Update : The company now says they do not have stock of this particular AC model. Please wait for another 3-5 days and on the question of refund, being sent from pillar to post. The company took 12 days to tell me that they dont have stock of the AC model I have ordered and are not even bothered to update even the status to the customer. I had to call everyday to know the status. This is the state of consumer awareness in india, pay upfront and suffer.