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Thread: redbus.in Cash Coupon issue

  1. #1
    Join Date
    Sep 2009

    Unhappy redbus.in Cash Coupon issue

    I have been using redbus.in for booking my bus travel.
    No regrets on the quality of service.

    I am facing an issue with the cash coupon issued by redbus.in for one of the cancellations.

    The Refund amount was Rs 1150/- and they provided me with a Cash Coupon which was valid for 6 months.

    Due to some official work I was away from India for quite some time. And the 'Cash Coupon' was the LAST thing I remembered when I was away.

    Now When I am back and tried using the coupon, it GOT Expired (more than 6 months now).
    When I contacted the customer care, they say no way they can Refund / Renew the coupon!!!!!
    So my RS 1150/- is GONE for EVER....
    This is ridiculous and I believe getting back the money is MY RIGHT..
    Can someone help??

  2. #2
    Join Date
    Sep 2009

    Thumbs up Get your coupon refunded

    Dear customer,
    Please send your cash coupon ID to support @ redBus.in with a cc to mayank @ redBus.in and with your request and we will tackle your case as an exception.

    Best regards,
    Mayank Bidawatka
    Head - Marketing

  3. #3
    Join Date
    Sep 2009


    Quote Originally Posted by mayankbid View Post
    Dear customer,
    Please send your cash coupon ID to support @ redBus.in with a cc to mayank @ redBus.in and with your request and we will tackle your case as an exception.

    Best regards,
    Mayank Bidawatka
    Head - Marketing
    I was pleasantly surprised to get a new cash coupon for the value RS 1150/-
    Thanks Mayank if you have made it happen.
    Thanks to this Forum for showing me a way to express myself!!

  4. #4
    pa1gonu@gmail.com Guest

    Default Ticket booking issue


    I booked ticket from Bangalore to Hyderabad on 17th-Nov-2010, i did not get any response from You but my amount of Rs 450/- was deducted from my account.So please Return my Money.I did the booking via netbanking.


  5. #5
    Unregistered Guest

    Thumbs down Bus service has been calncled but money no refended.

    I book a ticket in redbus from hyderabd to Gunter(TD3C66883348) on 10t-Feb-2011(date of journe-12-FEb-2010).
    They have cancled tht bus service, with out informing me and they aer not refendeing my money back still now.

  6. #6
    Syed Qamar Ahmad Guest

    Default Request for cancellation of ticketing booking request no.1036673

    I had given the subject request for reservation of one seat from Delhi to Dehradun for 15.06.11. Due to some compelling circumstances, I am not in a position to visit Dehradun on the scheduled date. Under the circumtances, please cancel my subject ticket booking request no.1036673.

  7. #7
    Ahmed Ali Guest

    Post Ref No: 8052348- Non Issue of Bus ticket

    Dear Red Bus,
    I would like to submit that I had booked on line GOA to HYDERABAD for date 28/11/2011 through my Credit Card for travel by KESENINI Sleeeper Bus, Departure from Panjim at 5 PM. Though all the process was complete on line and a sum of Rs 3200/-(for TWO tickets) was detected from my account I did not receive the ticket>. When I contact your Customer Care Hyderabad they directed me to contact your office giving Ref. No: 8052348.

    Further details: Date of Booking: 21/11/2011
    SBI Credit Card

    It is requested that the amount of Rs 3200?- may please be refunded at the earliest.


  8. #8
    ouseppachan Guest

    Default Regarding refund due to change of bus

    Dear Sir,
    I have booked a ticket from cochin to chennai on 15th april through redbus through carrier Sona A/C (Isuzu). They have changed the bus due to some reason to a local A/C bus. And it got delayed by more than three hours. and we lost our half day. They have collected Rs:1250/- as total fair. and provided a local bus. I need the refund due to the change of bus. I felt its just like cheating. My ticket No: TE4W74748768.
    I also want clarification on your terms and conditions 4. Which says redbus will refund the differential amount due to thew change in bus. Be a genuine agent.

    My no :8807630625

  9. #9
    sreenivak Guest

    Default Reg. refund due to BUS detained by R.T.A officials

    i have booked ticket from Hyderabad to Pune (ticket No.TE5F52744483), dated 16.04.2012, supposed to depart at 8.00pm delayed by 2 hrs in Hyderabad & after crossing AP border, this (OMER TRAVELS) bus not traveling on the HIGHWAY & taken into sub-lanes, at 2.00 am midnight R.T.A. authority stopped & detained BUS in HUMNABAD for not having PERMIT & proper documents. We have spend over night in HUMNABAD & by suffering a lot went to PUNE in KSRTC bus. Please refund my amount of Rs.1500.00(2 tickets), which i have booked through credit card.

    98481 66018

  10. #10
    sushma d Guest

    Default ticket cancellation

    I have booked 2 tickets, one is from bangalore to mysore, ticket # TE7R45778743 & Mysore to bangalore, ticket # TE7R79499269.
    Due to the cancellation of trip, kindly cancel my tickets & refund the amount to my account.
    Account details:
    A/c name: SUSHMA.D
    A/c number: 2638101005770
    Bank: Canara bank
    Branch: Malleshwaram

  11. #11

    Post Reund my account

    I have one ticket canceled.cash coupen my refund ammont an account.

    Bank:hdfc a/c no :02601140032444
    branch :gopalapuram

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