IN THE CONSUMER DISPUTES REDRESSAL COMMISSION, KOLLAM
Dated this the 30th Day of July 2022
Present: - Sri. E.M.Muhammed Ibrahim, B.A, LL.M. President
Sri.Stanly Harold, B.A.LLB, Member
CC.404/2020
Neethu Abraham : Complainant
W/o Thomas Samuel
Pulimoottil House
Pallimukku, Kundara,
Kollam.
[By Adv.Saju George&Adv.S.Riyas]
V/s
- Popular Traders : Opposite parties
Popular Towers,
Vakayar P.O
Pathanamthitta
Represented by its
Managing Partner
Mr.Thomas Daniel@Roy Daniel
Residing at Indikkattil House
Vakayar P.O, Konni,
Pathanamthitta-689698.
- Mr.Thomas Daniel@Roy Daniel
Managing Partner
Popular Traders
Popular Towers, Vakayar P.O
Pathanamthitta.
- Marykutty Daniel
Chairperson, Popular Traders
Popular Towers, Vakayar P.O
Pathanamthitta
Now residing at Indikkattil House
Vakayar P.O, Konni
Pathanamthitta-689698.
- Prabha Thomas
Partner
Popular Towers, Vakayar P.O
Pathanamthitta-689698.
- T.Mathunni Panicker
Kaleelil Plavila Raju Bhavan
Ambipoika, Kundara P.O
Kollam-691015.
- Y.Mathew Panicker
Mathew Bhavan, Punnamukku
Perumpuzha P.O, Kollam-691014.
FINAL ORDER
E.M.MUHAMMED IBRAHIM , B.A, LL.M, President
This case is based on a complaint filed U/s 35 of the Consumer Protection Act 2019.
The averments in the complaint as stands amended in short are as follows:-
The complainant is an Engineer and now she is permanently residing at the address shown in the complaint. The 1st opposite party is a partnership firm having its registered office at Vakayar, Pathanamthitta and branches at various places including Kundara, Pallimukku, Kollam District. The 2nd opposite party is the Managing partner of the 1st opposite party, the 3rd opposite party is the chairperson of the 1st opposite party, 4th opposite party is the partner of the 1st opposite party, 5th opposite party is the present branch manager and 6th opposite party was the branch manager of the 1st opposite party’s Kundara Pallimukku branch from the very inception till December 2019. The transactions alleged in the complaint took place during the tenure of 6th opposite party was the Manager of the Kundara, Pallimukku Branch.
The 6th opposite party approached the complainant and requested her to make deposits in his branch of the 1st opposite party at Kundara Pallimukku and he assured that the 1st opposite party is a highly reputed financial institution having several years experience and that the amount deposited is secured and the maturity amount assured is guaranteed. The 6th opposite party also assured the complainant they ready and willing to return the deposit amount either on its maturity or on demand. The 5th opposite party was discharging his duties as the branch manager as per the direction of the other opposite parties.
By believing the representation made by 6th opposite party, the complainant had made several deposits before the 1st opposite party’s branch at Kundara Pallimukku which was agreed to pay share of profit/interest @ 12% p.a.
Sl.No | A/c No. | Receipt No. | Receipt date | w.e.f | Period month | Due date | Profit % | Amount Rs. |
1 | 1020382000209/12.00 | 0590433 | 17.07.2020 | 11.05.2020 | 12 | 11.05.2021 | 12 | 5,50,000 |
2 | 1020382000257/12.00 | 0593031 | 04.08.2020 | 03.07.2020 | 12 | 03.07.2021 | 12 | 1,00,000 |
3 | 1020382000258/12.00 | 0593032 | 04.08.2020 | 03.07.2020 | 12 | 03.07.2021 | 12 | 50,000 |
4 | 1020382000255/12.00 | 0593029 | 04.08.2020 | 03.07.2020 | 12 | 03.07.2021 | 12 | 1,00,000 |
5 | 1020382000256/12.00 | 0593030 | 04.08.2020 | 03.07.2020 | 12 | 03.07.2021 | 12 | 1,00,000 |
6 | 1020382000253/12.00 | 0593027 | 04.08.2020 | 03.07.2020 | 12 | 03.07.2021 | 12 | 1,00,000 |
7 | 1020382000254/12.00 | 0593028 | 04.08.2020 | 03.07.2020 | 12 | 03.07.2021 | 12 | 1,00,000 |
8 | 1020382000251/12.00 | 0593025 | 04.08.2020 | 03.07.2020 | 12 | 03.07.2021 | 12 | 1,00,000 |
9 | 1020382000252/12.00 | 0593026 | 04.08.2020 | 03.07.2020 | 12 | 03.07.2021 | 12 | 1,00,000 |
The father in law of the complainant Sri.Samuel had deposited an amount of Rs.5,00,000/- in 2014 and the same was periodically renewed. The last renewal for the said deposit was on 17.07.2020 w.e.f 06.05.2020. The said Samuel died on 30.09.2019 and the nominee for the said deposit is the complainant herein. Hence the complainant is entitled to realize the said amount along with her deposits from the opposite parties are legally bound to pay the amount to the complainant with agreed share of profit/interest.
