
Nakshattar Singh Sohal filed a consumer case on 13 Jun 2023 against M/s Emerging India Housing Corporation Pvt. Ltd. in the StateCommission Consumer Court. The case no is CC/2/2022 and the judgment uploaded on 20 Jun 2023.
STATE CONSUMER DISPUTES REDRESSAL COMMISSION,
U.T., CHANDIGARH
[ADDITIONAL BENCH]
Complaint case No. | : | 02 of 2022 |
Date of Institution | : | 12.01.2022 |
Date of Decision | : | 13.06.2023 |
Nakshatar Singh Sohal S/o Sh.Gurmej Singh Sohal, R/o Earlier Address: House No. 593, Ground Floor, Old Police Line Area, Hissar, Haryana – 125001. Presently residing at House No. 585/3, Professor Colony, Balsamand Road, Hissar, Haryana – 125001.
……Complainant
M/s Emerging India Housing Corporation (P) Ltd., through its Managing Director – Sh. Gurpreet Singh Sidhu, Present Address: Sh. Gurpreet Singh Sidhu, through Superintendent, Model Jail (Burail Jail), Sarovar Path, Sector 51, Chandigarh – 160051. Earlier Address: SCO 46-47, First Floor, Sector 9-D, Chandigarh – 160009.
.... Opposite Party
BEFORE: MRS. PADMA PANDEY PRESIDING MEMBER
PREETINDER SINGH MEMBER
Argued by: Sh. Mukesh Verma, Advocate for the Complainant.
Sh. J.S. Rattu, Advocate for the Opposite Party.
PER PADMA PANDEY, PRESIDING MEMBER
1. The facts in brief are that the complainant booked one Flat in the project of the Opposite Party namely, Emerging Heights III, Sector 115, Mohali and paid ₹51,06,032/- to the Opposite Party after taking Housing Loan of ₹37,40,541/- from India Bulls Housing Finance Limited. The payment was duly acknowledged by the Opposite Party vide payment confirmation letter dated 14.09.2016 (Annexure C-3). Thereafter, on the demand of Opposite Party, the Complainant further made payment of ₹4,00,000/-, pursuant whereof the Opposite Party vide letter dated 01.08.2019 delivered only the paper possession of Flat No.G803 Pent House and not the actual physical possession of the flat. Even the Opposite Party did not provide occupation certificate & completion certificate. Despite numerous requests and frantic efforts made by the Complainant, neither the construction of the flat was completed by the Opposite Party nor actual physical possession of the flat was handed over to him. Even the agreement for sale was not executed and allotment letter was also not issued in favour of the Complainant. Since the Opposite Party failed to fulfill its commitment, the Complainant sought refund of the amount paid along with interest, but to no avail. By stating that the aforesaid act and conduct of the Opposite Party amount to deficiency in providing service and adoption of unfair trade practice, this complaint has been filed by the Complainant seeking directions to the Opposite Party to refund the entire amount paid alongwith interest, compensation; litigation expenses etc.
2. Notice of the complaint was sent to Opposite Party seeking its version of the case.
3. The Opposite Party contested the Complaint on the ground that there exists an arbitration clause, the Complainant did not fall within the definition of “consumer” as the unit in question was purchased for commercial purposes; that the complaint is bad for mis-joinder/ non-joinder of necessary parties; that privity of contract if any, of the complainant was with the company. It has been admitted that the Complainant booked a Flat. The Complainant was at fault by not adhereing to the payment schedule. All the basic amenities are there and the Complainant can take the possession of the flat. It was further stated that neither there was any deficiency, in rendering service, on the part of the Opposite Party, nor it indulged into unfair trade practice.
4. Controverting the allegations contained in the written statement and reiterating the pleadings in the Complaint, the Complainant filed the rejoinder.
5. This Commission has afforded adequate opportunities to the parties to adduce evidence in support of their respective contentions, by way of filing affidavit. In pursuance thereof, the parties have adduced evidence by way of affidavits and also produced numerous documents including written arguments by the Complainant, wherein they have reiterated their contentions.
6. Accordingly, we have heard counsel for the parties and have gone through the entire record of the case, including the written arguments advanced, very carefully.
