By Smt. Sreeja S. Member:

                   Complainant is a domestic water consumer having water connections to House No.12/398 as per consumer No.8011/AYL/D OP1 & OP2 Secretary & Managing director of Kerala Water Authority, Thiruvananthapuram OP3 is the executive engineer, Kerala Water Authority, W.W. Section No.II, Thrissur. The case of the complainant is that he obtained the water connection on 29.09.2014. She was regularly paying all the water bills issued. Things being so the opposite parties removed the water meter of the said connection without any notice, for which she raised a complaint before the opposite parties and they informed that due to outstanding water bills, water meter stands removed. The opposite parties never issued any notice towards the water charges and without adhering to the legal procedures the water meter unlawfully removed falsely raising default in payment of water bill. Revenue recovery notice has been issued for recovering bill, interest and charges amounting to Rs.13,366/- . It is also alleged that till date no water bill or demand notice for water charges has been issued against the complainant. Hence removals of water meter without notice and revenue recovery procedures are false and baseless. Hence this complaint filed.

                   2. On receiving complaint, notice was served properly to the opposite parties. The opposite parties remained absent and set exparte. Then the case was pasted for complainant’s evidence.

                   3. From the side of the complainant, she appeared before the Forum and filed proof affidavit in which she has affirmed and explained all the averments stated in the complaint in detail. She also produced 2 documents which are marked as Ext.P1 &P2, Ext. P1is the connection order dated 29.09.14 Ext.P2 series is the sec 7 demand notice in form No.1 dated 08.02.19 and form 10 dated 13.12.19 u/s 34 of Revenue recovery Act.

                   4. We have gone through the contents of affidavit filed as well as the documents produced from the side of the complainant. Ex.P1 shows that the complainant has been given with water connection to House No.12/398. Ext.P2 is the revenue recovery notice for an amount of Rs.13,336/- for the recovery of water charge arrears. Since there is no contra evidence available before us, it is to be found that the water charges due as per Ext.P2 series is baseless. Hence we are inclined to allow this complaint.

                   5. In the result, complaint is allowed and the opposite parties are hereby directed to take necessary steps to withdraw the revenue recovery proceeding initiated against the complainant bearing RRC No.2018/10435/08 and the opposite parties are also directed to reinstate the water meter to the consumer No.8011/AYL/P ensuring live water connection within 15 days from the date of receipt of this order.

                   Dictated to the Confidential Assistant, transcribed by her, corrected by me and pronounced in the open Forum this the 26th day  of  December  2019

Sd/-                            Sd/-                                         Sd/-

Sreeja S.                     Dr.K.Radhakrishnan Nair         P.K.Sasi, Member                      Member                                        President.                                                                

                                                Appendix

Complainant’s Exhibits                                 

Ext. P1 Connection Order dated 29.09.14

Ext. P2 Demand Notice in form No.1 and form 10

                                                                                Id/-

                                                                                      Member