Ld. Advocate(s)

                        For Complainant: Satyabrata Ghosh

                        For OP/OPs : None

Date of filing of the case                :20.08.2019

Date of Disposal  of the case         : 21.12.2022

Final Order / Judgment dtd.21.12.2022

This is a case under section 12 of the Consumer Protection act 1986 filed by the aforesaid complainant against the aforesaid opposite parties praying for refund of Rs. 76,130/-, interest for the further period, compensation and litigation cost.

Complainant stated in the complaint that he deposited total sum of Rs.23,000/-  before the office of OP no.1 under Q Shop Plan-H (Plan-H)scheme and one document was  prepared by OP no.1 to that effect and handed over the same to him.

 But after maturity date OP no.1 expressed that he is unable to give the maturity value.

After admission  of the aforesaid  complaint,  notices were  issued upon the OPs but neither the OPs nor their representative /representatives came  forward before this  Commission to  contest  this  complaint  case, hence  the instant case fixed for ex-parte hearing.

During Ex-parte hearing of this case, complainant produced original deposit certificate relating to aforesaid deposit dtds. 13.08.2012 vide no. 562015431364.

Ld. Adv. for the complainant submitted Affidavit – in – Chief which is unchallenged testimony and brief notes of argument. He also made verbal submission.

We have carefully gone through the aforesaid document. No doubt regarding genuineness of that document appeared before us and we think that this document may be considered.

DECISION WITH REASONS

It is the case of the complainant that on 13.08.2012 he deposited Rs. 23,000/- before the office of OP no.1 in the “Q Shop Plan-H (Plan-H)” Scheme and after lapse of maturity date i.e 20.06.2019  he wanted the maturity value and he went before the office of OP no. 1 for the said purpose but OP no. 1 expressed his inability to refund the matured value.

We also find from the document on record that OP no.1 is the representative of OP no. 2. We also find that complainant is the consumer under the OPs within the purview of C.P.Act 1986 and subject matter of the complaint is under the jurisdiction of this commission. We also find that cause of action of this case has arisen on 20.06.2019  and complainant has filed this case on 20.08.2019 i.e within the period of limitation.

Considering the materials on record and in view of the aforesaid discussion we do not find any reason to disbelieve the aforesaid contention of the complainant. So we are of the opinion that complainant deposited the aforesaid sum before the OPs but they avoided to return the maturity value to the complainant. So it is held that OPs have jointly or severally and willfully neglected to return the maturity value of aforesaid fixed deposit amount to the complainant

So we are  of the further view that complainant  has able to establish his grievance against the OPs before this Commission which amount to deficiency  of services on the part of OPs under the purview of C.P.Act 1986.

Accordingly we are of the opinion that complainant is entitled to relief as per his prayer.

In the result petition of the complainant succeeds.

Hence, it is

ORDERED,

That the present case be and the   same is allowed ex-parte against the OPs With cost.

That the OPs no 1-2 jointly or severally are hereby directed to refund the maturity value of the aforesaid fixed deposit amounting to Rs.76,130-/   (seventy six  thousand one hundred thirty only ) along with further  interests @ 9 % per annum from the date of maturity of the said fixed deposits i.e from 13.08.2018  to till the actual  date of repayment to the complainant.

       OP no. 1-2 are further directed to pay compensation amounting

Rs.3, 000/- to the complainant for his harassment, mental pain and agony.

OP no. 1-2 are further directed to pay Rs.3,000/- as litigation cost to the Complainant.

OPno.1-2 are further directed to pay aforesaid awarded amount within 30 days from the date of order to the complainant,  failing which complainant shall have liberty to put this order into execution.

          Let a plain copy to this final order be supplied to the complainant free of cost.