This is complaint against city heart tours & travels ,scindhia house,delhi.
We had booked ticket from delhi to rishikesh (deluxe) to travel on date 30/10/2009 through thier connaught place office.
Bus Scheduled departure was at 9.00 PM.
When we arrived at scindhia house office at 8.45 pm and enquired about our bus,
it was told that bus would start from this place at 9.30 pm.
All the passengers booked for different destinations were loaded in one bus and it was conveyed to us that they will all be taken to kashmeri gate and from there different deluxe buses would be alloted for different destinations
We were all kept waiting upto 11.15 pm on a lonely road stretch,which was not even having a proper place to stand .The bus alloted to us was an ordinary 3/2 seater and in a condition even worst than the local transport buses.
The only mobile no provided on the ticket was switched off and We were left with no other option but to travel
We would therefore like to advice everyone not to deal with such kind of irresponsible travel agents who want to take people for a ride and are not bothered about them after getting total payment in advance.,