Date of order:   26 .07.2019.

SHRI  PITABAS  MOHANTY,  MEMBER  .

Deficiency  in banking service is the grievance of the  complainant.

            The facts relevant as per complaint petition shortly are that the petitioner is  the  nominee    of keshaba Ch.Dash  who had deposited Rs 39,000/ in   shape of fixed deposit vide receipt no.TD/A/28/ 413123  dt.20.3.1998  for a term of 72  months  payble with interest  at the rate of 12 %  w. e .f  20.03.98 by  the o.p.no.1  .  That unfortunately after  55 days of the aforesaid deposit his father  died but the  petitioner  came to know  about the deposit  after  19 years  when the petitioner  found the original bond  in the baggage  of his father . On that day the original  bond  was detected   immediately  the petitioner intimated to the O.P . That since the aforesaid amount  was  with the O.P.no.1 since  20.3.2004   was auto renewal facility  is available accordingly  the nominee of deceased keshaba  ch. Dash is eligible to get the maturity  amount as per  law . But when the petitioner wanted  to withdraw the  amount and visited the office of O.P.no.1   time and again  and produced all documents  as per requirement for  withdrawal  of  the  amount,   the officials  of  O.P.no.1  playing various role and mis- leading   with malafide   intention  as well as after receiving  the pleader  notice  remained  silent over the matter . Accordingly the petitioner  knocked the door of the forum with the prayer to  direct  the O.P to pay the maturity amount of the  petitioner  as per auto renewal system available in banking guide line along with Rs 50,000 /- as compensation,  harassment  and cost of litigation .

            The  notices though was duly served on the  O.Ps  but the O.P  did not chose to file any objection / written version  against  the complaint  petition  . According finding no other alternative this fora  set  exparte vide order dt.02.07.19 .

            On the date of hearing we heard the argument  from the side  of the complainant  .After perusal of the record and documents available on record it is undisputed fact that the father of the petitioner has a  fixed deposit  amounting to Rs 39,000/-  for a period of 6 years  and the rate of interest was  12 % from  20. 03.98  and it was matured on 20. 03 .04 .On the other hand the O.P.no.1  neither appeared nor filed any objection / written version   against the complainant petition. Accordingly  there is no scope of remark before   this fora to accept the uncontroverted  statement made in the complaint petition   as per observation of the  Hon’ble State Commission or National Commission  reported in 2003-CLT-Vol-96-p-15-para-4( C.C.Case No.37/2002-Odisha , 2013(11) CPR-507 –N.C respectively.

Hence this Order

The  O.P.no.1 is directed to pay the entire matured  amount to the petitioner  with  F.D interest  available  time to time  as per auto renewal system  till the date of realization .The O.P.no..1 also directed to pay the Rs 5000/-  as  compensation within one month after receipt of this order, failing which the petitioner can take step as per law.

            This order is pronounced in the open Forum on this the 26th day of  July,2019. under my hand and seal of the Forum.