7. First of all, coming to the objection taken by the Opposite Party with regard to existence of Arbitration clause contained in the Agreement, it may be stated here that this issue has already been dealt with by the larger Bench of the Hon’ble National Commission in a case titled as “Aftab Singh Vs. Emaar MGF Land Limited & Anr.”, Consumer Case No. 701 of 2015, wherein, vide order dated 13.07.2017, it has been held that an Arbitration Clause in the Agreements between the complainants and the Builder cannot circumscribe the jurisdiction of a Consumer Fora notwithstanding the amendments made to Section 8 of the Arbitration Act. Feeling aggrieved against the said findings, the builder filed Civil Appeal bearing No.23512-23513 of 2017 before the Hon’ble Supreme Court of India, which was dismissed vide order dated 13.02.2018. Even the Review Petition (C) Nos. 2629-2630 of 2018 filed by the builder in Civil Appeal Nos.23512-23513 of 2017 against order dated 13.02.2018, was dismissed by the Hon’ble Supreme Court of India, vide order dated 10.12.2018. As such, objection raised by the Opposite Party in this regard stands rejected.
8. The second objection taken by the Opposite Party to the effect that the complainant did not fall within the definition of ‘consumer’, it may be stated here that the objection raised is not supported by any documentary evidence and as such, the onus shifts to the Opposite Party to establish that the complainant, in the present Complaint, has purchased the unit in question, in the manner explained above, to indulge in ‘purchase and sale of units/plots’ as was held by the Hon’ble National Commission in “Kavit Ahuja vs. Shipra Estates” I (2016) CPJ 31 but since they failed to discharge their onus, hence we hold that the complainant is consumer as defined under the Act. Mere fact that the complainant is living in another house or that he has other properties in his name, is not a ground to shove him out of purview of consumer. Objection taken in this regard as such stands rejected.
9. The next question, that falls for consideration, is with regard to non joinder of necessary party i.e. the registered office of the Opposite Party is concerned, it is submitted that not even a single document has been placed on record by the Opposite Party to show any alleged registered office of the company or any communication by the complainant with the registered office. Even all the correspondence between the parties has taken place from their Chandigarh Office. So, the said objection raised by the Opposite Party stands rejected.
10. The only point for consideration before us is as to whether the allegations leveled by the complainant in this complaint to the effect that the Opposite Party is still not in a position to deliver possession of the same in question, this Commission while dealing with identical matters came to the conclusion that the Opposite Party never obtained the requisite permissions from the concerned authorities and therefore, it was not competent to sell the units. Even there is nothing on record to show that the Opposite Party the construction of the unit.
11. This Commission already held in the case titled as “Chandan Mehta Vs. Emerging Valley Pvt. Ltd.”, CC/272/2019, decided on 31.03.2021, the relevant portion of the said judgment reads as under :-
“10. Now coming to the main dispute qua non delivery of possession of the plot to the complainant, it may be stated here that to convince ourselves, as to whether the allegations leveled by the complainant in this complaint to the effect that the project has been launched without necessary approvals and licence and that the opposite parties are still not in a position to deliver possession of the plot in question, in the near future, this Commission, during pendency of this complaint, vide orders dated 25.11.2020 and 04.01.2021, directed the opposite parties to produce on record the documents-Annexure R-1 colly, reliance whereupon has been placed on them in their written reply, to say that they have obtained all the approvals in respect of the project in question. In the said orders, it was also made clear by this Commission that failure to provide the said documents, shall attract adverse inference against the opposite parties but even then they failed to place on record the said documents. Not only as above, even vide order dated 09.12.2019 also, this Commission, directed the opposite parties to produce on record the following documents, duly authenticated, to apprise as to whether, the Company was competent to launch the project and sell units/plots therein to the general public including the complainant or not:-
However, it is significant to mention here that even thereafter also during pendency of this complaint, despite the fact that number of opportunities were available with the opposite parties to place on record the aforesaid documents, yet, they failed to furnish the same for the reasons best known to them. Under these circumstances, we are of the considered view that by not placing on record the aforesaid documents, the opposite parties have attracted an adverse inference that the project in question had been launched by them in contravention of the relevant Rules and Regulations and also Punjab Apartment and Property Regulation Act, 1995 i.e. they have failed to obtain necessary approvals/sanctions for launching the said project and selling the units therein to the prospective buyers.
