
Sri Avijit Shit filed a consumer case on 09 Jul 2024 against Owner/Proprietor/Dealer,E.V MOTORS in the Bankura Consumer Court. The case no is CC/30/2024 and the judgment uploaded on 13 Jul 2024.
IN THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, BANKURA
Consumer Complaint No.30/2024
Date of Filing: 03/04/2024
Before:
1. Samiran Dutta Ld. President.
2. Siddhartha Sankar Bhui Ld. Member.
For the Complainant:Ld. Advocate Sandip Chakraborty
For the O.P. No.1: 1. Kingshuk Karmakar, Advocate/Authorized Representative
For the O.P. No.2: Ld. Advocate Mahiuddin Ahmed
Complainant:
Sri Avijit Shit,S/O-Bisweswar Shit,R/O-Barbakra,Chhatna,P.O&P.S-Chhatna,Dist-Bankura,Pin-722132,Mob-9547521852
Opposite Party:
FINAL ORDER / JUDGEMENT
Order No.05
Dated:09-07-2024
The Complainant files hazira through Advocate.
O.P. No.1 & O.P. No.2 are present represented by their respective Advocate.
O.P. No.2 filed the written version to contest the case but no written version is filed by O.P. No.1 within the statutory period.
So, the case is taken up for argument on the prayer of both sides.
After hearing argument from both side the Commission proceeds to dispose of the case as hereunder: -
The Complainant’s case is that he purchased one electric scooter with Chasis No.LESZMX20220710515, Engine No. 202208ZMX0040 and Battery No.T2208C154PIH from O.P. No.1 under Invoice dated: 20/12/2022 for Rs.74,285.71 with the fitting of Li-On battery being assured by the Dealer of its longevity and low electric consumption. After use of the said electeic scooter for about 7-8 months the battery became defective as it could not supply power to the motor of the electric scooter even after fully charged. The Complainant thereafter deposited the said battery on 17/09/2023 to O.P. No.1 who after servicing returned the same but the battery did not work. When the O.P. No.1 was approached for replacement of dead Li-On battery he came out with a proposal for fitting Led battery as Li-On battery was not available in the market and the Complainant on good faith accepted such proposal on 22/01/2024 to that effect endorsed on a document signed by O.P. No.1 according to which the Complainant had to pay Rs.17,878/- being the difference cost of Li-On battery and Led battery (Rs.37,128/- minus Rs.19,250/-) and after deduction of
Contd…..p/2
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depreciation value of Rs.9,904/- the Complainant will get back Rs.7,974/- ( Rs.17,878/- minus Rs. 9,904/-) to be returned within one month from that date i.e. 22/01/2024. But after the lapse of one month the Complainant went to the O.P. No.1 and demanded the said money. The Complainant also went to O.P. No.1 physically and demanded the said money by joint letter dated: 25/01/2024 but the O.P. No.1 flatly denied the same. The Complainant has therefore approached this Commission for appropriate relief.
O. P. No.2 contested the case by filing a written version contending inter alia that it being the Manufacturing company of Li-On battery has no product liability in this case as the manufacturing defect of the battery has not been brought on record.
O.P. No.1 though got sufficient opportunity to file the written version but they did not prefer to file any written version to contest the case.
-: Decision with reasons:-
Having regard to the facts of the case, contention, submission and documents on both sides the Commission finds that though the original Li-On battery was fitted to the electric scooter of the Complainant but with the consent and permission of the Complainant the same was replaced within the Warrantee Period by a Led battery which is cheaper than Li-On battery as is evident from the Agreement dated: 22/01/2024. Early replacement of an original battery by the Dealer is a sufficient proof of the fact that the battery had some inherent defect which is none other than manufacturing defect: Otherwise the O.P./Dealer did not opt to replace the battery by cheaper Led battery. O.P.1/Dealer is helpless as a product seller to be sanguine about the longevity of the battery which lies entirely within the knowledge of O.P. 2/Manufacturer. Thus O.P. No.2 cannot avoid their product liability of the battery which became dead even after service and repair. Supply and sale of defective battery being an vital parts of the electric scooter is a ground of product liability action in terms of Chapter VI of the Consumer Protection Act, 2019 against the O.P. No.2.
So far the liability of O.P.No.1 is concerned it is evident that the buyer has no Complain about the make of the electric scooter save and except the service of Li-On battery thereof. So the liability of the O.P.1/Dealer is confined to his commitment as per agreement dated: 22/01/2024 to pay back Rs. 7,974/- to the Complainant within one month from the date of agreement being the differential amount of the cost of Li-On battery and Led battery with deduction of depreciation value. But the O.P. No.1 has failed to discharge his obligation as per the said agreement by repayment of Rs. 7,974/- to the Complainant which became due since 22/02/2024. The Complainant is therefore entitled to get back Rs. 7,974/- from O. P. No.1 with cost of Rs.5,000/- for delayed payment. O.P. No.2 is liable to pay to the Complainant Rs.15,000/- as compensation for supply and sale of defective Li-On battery fitted with the electric scooter of the Complainant.
Contd…..p/3
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Hence it is ordered…….
That the case be and the same is allowed on contest as against O.P. No.2 but Ex-parte against O.P. No.1 but all without cost. O.P. No.1 is directed to pay to the Complainant Rs. 7,974/- with cost of Rs.5,000/- and the O.P. No.2 is directed to pay to the Complainant Rs.15,000/- as compensation all within one month from this date in default law will take its own course.
Both parties be supplied copy of this Order free of cost.
____________________ _________________
HON’BLE PRESIDENT HON’BLE MEMBER
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