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P. Ramakrishnan filed a consumer case on 02 Jan 2023 against TN Power Finance and Infrastructure Development Corporation in the South Chennai Consumer Court. The case no is CC/309/2022 and the judgment uploaded on 31 Mar 2023.
Date of Complaint Filed : 20.07.2022
Date of Reservation : 20.12.2022
Date of Order : 02.01.2023
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION,
CHENNAI (SOUTH), CHENNAI-3.
PRESENT: TMT. B. JIJAA, M.L., : PRESIDENT
THIRU. T.R. SIVAKUMHAR, B.A., B.L., : MEMBER I
THIRU. S. NANDAGOPALAN., B.Sc., MBA., : MEMBER II
CONSUMER COMPLAINT No.309 /2022
MONDAY, THE 2nd DAY OF JANUARY 2023
P. Ramakrishnan,
Flat No.4B, D.No.42/45,
Kannappa Nagar, 2nd Main Road,
Thiruvanmiyur,
Chennai -600 041. ... Complainant
..Vs..
Tamilnadu Power Finance,
and Infrastructure Development
Corporation Ltd., ‘TUFIDCO
POWERFIN TOWER’, 490/3-4,
Anna Salai, Nandanam,
Chennai – 600 035. ... Opposite Party
******
Counsel for the Complainant : Party in Person
Counsel for the Opposite Party : Exparte
On perusal of records and after having heard the oral arguments of the Complainant in Person, we delivered the following:
ORDER
Pronounced by the President Tmt. B. Jijaa, M.L.,
1. The Complainant has filed this complaint as against the Opposite Party under section 35 of the Consumer Protection Act, 2019 and prays to direct the Opposite Party to pay a compensation of Rs.1,00,000/- towards mental tension and agony along with cost of the complaint.
2. The averments of Complaint in brief are as follows:-
The Complainant submitted that four F.D.Rs. as detailed below were presented for renewal. The Complainant was told that since the F.D.Rs were presented one year after the maturity date the said F.D.Rs could be renewed only with effect from the date of presentation and not with retrospective effect:
Sl. Old Maturity New Renewal Amount
No F.D.R. No Date F.D.R No Date Rs.
1. RAA324028 21.03.2020 9091449 06.09.2021 15,00,000/-
2. RAA324032 20.03.2020 9091260 06.09.2021 12,00,000/-
3. RAA324027 20.03.2020 9091349 06.09.2021 3,00,000/-
4. RAA349813 28.09.2020 9092172 08.09.2021 1,00,000/-
The letter dated 25.01.2022, was sent by the Complainant to the Opposite Party requesting for renewing the aforesaid F.D.Rs. with retrospective effect for which the Complainant received a letter dated 14.2.2022 from the Opposite Party. Some banks like S.B.I. have auto renewal facility and Finance Companies like Sundaram Finance and Sundaram Home Finance renew F.D.Rs presented even one year after maturity date. Hence prayed to renew the FDRs with retrospective effect since the deposit amount, even after the dated of maturity was only with the Opposite Party and utilized for their business. Hence the complaint.
3. The Complainant submitted his Proof Affidavit and Written Arguments. On the side of the Complainant, documents were marked as Ex.A-1 to Ex.A-15. The Opposite Party did not appear before this Commission even after sufficient notice was served and remained set exparte.
Points for Consideration
1. Whether there is deficiency in service on the part of the Opposite Party?
2. Whether the Complainant is entitled for reliefs claimed?
3. To what other reliefs the Complainant is entitled to?
Point No.1:
The Complainant submitted that he had made four Fixed Deposits from the Opposite Party and their renewal dates are as detailed below.
Sl. | Old | Maturity | New | Renewal | Amount |
No | F.D.R. No | Date | F.D.R No | Date | Rs. |
1. | RAA324028 | 21.03.2020 | 9091449 | 06.09.2021 | 15,00,000/- |
2. | RAA324032 | 20.03.2020 | 9091260 | 06.09.2021 | 12,00,000/- |
3. | RAA324027 | 20.03.2020 | 9091349 | 06.09.2021 | 3,00,000/- |
4. | RAA349813 | 28.09.2020 | 9092172 | 08.09.2021 | 1,00,000/- |
According to the Complainant the said 4 Fixed Deposits matured one year from the respective dates of deposit and renewed only with effect from the date of presentation and not with retrospective effects i.e., on their respective maturity dates. The Complainant had sent a letter dated 25.01.2022, Ex.A-1 to the Opposite Party requesting for renewal of the said Fixed Deposit Receipts (FDRs) with retrospective effects. In response to the letter of the Complainant, the Opposite Party had issued a reply letter dated 14.02.2022, Ex.A-2 stating that in case of renewal application received after three months from the date of maturity the same will be treated as fresh deposit and the interest rate prevailing on the date of receipt of the application will be applicable.