It is significant to mention here that earlier also, a similar question as to whether, the opposite parties were competent to launch the project in question and also to sell the units/plots therein or not, in respect of the very same project, fell for determination before this Commission in Anjali Dogra Vs. Emerging Valley Private Limited and ors., CC No.80 of 2019, decided on 04.01.2021 and it revealed therein, from the information provided under RTI dated 19.12.2017, by Greater Mohali Area Development Authority (GMADA) that Emerging Valley Pvt. Ltd., had applied to get licence to develop a colony; Letter of Intent (LOI) was issued, but, since the company failed to fulfill the conditions contained in the said LOI, licence was not issued to it and that it was not allowed to sell plot or flat in the said project without obtaining the same (license). Relevant part of the said order is reproduced hereunder:-
“……..Now the moot question which falls for consideration is, as to whether, the opposite parties were competent to launch the project in question and also to sell the units/plots therein or not. In the instant cases, the complainants while placing reliance on RTI/document dated 19.12.2017, Annexure C-8 (in CC No.156 of 2019) and 20.06.2017, Annexure C-5 in (CC No.80 of 2019), supplied by Greater Mohali Area Development Authority (GMADA) i.e. the competent Authority, wherein, it was intimated that the said Company (Emerging Valley Pvt. Ltd.), had applied to get licence to develop a colony; Letter of Intent (LOI) was issued, but, since the company failed to fulfill the conditions contained in the said LOI, licence was not issued to it and that it cannot sell plot or flat in the said project without obtaining the same (license). Translated copy of the said letters read as under:-
“GREATER MOHALI AREA DEVELOPMENT AUTHORITY, PUDA BHAWA, SECTOR 62, S.A.S. NAGAR
(Town Planning and Licensing Shakha)
To
Sh.Manvir Singh
Home No.447, Type-2,
Punjab Mandi Board Complex
Sector 66, S.A.S. Nagar
Letter No.STP/GMADA/A-2/2016/1866 dt. 20/06/2017
Subject: Sh.Manvir Singh (File No.10919) through RTI Act, 2005 for information (Diary No.465 dated 05.06.2017)
The information sought Regarding the above subject, it is stated that M/S Emerging Valley Private Limited applied for setting up a colony at Village Nogiari district SAS Nagar and for taking up the license in this office but the promoter of the colony could not fulfil the conditions of letter of intent, the licence was not issued to the promoter. The promoter of the colony cannot sell a plot, flat and boths without taking the license.
Sd/- Administrative Office Licensing
GMADA, S.A.S. Nagar
Endorsement No.GMADA STP/2016 dated
copy of the above is hereby sent to Administrative officer (Coordination) SAS Nagar with reference to his letter No.1222 dated 08/06/2017 for information.”
