My name is Charanjeet Singh, i have paid Rupees 11000/- on 22nd July 2016 to Croma campus coaching center to start my Sap course.
Chroma campus address: E-20, DSC Marg, Sector 3, Near Sector 16 Metro Station, Noida, Uttar Pradesh 201301, Phone: 09818014543
Since first day of training, i have been noticing that Sap server (Software) on which i have to get training is not working in their institute. Madam Meenu Pandey (Teacher) knows it well.
On first day of training, teacher informed me that server (software) is down today, and this is first time it happened like this. Due to her words, i trusted her statement.
I thought that in the second class Sap (software) will start working. Again she tried to restart the server to run the software to show me the screens how Sap software works. Second attempt proven futile as well.
Same situation occurred in 3rd and 4th class also which was my last class, sometimes i went to 2nd floor and sometimes 3rd floor to take the training in their different training rooms, but Wi-Fi connection was not reachable inside their classrooms where we were sitting, added by suffocation in training rooms since A.C was not operational.
Madam Meenu tried to interpret the course discussion but facilities were not up to my expectation to make me understand the concepts of their teaching, otherwise i would have not started my course with you.
I paid Rupees 11000/- expecting of getting the optimum training facility as per their fees charges, which i did not get.
Last but not the least ,i am disappointed with their training process given by teacher, as i could not understood her way of teaching, is not in proper manner for which i have paid.
Assuming that their services will improve in the next class onwards, i persuade myself, things will be better ahead in training. I tried to stretch as much as i could, to be with their coaching center.
Dear Sir, I have started my course with some other institute.
I am jobless at the moment.
Whatever i wrote are the facts, their staff knows about the same but none took initiative to correct these internal issues due to which they are losing their students.
You can see other complaints on internet against them as well.
I request you to kindly get my money back that is rupees 11,000/- so that i can pay my fees to the institute here.
I hope you can understand the situation considering my current situation.
I would be highly grateful for you.