
IFFCO filed a consumer case on 18 Apr 2023 against SHYAM LAL in the StateCommission Consumer Court. The case no is A/988/2017 and the judgment uploaded on 28 Apr 2023.
STATE CONSUMER DISPUTES REDRESSAL COMMISSION,
HARYANA PANCHKULA
Date of Institution:03.08.2017
Date of final hearing:18.04.2023
Date of pronouncement: 26.04.2023
First Appeal No.988 of 2017
IN THE MATTER OF
Indian Farmers Fertilizer C-operative Limited (IFFCO) Kissan Sewa Kendra, Bhuna, Tehsil and District Fatehabad, presently through its State Marketing Manager, Haryana, IFFCO Sadan, Sector 28-A, Chandigarh.
.….Appellant.
Through Counsel Shri Raman Gaur, Advocate
Versus
Shyam Lal son of Kanwar Singh, resident of village Dehman, Tehsil and District Fatehabad.
….Respondent.
Through counsel Shri Ajit Singh Rana, Advocate
CORAM: S.C. Kaushik, Member.
Present:- Shri Raman Gaur, counsel for the appellant.
Shri Ajit Singh Rana, counsel for respondent.
O R D E R
S. C. KAUSHIK, MEMBER:
Present appeal is preferred against the order dated 26.07.2017 in Consumer Complaint No.23 of 2013, passed by learned District Consumer Disputes Redressal Forum, Fatehabad (now ‘learned District Commission’), vide which complaint filed by the complainant was allowed and opposite party (‘OP’) was directed as under:-
“Taking into consideration all the aforesaid facts and circumstances we have reached at the conclusion that if the complainant had been able to receive full amount of crop in 5 acres then he might have received Rs.3,00,000/- but as per the report of Agriculture Department (Annexure C-2) the complainant had suffered loss to the tune of 45% to 50% of crop, therefore, the end of justice would be met if the Ops are directed to pay Rs.1,35,000/- in lump-sum for the loss suffered by him along with interest @ 6% p.a. from the date of filing of the complaint till its realization which shall be paid by the OP jointly and severally.”
2. Brief facts of the complaint filed before learned District Commission are that complainant had purchased 10 Kgs. of Gaur Seed HG563 from OP for a sum of Rs.4,000/- vide cash memo No.146 dated 08.06.2012 to sow the same in his land. It was alleged that complainant had followed all the instructions of OP at the time of sowing the seeds in his fields, but despite that there was less fruit on the plants which were having great height and the root cause of the above said problem is due to inferior and adulterated seeds supplied by the OP. On the request of complainant, the official of Agriculture Department had inspected the fields of the complainant on 05.10.2012 and assessed the loss to the extent 45%-50%. It was further alleged that complainant requested the OP to compensate on account of alleged loss but all in vain. Thus, there was deficiency in service on the part of OP.
3. Upon notice, OP appeared before learned District Commission and filed its written version by submitting therein that seed sold by the OP to complainant was of good quality and the same was certified according to law by the seed certifying agency of Government of Haryana. There is no complaint regarding germination of seeds and the report of inspection of agriculture department was no report in the eyes of law as the inspecting team did not try to verify the ownership and possession of the field and even no khasra number or area of the field in question has been mentioned in the report. It is further submitted that no notice was given to the OP about the visit of the official of the Agriculture Department to the fields. The variation in the condition of the crop in the same lot of seed at different fields may not be attributed to the quality of seed but the other factors including high salt, concentration, brackish water, moisture content, sowing method and soil physical conditions which also play major role in yield of crop. It was further submitted that the report in question is in violation of the instructions of the Director of Agriculture, Haryana Panchkula vide memo No.52-70/TA (SS) dated PKL 3rd January, 2002. Question of mixture of another seed in the certified seed by the OP does not arise at all. It was further submitted that complainant did not suffer any loss as 5 to 6 Kgs of Gaur Seed is required for sowing an area of one acre. The yield depends upon natural causes and the content made in the complaint and inspection report are self-contradictory and falsifies the claim of each other. It was further submitted that there was no deficiency in service on the part of OP and prayed for dismissal of the complaint.
4. After hearing the parties, learned District Commission accepted the complaint of complainant and issued directions as mentioned above in 1st para supra.