11. Not only as above, recently also when a similar controversy came up for adjudication in respect of the very same project in the case titled as Gurdev Kaur Thind Vs. Emerging Valley Pvt. Ltd. and ors., CC No. 15 of 2020 decided on 21.12.2020, to convince ourselves, as to whether the allegations of similar nature as have been leveled by the complainant in this complaint, to the effect that the project has been launched without necessary approvals and licence and that the opposite parties are not in a position to deliver possession of the plot in question, in near future also, are correct or not, this Commission, during pendency of that complaint (Gurdev Kaur Thind, supra), ordered an enquiry to be conducted by the Deputy Commissioner, SAS Nagar, Mohali and also by Chief Administrator Mohali Area Development Authority (GMADA), as to whether Emerging Valley Private Limited was in fact the owner of plots sold in the project- Emerging Valley, Village Naugiari, Tehsil and District Mohali or not and this Commission was surprised when it received enquiry report dated 27.11.2020 from the Additional Chief Administrator, GMADA, wherein, it was in a very candid manner stated that under the garb of permission of Change of Land Use (CLU), the opposite parties constructed unauthorized colony (the project- Emerging Valley Private Limited) without obtaining licence in that regard, as a result whereof, FIR has also been registered against the Directors of the Company and also they have been directed to demolish the unauthorized construction in the said project but they failed to take any action in that regard. Other serious allegations alongwith documentary evidence were also leveled by the GMADA, in the said enquiry report. Relevant part of the case Gurdev Kaur Thind, supra, reads as under:-
“Now coming to the main dispute qua non delivery of actual physical possession of the plot to the complainant, it may be stated here that to convince ourselves, as to whether the allegations leveled by the complainant in this complaint to the effect that the project has been launched without necessary approvals and licence and that the opposite parties are not in a position to deliver possession of the plot in question, in near future, this Commission, during pendency of this complaint, ordered an enquiry to be conducted by the Deputy Commissioner, SAS Nagar, Mohali and also by Chief Administrator Mohali Area Development Authority (GMADA), as to whether the opposite Parties i.e. Emerging Valley Private Limited were in fact the owner of plot No.55, Emerging Valley, Village Naugiari, Tehsil and District Mohali or not? However, this Commission was surprised, when enquiry report dated 27.11.2020 was received from the Additional Chief Administrator, GMADA, wherein, it was in a very candid manner stated that under the garb of permission of Change of Land Use (CLU), the opposite parties constructed unauthorized colony (the project in question) without obtaining licence in that regard, as a result whereof, FIR has also been registered against the Directors of the Company and also they have been directed to demolish the unauthorized construction in the said project but they failed to take any action in that regard. Other serious allegations alongwith documentary evidence (Annexure A-1 to A-13) has also been leveled by the GMADA, in the said enquiry report, relevant contents whereof are reproduced hereunder:-
“…Enquiry Report
Therefore, it is respectfully prayed that in view of the facts and circumstances narrated above this Compliance Report may_ kindly be allowed to be taken on-record and proceedings against GMADA may be dropped, in the interest of justice.
Place: S.A.S Nagar Addition Chief Administrator GMADA
Dated:27.11.2020”
It is settled law that before launching the project and selling the units therein, the project proponent is legally bound to obtain all necessary approvals/permissions/clearances from the Competent Authorities. Whereas, in the present case, as is evident from the afore-extracted information culled out from the enquiry report submitted by the GMADA, it has been proved that the project launched by the opposite parties was farce. Not even licence for launching the project in question has been obtained by the opposite parties, what to speak of obtaining remaining approvals/permissions/clearances from the Competent Authorities. The office of GMADA, from the very initial stage of development of unauthorized project in question, initiated various legal actions with a view to stop the construction and development there but the company did not stop in doing so. Though, the company had applied for CLU, LOI for regularization of the project in question under the Policy notified by the Govt. of Punjab, but they were not able to get any approval from the Competent Authority in that regard. Written complaints by the GMADA office were also given to SSP, SAS Nagar vide letter 1425 dated 17.07.2012, vide letter no. 1115 dated 23.04.2014 and letter no. 5683 dated 22.08.2019, yet, the company did not stop and kept on booking the units/plots in the unauthorized project and usurped substantial amount from the buyers including the complainant. Collecting money from the perspective buyers and selling the project, without obtaining the required permissions and sanctions is an unfair trade practice on the part of the project proponent. It was so said by the Hon’ble National Commission, in a case titled as M/s Ittina Properties Pvt. Ltd. & 3 Ors. Vs. Vidya Raghupathi & Anr., First Appeal No. 1787 of 2016, decided on 31 May 2018. Relevant part of the said order reads as under:-
“…………….This Commission in Brig. (Retd.) Kamal Sood Vs. M/s. DLF Universal Ltd., (2007) SCC Online NCDRC 28, has observed that it is unfair trade practice on the part of the Builder to collect money from the perspective buyers without obtaining the required permission and that it is duty of the Builder to first obtain the requisite permissions and sanctions and only thereafter collect the consideration money from the purchasers.
