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Thread: Complaint against BSNL Office Koraput

  1. #1

    Default Complaint against BSNL Office Koraput

    I had applied for new Bsnl landline connection in my mother's name on 29th January 2015 and made a payment of Rs 2645 for this purpose. I have a copy of the receipt. Its been more than 1 year the connection has not been provided to our residence. I have been to the office numerous times, met everyone from staffs to even the GM but no action is being taken on my behalf.
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  2. #2
    Join Date
    Jun 2012
    Posts
    7

    Thumbs down Customer care and nodal officer not following duty

    Dear Sir,On 4th December, 2015 I wrote an email to Air India customer care claiming my missing miles for 6 trips. There was no response and I again followed-up on 13th December, 2015. Still there was no response till date.After waiting a lot, on 13th March, 2016 I escalated the matter to Nodal officer Mr. Vivek Sharma but there was no response till date.I wrote to Appellate Authority Mr Sanjiv Kumar and again waiting for response.Their entire team is sitting idle and not entertaining their customers' request.Please do needful.Thanks in advance,Chandranath Mondal
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