I have been trying for the last 15 days to make online payment using both google chrome and I.E. explorer. Disabled all pop ups and followed all routines. but after the online payment screen, when I click on 'Make Payment' icon, the screen is refreshed and instead of choose the mode of payment screen, I am getting the same online payment screen again. Thinking that there must be some software problem, I waited till today, checking the site on and often. The position is same today. I have been making online payments of the elec bills for the last 6 months without any problems. Can you kindly let me know the reasons. Now I have to pay the bill with penalty, for no fault of mine.
Vasanta Lakshmi, B-4 Karnvir Towers, plot-13, sec-52