It is an admitted fact that the sale deeds were executed in the year 2006 and by 2009 the completion certificate was not issued. The Occupancy Certificate was issued only on 25.09.2017 during the pendency of these Appeals before this Commission. Allotting Plots or Apartments before procuring the relevant sanctions and approvals is per se deficiency…………”
In this view of the matter, plea taken by Counsel for the opposite parties that the company was in legal position to deliver possession in June 2017 or that the complainant failed to take over possession of the plot in question, being devoid merit stands rejected……”
12. The present complaint also relates to the very same project i.e. Emerging Valley Private Limited, Kharar Landran Road, wherein the complainant has purchased the plot in question. As such, the allegations leveled by him to the effect that the project had been launched in complete violation of relevant Rules and Regulations and that now the same stood abandoned and it is not feasible to get legal possession of the plot in question, in near future also, is fortified from the information provided in the Enquiry Report referred to above having been issued by the GMADA and discussed in Gurdev Kaur case (supra) to the effect that from the very initial stage of development of unauthorized project in question, initiated various legal actions with a view to stop the construction and development there but the company did not stop in doing so; that though, the company had applied for CLU, LOI for regularization of the project in question under the Policy notified by the Govt. of Punjab, but they were not able to get any approval from the Competent Authority in that regard; that written complaints by the GMADA office were also given to SSP, SAS Nagar vide letter 1425 dated 17.07.2012, vide letter no. 1115 dated 23.04.2014 and letter no. 5683 dated 22.08.2019, yet, the company did not stop and kept on booking the units/plots in the unauthorized project and usurped substantial amount from the buyers including the complainant.”
Even the complainant in his Complaint has specifically alleged that till date neither the construction of the flat was complete nor the actual physical possession of the flat was handed over to him. It is thus, apparent that the project of the Opposite Party was a total farce as there was no development at the project site. Therefore, to our mind, the complainant is certainly entitled for refund of the amount alongwith compensation etc.
12. The next question, that falls for consideration, is, as to whether, the complainant is entitled to refund of the deposited amount. It is not disputed fact that the complainant deposited the total amount of ₹55,06,032/- with the Opposite Party. It is also the admitted fact that the Opposite Party failed to deliver the possession of the flat, complete in all respects, to the complainant within the stipulated time frame and is enjoying the hard earned money of the Complainant for the last more than seven years. So, the complainant is thus, entitled to get refund of amount of ₹55,06,032/-. In view of above facts of the case, the Opposite Party is also under an obligation to compensate the complainant, for inflicting mental agony and causing physical harassment to him. Even after lapse of considerable period of seven years the Opposite Party failed to deliver possession of the flat aforesaid. Since the complainant booked the flat in question and has already made substantial payment of amount, it is the duty of the Opposite Party to give possession of the property complete in all respects, but in the present case, the Opposite Party has failed to place on record any completion certificate to prove that the unit is ready for possession, which to our mind, amounts to deficiency in service and unfair trade practice.
13. It is to be further seen, as to whether, interest, on the amount refunded, can be granted, in favour of the complainant. It is clearly proved that an amount of ₹55,06,032/- was paid by the complainant, without getting anything, in lieu thereof. The said amount has been used by the Opposite Party, for its own benefit. It is well settled law that whenever money has been received by a party and when its refund is ordered, the right to get interest follows, as a matter of course. The obligation to refund money received and retained without right implies and carries with it, the said right. In the facts and circumstances of the case, the complainant is held entitled to get refund of the amount deposited by him, to the tune of ₹55,06,032/- alongwith simple interest @9% p.a., from the respective dates of deposits till realization.
14. No other point was urged, by the Counsel for the parties.
15. For the reasons recorded above, the complaint is partly accepted, with costs. The Opposite Party is directed, as under:-
16. However, it is made clear that, if the complainant availed loan facility from any banking or financial institution, for making payment of installments towards the said unit, it will have the first charge of the amount payable, to the extent, the same is due to be paid by him (complainant).
17. Certified Copies of this order be sent to the parties, free of charge.
18. The file be consigned to Record Room, after completion.
Pronounced.
Jun. 13, 2023.
Sd/-
(PADMA PANDEY)
PRESIDING MEMBER
Sd/-
(PREETINDER SINGH)
MEMBER
“Dutt”
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