The complainant came to understand that the opposite parties committed gross financial irregularities in respect of the deposits made by the complainant and other depositors. On 27.08.2020 the complainant went to the office of the 1st opposite party at Kundara demanding the interest for the entire deposits till date. Thereupon it was revealed that the Kundara branch of the 1st opposite party was closed and 5th opposite party was found absconding. On enquiry it was revealed that opposite parties had misappropriated the amounts of the depositors including the complainant and thereafter they absconded by closing all the branches. As per the terms of the above deposits the opposite parties are bound to pay the agreed rate of interest/share of profit @ 12% for the amount of Rs.18,00,000/- without fail. They are also liable to repay the amount deposits either on its maturity or on demand. The complainant had preferred a complaint in respect of the above matter before the SHO, Kundara police station. The police had already started investigation in respect of the complaint made by the complainant and other depositors. The receipts produced along with complaint are on behalf of the 1st opposite party. Hence all the opposite parties are jointly, severally and vicariously for the deposit amount with stipulated share of profit/interest. The act of the opposite parties amounts to deficiency in service and unfair trade practice and also the complainant had suffered financial loss, mental agony and hardship which cannot be compensated in terms of money. Hence the complaint.
Though notice was issued and paper publication was effected all the opposite parties were remained exparte.
The complainant has filed proof affidavit by re-iterating the averments in the complaint and got marked Ext.A1 to A12 documents. The unchallenged averments in the complaint coupled with Ext.A1 to A12 documents would establish that on 17.07.2020 the complainant has deposited Rs.5,50,000/- w.e.f 11.05.2020 vide Ext.A1 receipt. On 04.08.2020 the complainant made as much as 8 deposits of Rs.1,00,000/-, Rs.50,000/-, Rs.1,00,000/-, Rs.1,00,000/-, Rs.1,00,000/-,Rs.1,00,000/-, Rs.1,00,000/-, and Rs.1,00,000/- vide Ext.A2 to A9 documents. All the above deposits is having the effect of 03.07.2020 and share of profit agreed is 12% p.a. It is also clear from the available materials that the father in law of the complainant P.O.Samuel had deposited an amount of Rs.5,00,000/- during the year 2014 and the same was periodically renewed. The last renewal was made on 17.07.2020 w.e.f 06.05.2020 vide Ext.A10 receipt. As the complainant is the nominee of the above A10 deposit she is entitled to recover the amount. In short in view of Ext.A1 to A10 documents the complainant is entitled to recover Rs.18,000,00/- from the opposite parties along with agreed share of profit @ 12% p.a. Ext.A11 and A12 documents would establish that the complainant approached the 5th opposite party’s branch of the 1st opposite party was closed and Manager of the 1st, 5th opposite party and other opposite parties are not available rather absconding without misappropriating the amount deposited. It is also clear from the available materials that the 5th opposite party has not paid the agreed share of profit, though the complainant has approached for the same.
It is also clear from the available materials that the 1st opposite party is a partnership firm and 2nd opposite party is the Managing Partner and 3rd opposite party is the Chairperson of the 1st opposite party. 4th opposite party is the partner of the 1st opposite party. 5th opposite party was the Manager of the Kundara Branch of the 1st opposite party and 6th opposite party was the previous Manager of that branch.
In view of the facts and circumstances of the case we are of the view that all the opposite parties are legally bound to pay the amount received as deposited along with agreed share of profit to the complainant. It is also clear from the available materials that the act of the opposite parties in closing the institution without paying the amount of deposit or the agreed share of profit to the complainant has caused much mental agony apart from financial loss. Therefore the complainant is entitled to get compensation also.
In the result complaint stands allowed directing the opposite parties No.1 to 6 to pay the amount covered by Ext.A1 to A10 documents along with agreed share of profit from the date of deposit till today and thereafter interest @ 9% p.a till realization. The opposite parties No.1 to 6 are also directed to pay Rs.1,00,000/- as compensation for mental agony to the complainant. They are also directed to pay costs Rs.5000/- to the complainant.
The opposite parties No.1 to 6 are directed to comply with the above directions within 45 days from today failing which the complainant is entitled to recover the same from opposite party No.1 to 6 jointly and severally and from their assets.
Dictated to the Confidential Assistant Smt. Deepa.S transcribed and typed by her corrected by me and pronounced in the Open Commission this the 30th day of July 2022.
E.M.Muhammed Ibrahim:Sd/-
Stanly Harold:Sd/-
Forwarded/by Order
Senior Superintendent
INDEX
Witnesses Examined for the Complainant:-Nil
Documents marked for the complainant
Ext A1: Original Receipt No.0590433 dated 17.07.2020 for Rs.5,50,000/-
Ext A2: Original Receipt No.0593031 dated 04.08.2020 for Rs.1,00,000/-
Ext.A3: Original Receipt No.0593032 dated 04.08.2020 for Rs.50,000/-
Ext.A4: Original Receipt No.0593029 dated 04.08.2020 for Rs.1,00,000/-
Ext.A5: Original Receipt No.0593030 dated 04.08.2020 for Rs.1,00,000/-
Ext.A6: Original Receipt No.0593027 dated 04.08.2020 for Rs.1,00,000/-
Ext.A7: Original Receipt No.0593028 dated 04.08.2020 for Rs.1,00,000/-
Ext.A8: Original Receipt No.0593025 dated 04.08.2020 for Rs.1,00,000/-
Ext.A9: Original Receipt No.0593026 dated 04.08.2020 for Rs.1,00,000/-
Ext.A10: Original Receipt No.0590436 dated 17.07.2020 for Rs.5,00,000/-
Ext.A11: Copy of complaint(SHO, Kundara)
Ext.A12: Copy of death certificate.
Witnesses Examined for the opposite party:-Nil
E.M.Muhammed Ibrahim:Sd/-
Stanly Harold:Sd/-
Forwarded/by Order
Senior Superintendent