DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II

U.T.CHANDIGARH

Dr. N.K. Singla son of Sh. Om Parkash Singla, resident of D-50, Panchsheel Enclave, Bishanpura, Zirakpur, District SAS Nagar Mohali.

                                     Versus

1.           Samsung India Electronics Pvt. Ltd. through its Managing Director 2^nd

2.           Owner of M/s Smart Solutions, 757, Near Manav Public School, Kishan Gargh, Chandigarh. Ph.-0172-504551 and 52.

… Opposite Parties.

BEFORE: 

SHRI JASWINDER SINGH SIDHU, MEMBER

Argued by: 

PER RAJAN DEWAN, PRESIDENT

1.                     According to the complainant, on 29.7.2013 its door started giving trouble for which he lodged a complaint with the Samsung Customer Care on 30.7.2013.    However, as nobody came to repair the refrigerator, despite many complaints, therefore, the complainant finally got the same repaired from a private vendor on 8.8.2013 by paying Rs.250/-.  

2.                      Pleading that there is no deficiency in service or unfair trade practice on their part, prayer for dismissal of the complaint has been made.

3.                    

4.                    

5.                       

According to the complainant, in view of the above extracted condition, the opposite parties were bound to provide labour for a period of 30 days for the same fault.  

6.                     rd, 5^thth   ndth  

7.                      

8.                     

i)            To refund the amount of Rs.530/- (Rs.280 + Rs.250) as discussed above.

ii)          To pay an amount of Rs.5,000/- as compensation for mental agony and harassment suffered by the complainant

iii)        To pay Rs.3,000/- as costs of litigation.

9.                    

10.                 

Announced

16.12.2013.

Sd/-

(RAJAN DEWAN)

PRESIDENT

Sd/-

(JASWINDER SINGH SIDHU)

MEMBER

hg

DISTRICT CONSUMER FORUM-II

[Consumer Complaint No.340 of 2013]

ORDER

Present:None.