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Thread: Airtel......pathetic customer service......Thats all I can say

  1. #1
    Join Date
    Dec 2012
    Posts
    9

    Default Airtel......pathetic customer service......Thats all I can say

    Airtel......pathetic customer service......Thats all I can say




    Its such a pain to call customer service. It asks to key in landline number with STD code and once I key in that it says number is incorrect and call gets disconnected. Its been happening for more than a year and I have reported this almost 10 times. Still airtel has not been able to resolve this. This is really pathetic. I can't keep on going through ordeal to call customer care. Please do something or I am shifting to another service provider. My number is 08042249142.

  2. #2

    Default

    Dear Customer,

    This is with reference to your post dated 15 October 2015.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.presence@airtel.com


    Regards
    Umesh Arora
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.presence@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd

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