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Thread: my mobile call detail records (CDRs) are provided by airtel service provider without my knowledge

  1. #1
    preedhi Guest

    Default my mobile call detail records (CDRs) are provided by airtel service provider without my knowledge

    my mobile number is 9635945946 and recently my CDRs have been provided by the service provider without my consent to a third party . i was not even informed that my CDRs have been asked for by a third party and it was just provided to the third party for a period from 01 Dec - 08 jun 13. i have felt harassed and my privacy has been intruded upon. Kindly guide me what i must do in this case. my contact number is 9635945946 and email id is:- preedhis@gmail.com.

  2. #2

    Default

    Namaste Preedhi,

    This is to inform you that your concern listed on 22 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtelpresence@in.airtel.com.

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn

  3. #3

    Default

    Namaste Preedhi,

    We would like to inform you that your concern listed 22 June 2013, has been resolved. Should you have any queries please contact airtel customer service at airtelpresence@in.airtel.com

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.presence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn

  4. #4
    Unregistered Guest

    Default call details

    i need call details of my idea prepaid no. 9594714729 can u help me
    Reply

  5. #5
    saifulctg Guest

    Default oman

    Cdr

  6. #6
    ankit semwal Guest

    Default call history

    Due to some technical issue I have to lost my phone contracts so please provide us my. Call history of the month. Of may. Or month of April
    Thanks with regard
    Ankit Semwal
    7895744525
    ankitdun@gmail.com

  7. #7

    Default

    Dear Mr. Semwal,

    This is with reference to your post dated 12 May 2014.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.presence@in.airtel.com


    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.presence@in.airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    LinkedIn- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn

  8. #8

    Default

    Dear Mr. Semwal,

    This is with reference to your post dated 12 May 2014.

    Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill on your E-mail id. You will be charged Rs. 50 per request for the same.


    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.presence@in.airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    LinkedIn- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn

  9. #9
    Unregistered Guest

    Default my CDR for prepaid number9561444575

    Kindly furnish me with CDR of april month 2014 for the number 9561444575 as i have lost my sim .and with the helpof records i may get my contacts too.kindly do the needful thank u

  10. #10
    piyush soni Guest

    Default incoming and outgoing

    I request you to please sent the last two month call details (incoming and outgoing) of +919950944894 sent it to sir please aap cll details sent kar dena please

    sonipiyush77@gmail.com

  11. #11
    pankaj gawande Guest

    Default cdr

    9890431737 CDR plese

  12. #12
    Sunilmundh Guest

    Default sunilmundh

    This airtel number to call history 9001703763 send me sunilmundh97@gmail.com

  13. #13
    Aijaz Ahmed sheikh Guest

    Default 9622515645

    I need call detail from 2oct. till 10 oct.

  14. #14

    Default

    Dear Mr. Mundh,

    This is with reference to your post dated 28 Sep. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
    You can also get in touch with us at airtel.presence@airtel.com

    Regards
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.presence@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- Airtel Presence (Bharti Airtel LTD) | LinkedIn

  15. #15

    Default

    Dear Sunilmundh,

    This is with reference to your post dated 28 Sep. 2014. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.presence@in.airtel.com

    Regards,
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.presence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- Airtel Presence (Bharti Airtel LTD) | LinkedIn

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