

Appelant Advocate

Respondant Advocate

Complaint filed on: 03.01.2015 Disposed on: 17.04.2018BEFORE THE IV ADDL DISTRICTCONSUMER DISPUTES REDRESSAL FORUM, BENGALURU1ST FLOOR, BMTC, B-BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHINAGAR, BENGALURU – 560 027 CC.No.10/2015DATED THIS THE 17th APRIL OF 2018PRESENTSRI.S.L.PA...

Case Number: 15

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Date of Filing: 09-01-2015

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Date of Upload: 19-04-2018

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Common FAQ

Question : Am I eligible to file case against Act Fibernet in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Act Fibernet ?

Answer : A complaint may be made against Act Fibernet under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Act Fibernet


Step 1

Contact the Customer Care: If you are not satisfied with the connection or not getting proper broadband speed, first contact Act Fibernet customer care on the below number or send message on Whatsapp. Mention your customer ID and ask them to resolve the problem as early as possible.

Whatsapp : +91 - 99459 99459
Call centre : 9121212121, 7288999999
Toll free number : 1800 1022 836
EMAIL : Icon helpdesk@actcorp.in
TIMING : Icon 07:30 AM to 12:00 AM (All Days of the week)

Step 2

Contact Nodal Officer

NAME : Ms. Kavita Nath
EMAIL : Nodalofficer@actcorp.in
TIMING : 9:30 a.m. to 6:30 p.m. (Monday to Friday)

Step 3

Contact Appellate Authority

NAME : Mr. Anand GS / Mr. Suresh Babu
EMAIL : appellate.authority@actcorp.in
TIMING : 9:30 a.m. to 06:30 p.m. (Monday to Friday)

Step 4

Contact Consumer Court

If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Act Fibernet.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.