West Bengal

North 24 Parganas

CC/214/2021

Sri Gopal Krishna Das, Prop. of M/S Rajshree Enterprise - Complainant(s)

Versus

The Administrative Manage, The Medmark Pharma Division - Opp.Party(s)

Utpal Dey

10 May 2024

ORDER

DCDRC North 24 Paraganas Barasat
Kolkata-700126.
 
Complaint Case No. CC/214/2021
( Date of Filing : 20 Sep 2021 )
 
1. Sri Gopal Krishna Das, Prop. of M/S Rajshree Enterprise
S/O- Sri Kanailal Das, Sagar Krishnanagar, PO & PS- Sagar, PIN- 743373
North 24 Parganas
...........Complainant(s)
Versus
1. The Administrative Manage, The Medmark Pharma Division
95, Barasat Road, E/9, Vivekananda Park, PO- Sodepur, PS- Ghola, PIN- 700110 Administrative office at Subha Pushpa Pratim Apartment, Barasat Road, Block-B, Chanditala, Sodepur, Kolkata- 700110
2. The Authorised Officer, Shree Chemfood Pvt. Ltd., Registered & Head Office
104, Rishi Corner Building, Plot No. 20, Ward No. 12/A, Gandhidham, Kachchh, Gujrat-370201
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. Daman Prasad Biswas PRESIDENT
 HON'BLE MR. Sri Abhijit Basu MEMBER
 
PRESENT:
 
Dated : 10 May 2024
Final Order / Judgement

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION

North 24 Pgs., BARASAT

C.C. No./214/2021

Date of Filing                                   Date of Admission               Date of Disposal

  12.04.2021                                                  26.04.2021                                    10.05.2024

                       

Complainant/s:-

Sri Gopal Krishna Das, Proprietor, M/s. Rajshree Enterprise,

S/o.Sri Kanailal Das, Residing at Sagar Krishnanagar,

P.O and P.S. Sagar, Dist-24 Parganas(South),Pin-743373.

 

Opposite Party/s:-

1.The Administrative Manager, The Medmark Pharma Division,

Regd. Office -95, Barasat Road, E/9 Vivekananda Park, P.O. Sodepur, P.S. Ghola, Dist-24 parganas, (North), Pin-700110.

Admistrative Office at :-

Subha Pushpa Pratim Appartment , Barasat Road, Block-‘B’, Chanditala, Sodepur, Kolkataa-700110.

2.The Authorised Officer, Shree Chemfood Pvt Ltd,

Registered and Head Office, 104, Rishi Corner Building, Plot No.20,

Ward No.12/A, Gandhidham, Kachchh, Gujrat- 370201 (India).

 

P R E S E N T                                     :- Sri. Daman Prosad Biswas……….President.

                                                :- Sri.  Abhijit Basu…………………. Member.

 

JUDGMENT /FINAL ORDER

            Complainant above named filed this complaint under Section 35 of the C.P.Act, 2019 against the aforesaid opposite parties praying for direction upon O.P.Nos. 1-2  to pay compensation amounting to Rs. 1,00,000/- , refund of deposit amounting to Rs. 50,000/-, litigation cost of amounting to Rs. 5,000/- and other reliefs.

 

            He alleged that O. P.No.2 deals with various products and O.P. No.1is the selling agent of O.P.No.2. Complainant for his livelihood wants to book something for earning and he came across before the O.P. Nos. 1-2 and upon verbal interaction and upon written application dated 05.12.2018 O.P.. No.2 on 06.12.2018 appointed the complainant as authorized distributer for the area of Baruipur in the district of 24 Pgs(South). Complainant deposited Rs. 50,000/-and  paid the same through NEFT to the O.P.No.1 on 14.11.2018. O.Ps never sent any goods to the complainant in spite of repeated reminders. Thereafter complainant wrote a letter to the O.P..No.1 and O.P.No.1 received the same on 15.02.2020. By the said letter complainant requested to refund of the said amount. Thereafter complainant made several communications and also sent letter and requested the O.P. Nos. 1-2 to refund the same.  O.P. Nos.1-2 in their reply gave assurance to refund the said amount but till date they did not refund the same. Hence the complainant filed this case. In spite of service of notice O.P. Nos. 1-2 not yet appeared in this record. The case is  running exparte  against them.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

Decision with Reasons

            During trial complainant filed affidavit-in-chief in support of his

contention. On perusal of the documents we find that complainant

Contd/-2

 

C.C. No./214/2021

                                                                        ::  2 ::

corroborated the said allegation. Complainant also filed BNA. We have heard the Ld. Advocate of the complainant at length. We have carefully gone through the documents filed by the complainant.

