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  1. #1
    Join Date
    Mar 2012

    Default NON FUNCTIONAL ROSSINI WATCH ON Fashionandyou.com

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    I purchased a Rossini watch online from Fashion and You on 20th Feb'12 vide Order No 1487698and delivery on 5th March 2012. Watch's Chrono dials was not functioning and it was just Glued.

    After speaking to CSR, Shockingly they informed me that they cant retake the product and it's not possible to return the watch. If the Chrono Dials are Non-Functional, it has to be CLEARLY MENTIONED IN THE FEATURES THAT "CHRONOS ARE NON-FUNCTIONAL".

    Since the seller has NOT MENTIONED CLEARLY ABOUT THE NON-FUNCTIONALITY OF CHRONOS, I ask FASHIONANDYOU.COM to initiate the reverese-pickup and REfund my Money.

    Fashion and You team, Please process my Refund.

    Name: BalaMurugan
    Order NO: 1487698 dt:20/02/2012
    Value : 1,199.00
    MOBL NO:9500059970

    With Regards,

  2. #2
    Join Date
    Mar 2012


    Hello Fashion and You:
    What's going on??? Are you going to process the refund or not??


  3. #3


    Hi Balamurgan,

    Regret the inconvenience caused!
    This is to inform you, we have initiated the return of your order number 1487698. Refund will be processed after validating the return. Please note that we should receive the return package within 10 days of us sending the authorizing email. Your return issue will be closed within 10 days of our receiving of the return package from you. Post receipt of the return package, we will proceed to inspect the same. Once approved as an eligible return, we will issue your refund or merchandise credit in the appropriate amount. If however the return is found not eligible for refund, we will courier the same back to you. In either scenario your return issue will be closed within 10 days of our receiving of the return package from you.

    We truly appreciate your relationship with us and hope you will give us a chance to serve you again. We promise you the highest quality standards and cutting edge service in future. In case you have any further queries regarding this matter please feel free to contact us on 0120-6739999 or get in touch with us via email (help@fashionandyou.com) , Facebook support Tab (https://www.facebook.com/fashionandy...p_227698805184) or our Twitter ID (@helpfny).

    Warm regards,
    Team Fashion and You.

  4. #4
    Unregistered Guest

    Post M just worried

    This is in response to the query kept by some of the costumer of Fashion and You regarding the purchase of Rossini watch from the same. In view of the previous comments, i was worried if fashion and you is delivering goods which is not up to the mark because very recently i ordered two watches simultaneously from F and Y. If the truth is as per these costumer i am worried i have to withdraw my purchase from it. I dont know what the F and Y has to comment on it.

  5. #5
    Animesh Kumar Guest

    Angry I also want to purchase Rossini watch but its watch review is not good so i cancel

    i also want to purchase this watch but Watches review is not good so i cancel to buy this watch

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