The contention of the Complainant was that some Banks like SBI have auto renewal facility and finance companies like Sundaram Finance and Sundaram Home Finance renew the FDRs even after one year from the maturity date and submitted Exs.A-3 to Ex.A-15. Further the relief sought by the Complainant is to renew the FDRs with retrospective effects crediting arrears of interest in his savings bank account since the deposit amount even after the date of maturity is only with the Opposite Party and utilised for their business.
Considering the facts and circumstances of the case and the Exhibits marked on the side of the Complainant it is seen that the Complainant had not submitted renewal of the Fixed Deposits within three months on their respective date of maturity and had sent a requisition to renew the FDRs only on 25.01.2022. It is not clear whether there is auto renewal facility of the FDRs with the Opposite Party or if the Complainant had opted for such renewal. Just because the auto renewal facility is available with some banks and financial institutions the Complainant cannot claim as a matter of right to renew the FDRs from their date of maturity when no such request of renewal was made by the Complainant immediately after their maturity. It is also not the case of the Complainant that he opted to auto renewal and that the Opposite Party had not auto renewed it. On the other hand if no such auto renewal facility is available with the Opposite Party, it is for the Complainant to make a request for renewal of FDRs. Hence, the claim of the Complainant to renew the FDRs with retrospective effect is not sustainable. The Opposite Party had renewed the FDRs on the requisition made by the Complainant. Hence the Opposite Party had not committed deficiency of service as alleged by the Complainant and hence the complaint is liable to be dismissed. Accordingly, Point No.1 is answered.
Point No.2 & 3:
As discussed and decided Point No.1 against the Complainant, the Complainant is not entitled for the reliefs claimed in the complaint and for any other relief/s. Accordingly Point Nos.2 and 3 are answered.
In the result the complaint is dismissed. No costs.
Dictated to Steno-Typist, transcribed and typed by her, corrected and pronounced by us in the Open Commission, on 2nd of January 2023.
S. NANDAGOPALAN T.R. SIVAKUMHAR B.JIJAA
MEMBER II MEMBER I PRESIDENT
List of documents filed on the side of the Complainant:-
Ex.A1 | 25.01.2022 | Letter by Complainant to Opposite Party |
Ex.A2 | 14.02.2022 | Letter from Opposite Party to Complainant |
Ex.A3 | 19.04.2022 | F.D.R from S.B.I (auto renewal) |
Ex.A4 | 27.04.2022 | F.D.R from S.B.I (auto renewal) |
Ex.A5 | 27.04.2022 | F.D.R from S.B.I (auto renewal) |
Ex.A6 | 05.07.2022 | F.D.R from S.B.I (auto renewal) |
Ex.A7 | 05.07.2022 | F.D.R from S.B.I (auto renewal) |
Ex.A8 | 05.07.2022 | F.D.R from S.B.I (auto renewal) |
Ex.A9 | 05.07.2022 | F.D.R from S.B.I (auto renewal) |
Ex.A10 | 09.09.2021 | F.D.R from Sundaram Finance |
Ex.A11 | 09.09.2021 | F.D.R from Sundaram Finance |
Ex.A12 | 04.09.2021 | F.D.R from Sundaram Finance Limited |
Ex.A13 | 04.09.2021 | F.D.R from Sundaram Home Finance Limited |
Ex.A14 | 03.09.2021 | F.D.R from Sundaram Finance Limited |
Ex.A15 | 03.09.2021 | F.D.R from Sundaram Finance Limited |
List of documents filed on the side of the Opposite Party:-
NIL
S. NANDAGOPALAN T.R. SIVAKUMHAR B.JIJAA
MEMBER II MEMBER I PRESIDENT
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