5. Aggrieved from the impugned order passed by learned District Commission, OP-appellant has preferred present appeal for setting aside the impugned order by accepting the present appeal.
6. The arguments have been advanced by Mr. Raman Gaur, learned counsel for the appellant and Mr. Ajit Singh Rana, counsel for respondent. With their kind assistance, contents of the appeal has also been properly perused and examined.
7. While unfolding the arguments it has been argued by Mr. Raman Gaur, learned counsel for the appellant that respondent-complainant had purchased 10 Kgs. of Gaur Seed HG563 from appellant vide cash memo No.146 dated 08.06.2012 by paying an amount of Rs.4,000/-to sow the same in his land. As per the respondent he followed all the instructions of appellant at the time of sowing the seeds in his fields, but despite that there was less fruit on the plants which were having great height and the root cause of the above said problem is due to inferior and adulterated seeds supplied by the appellant. He further argued that seed sold by the appellant to respondent was of good quality and also certified by certifying agency of Government of Haryana. He further argued that there is no complaint regarding germination of seeds. Moreover, inspecting team did not try to verify the ownership and possession of the field and even no khasra number or area of the field in question has been mentioned in the report. He further argued that no notice was given to the appellant about the visit of the official of the Agriculture Department to the fields. The variation in the condition of the crop in the same lot of seed at different fields may not be attributed to the quality of seed but to the other factors including high salt, concentration, brackish water, moisture content, sowing method and soil physical conditions which also play a major role in yield of crop. He further argued that question of mixture of another seed in the certified seed by the OP does not arise at all. The respondent did not suffer any loss as 5 to 6 Kgs of Gaur Seed is required for sowing an area of one acre. He further argued that there was no deficiency in service on the part of appellant and prayed for acceptance of the appeal by setting-aside the impugned order.
8. Mr. Ajit Singh Rana, learned counsel for respondent has argued that the respondent-complainant had followed all the instructions of appellant-OP at the time of sowing the seeds in his fields, but despite that there was less fruit on the plants which were having great height and the root cause of the above said problem is due to inferior and adulterated seeds supplied by the appellant. On the request of respondent, the official of Agriculture Department had inspected the fields of the respondent on 05.10.2012 and assessed the loss to the extent 45%-50%. He further argued that respondent requested the appellant to compensate on account of alleged loss but all in vain and thus, there was deficiency in service on the part of appellant. Further he prayed that present appeal may kindly be dismissed.
9. In view of the above submissions and careful perusal of the entire record, it is admitted that the complaint-respondent purchased 10 Kgs. Gaur Seed HG-563 from OP vide cash memo No.146 dated 08.06.2012 for a sum of Rs.4,000/-. It is also not disputed that Deputy Director of Agriculture had directed the officers to inspect the fields of many farmers from whom complaint regarding adulteration in the seed sold by IFFCO was received. Moreover, as far as the question of identify of land inspected by the officials of Agriculture Department is concerned, it is proved that the respondent purchased the seeds from appellant for the agriculture land of which he is in cultivating possession. On the other hand, in the inspection report of Agriculture Department, it has been specifically mentioned that in five acres of land there is mixture of seeds and three variety of plants are grown in the field. Therefore, the crop will not ripe at one time. It will reduce the quality and quantity of yield and as such will cause a loss to the farmer to the extent of 45%-50%. Thus, it was proved that the appellant sold mixed seeds to respondent and due to that reason he suffered financial loss to the tune of Rs.45% to 50%.
10. The Learned District Commission rightly allowed the complaint of the complainant. The impugned order passed by learned District Commission is well reasoned, based on facts and as per law, there is no need to interfere with it. In view of this, present appeal stands dismissed.
11. Statutory amount of Rs.25,000/- deposited at the time of present appeal be refunded to the appellant against proper receipt, identification and as per rules.
12. A copy of this order be provided to all the parties free of cost as mandated by the Consumer Protection Act, 2019. This order be uploaded forthwith on the website of the Commission for the perusal of the parties.
13. Application(s), pending, if any, stands disposed off in terms of the aforesaid order.
14. File be consigned to record room alongwith a copy of this order.
Pronounced on 26th April, 2023
S.C. Kaushik Member Addl. Bench
R.K
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