 

            On perusal of copy of the documents dated 06.12.2018 we find that O.P. NO.2 appointed the complainant as their authorized distributer and he acknowledged Rs. 50,000/-  as deposit. On perusal of documents dated 14.11.2018 we find that by way of NEFT Rs. 50,000/-was transferred in favour of O.P.No.1. On perusal of document dated 15.07.2019 we find that O.P. No.1 cancelled the distributorship and gave assurance that aforesaid deposit will be paid in favour of the complainant. On perusal of copy of application of complainant address to O.P. No.1 we find that he requested for refund the aforesaid deposit of Rs. 50,000/-. On perusal of letter dated 25.02.2020 issued by O.P. No. 1 we find that O.P. No.1 get assurance of refund the aforesaid amount of Rs. 50,000/-dated 14.11.2018 via NEFT through  State Bank of India. On 06.07.2020 Ld. Advocate for the complainant requested the O.P. No.1 for refund of aforesaid sum of Rs. 50,000/-. On perusal of reply dated 06.07.2020 issued by O.P. No.1we find that they gave an assurance regarding refund of aforesaid amount. On perusal of advocates letter dated 04.03.2021 we find that Ld. Advocate for the complainant requested the O.P.No.1 for refund of the aforesaid amount at an early date.

           

            Complainant alleged in the petition of complaint as well as affidavit –in –chief that till date O.P. No.1 not yet returned in his favour which amounts to deficiency in service. 

 

            On perusal of decision of Hon’ble Supreme Court (civil appeal No. 9004- 9005/2018 (Sunil Kohni and another –Vs-M/s. Purearth Infracture Ltd  we find that Hon’ble Supreme Court held ‘If the commercial use is by the purchaser himself for the purpose of earning his livelihood by means of self employment, such purchaser of goods is yet a ‘consumer’. In the illustration given above, if the purchase himself works on typewriter or plies the car as a taxi himself, he does not cease to be a consumer. In other words, if buyer of goods user termed  himself, by self-employment, for earning his livelihood, it would not be treated as a ‘commercial purpose’ and he does not cease to be a consumer for the purposes of the Act.

 

            On perusal of record we find that the complainant is  a consumer and the O.Ps are the service provider.

 

            Having regard to the aforesaid discussion it is clear before us that complainant has able to established his grievance by sufficient documents beyond reasonable doubt and he is entitled to relief as per his prayer.

Contd/-3

 

C.C. No./214/2021

                                                                        ::  3  ::

           

            In the result, the present case succeeds.

 

                                                                                                      

            Hence,

                            it is

                                         Ordered

            that the present case be and the same is allowed exparte against the O.P. Nos.1-2 with cost of Rs. 5,000/- to be paid by the O.P. Nos. 1 and 2 in favour of the complainant.

 

            O.P. Nos. 1 and 2 jointly or severally are directed to refund Rs. 50,000/- (Fifty thousand )in favour of the complainant along with interest at the rate of 12% p.a. from the date of receipt of the said amount to till the date of refund preferably within 45 days from this day failing which complainant shall have liberty to put this order into execution.

 

            O.P. Nos. 1 -2 jointly or severally are further directed to pay Rs. 50,000/- as compensation in favour of the complainant within 45 days from this day failing which the complainant shall have liberty to put this order into execution.

 

             Let a copy of this order be supplied to both the parties free of cost as per CPR, 2005.

 

Dictated and Corrected by me

 

President

 

Member                                                                                                      President

 

 

 

 

 
 
[HON'BLE MR. Daman Prasad Biswas]
PRESIDENT
 
 
[HON'BLE MR. Sri Abhijit Basu]
MEMBER
 

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