Sarabjit Kaur - Complainant(s)


Muthoot Finance Ltd. - Opp.Party(s)

Amit Gupta

03 Oct 2023


Final Order of DISTT.CONSUMER DISPUTES REDRESSAL COMMISSION, Court Room No.19, Block-C,Judicial Court Complex, BATHINDA-151001 (PUNJAB)
Complaint Case No. CC/23/284
( Date of Filing : 25 Sep 2023 )
1. Sarabjit Kaur
VPO Lehra Mohabbat, Bathinda
1. Muthoot Finance Ltd.
South Muthoot Chamber, Opposite Saritha Theathre Complex, Banerji Road, Mochi
2. Muthoot Finance Ltd.
Rampura Phul
3. Kotak Mahindra Life Ins. Co. Ltd.
7th floor, Zone IV, Building No.21, Infinty, PArk, Off Western, Express highway, General AK Vaidya Marg, Malad, Mumbai
4. Kotak Mahindra Life Ins. Co. Ltd.
2nd Floor, GEES, The Mall, Bathiinda
 HON'BLE MR. Shivdev Singh MEMBER
PRESENT:Amit Gupta, Advocate for the Complainant 1
Dated : 03 Oct 2023
Final Order / Judgement

03-10-2023 Present : Sh.Amit Gupta, counsel for the complainant


This order shall dispose of present complaint after affording preliminary hearing to the counsel for the complainant.

During preliminary hearing, counsel for the complainant has argued that the husband of the complainant took the gold loan of Rs.26,000/- from opposite party No.1 and opposite party Nos.1 and 2 issued policy bearing No.GS000319. The husband of the complainant died on 13.6.2023. Opposite party No.1 assured the complainant and her husband at the time of taking loan against gold that in case of death, Rs.1 lakh is to be paid immediately, but opposite parties did not settle the claim till date.

We have heard learned counsel for the complainant and gone through the record.

A perusal of file shows that complainant requested to make the payemnt of insurance to opposite parties but the opposite parties have neither repudiated nor approved the claim of the complainant till date. Therefore, this Commission is of the view that complaint is pre-mature at this stage. As such, without going into merits of the case, opposite parties are directed to settle the claim of the complainant within 30 days from the date of receipt of copy of this order. As such, this complaint stands disposed off.

Copy of order be issued to complainant and opposite parties free of cost and file be consigned to record room.


(Shivdev Singh) (R.L. Mittal)

Member President

[HON'BLE MR. R.L Mittal]
[HON'BLE MR. Shivdev Singh]

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