Kerala

Malappuram

CC/108/2020

MUNSHIRABI W/O ZAKKIR HUSSAIN - Complainant(s)

Versus

MANAGER - Opp.Party(s)

12 Aug 2022

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL
MALAPPURAM
 
Complaint Case No. CC/108/2020
( Date of Filing : 31 Mar 2020 )
 
1. MUNSHIRABI W/O ZAKKIR HUSSAIN
KIZHAKKUMPARAMBAN HOUSE KIDANGAYAM PANDALLUR PO 676521
2. MUHAMMED SHEFIN KP S/O LATE ZAKKIR HUSSAIN
KIZHAKKUMPARAMBAN HOUSE KIDANGAYAM PANDALLUR PO 676521
3. MUHAMMED SHAFEEF KP S/O ZAKKIR HUSSAIN
KIZHAKKUMPARAMBAN HOUSE KIDANGAYAM PANDALLUR PO 676521
4. MUHAMMED KP
S/O ABDULLA KIZHAKKUMPARAMBAN HOUSE KIDANGAYAM PANDALLUR PO 676521
5. YOUSUF KP
S/O ABDULLA KIZHAKKUMPARAMBAN HOUSE KIDANGAYAM PANDALLUR PO 676521
6. SHARAFUDHEEN KP
S/O ABDULLA KIZHAKKUMPARAMBAN HOUSE KIDANGAYAM PANDALLUR PO 676521
7. SALAM KP
S/O ABDULLA KIZHAKKUMPARAMBAN HOUSE KIDANGAYAM PANDALLUR PO 676521
8. KHADEEJA
D/O ABDULLA KIZHAKKUMPARAMBAN HOUSE KIDANGAYAM PANDALLUR PO 676521
...........Complainant(s)
Versus
1. MANAGER
TATA AIG GENERAL INSURANCE CO LTD GRAND BAY COCHIN CORPORATION NO 64/2451 F1 3RD FLOOR KATTAKARA JUNCTION KALOOR KOCHI ERNAKULAM 670673
2. PRAKASHAN C
CHAMBALON HOUSE MANATHANA PERAVOOR PO THALASSERY KANNUR 670673
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. MOHANDASAN K PRESIDENT
 HON'BLE MR. MOHAMED ISMAYIL CV MEMBER
 HON'BLE MRS. PREETHI SIVARAMAN C MEMBER
 
PRESENT:
 
Dated : 12 Aug 2022
Final Order / Judgement

By Sri. MOHAMED ISMAYIL.C.V, MEMBER

 

1.  Case of the complainants:-

                  The first complainant is the wife, the second and the third complainants are minor children of the deceased Zakkir Hussain K.P. The complainants No.4 to 8 are the brothers and sister of the deceased Zakkir Hussain K.P. and they are impleaded in this complaint as the legal heirs of the mother of the deceased Zakkir Hussain K.P. named Smt. Unnipathu, who died after the demise of above said Zakkir Hussain K.P. The deceased Zakkir Hussain K.P. had purchased an auto rickshaw bearing registration No. KL-58/S 9943 from the second opposite party and registration certificate transferred in favour of deceased Zakkir Hussain K.P. on 05/09/2019.  But on 06/09/2019 , after obtaining fitness certificate of the auto rickshaw, the deceased Zakkir Hussain K.P  while returning  to his residence met with an accident  at Anakkayam by throwing out  of driving seat after the vehicle was fell in to the road edge  pit.  He was seriously injured and taken into hospital and succumbed to injuries. At the time of accident, the deceased Zakkir Hussain K.P was the driver cum owner of the above said vehicle and same was insured with the first opposite party as per policy No.01601736340000 for the period from 17/08/2019 to 16/08/2020 and policy certificate was issued in favour of the second opposite party, who transferred the ownership in the name of Zakkir Hussain K.P.  The registration certificate of the vehicle transferred in the name of Zakkir Hussain K.P on 05/09/2019 and the unfortunate accident  occurred on 06/09/2019, the very next day.

2.      As per the insurance policy, Rs. 15,00,000/- is under the head of compulsory personal  accident  cover for owner/driver.  The complainants are the legal heirs of the deceased Zakkir Hussain K.P and they are entitled to get the said amount as compensation.  On 09/10/2019, the complainants No.1 to 3 along with mother of deceased sent a lawyer notice to the first opposite party demanding to pay the compensation but the first opposite party turned down. According to the complainants the act of the first opposite party has caused gross deficiency of their service as well as unfair trade practice.  Due to the said act, the complainants suffered great hardship, mental agony and pain.  The complainants are also entitled to get Rs.1,00,000/- as compensation  for the same.  The complainants prayed for a direction to the first opposite party to pay Rs. 15,00,000/- to the complainants as compensation  under the head of compulsory personal accidental  cover  for owner – driver.  The complainants also claimed Rs. 25,000/- as cost of the proceedings of the complaint.

3.      The complaint is admitted.  Notice issued to the opposite parties and received the same.  The first opposite party appeared and filed version.  The second opposite party did not turn up and hence set exparte.

4.       In the version, the first opposite party contended that the complaint is not maintainable either in law or on facts.  The first opposite party disputed the status of the complainants as legal heirs of the deceased Zakkir Hussain K.P and demanded to prove the case by providing legal heirship certificate. The averments in the complaint is that the deceased Zakkir Hussain K.P purchased the auto rickshaw bearing registration No. KL-58/S 9943 from the second opposite party and registration certificate  transferred to his  name on  05/09/2019 and on 06/09/2019,  he obtained  Fitness Certificate from RTO, Malappuram and on  his return journey from RTO, Malappuram  Zakkir Hussain K.P  faced road accident and sustained fatal injuries  and Zakkir Hussain  did not get  time  to transfer  the policy  and at the time of accident Zakkir Hussain K.P. was the  owner cum driver of the auto rickshaw are not admitted  in the  version  by the first opposite party.  But the first opposite party   admitted the fact that the vehicle was insured with the first opposite party at the material time of accident and the insured as per the policy is the second opposite party. The claim of the complainants are that being the legal heirs of the deceased  Zakkir Hussain K.P entitled for  compulsory personal accidental cover  in the policy for owner- driver and so they are entitled to Rs. 15,00,000/- from the first opposite party is not  admitted in the version. The contention of the complainants that they sent registered notice to the first opposite party demanding the policy amount and no response was received is not correct. According to the first opposite party   there were  no  deficiency of services  and unfair trade practices from the  side of the first opposite party  and so not liable to pay Rs.1,00,000/- as compensation  for mental agony and hard ship.  According to the first opposite party there is no cause of action for the complaint.

5.        As per the contention of the first opposite party the liability under the policy   is limited to the terms and conditions of the policy and to the relevant provisions of the Motor Vehicles Act and the Rules.  The contract of the Insurance was with the owner of the vehicle, the second opposite party and he was the insured as per the policy.  According to the first opposite party, as per registration certificate vehicle was sold to deceased Zakkir Hussain K.P on 20/08/2019.  As on the date of accident, the ownership of the vehicle was vested with Mr. Zakkir Hussain K.P, but the contract of insurance continued in the name of the second opposite party.  The settled proposition of law is that the contract of the insurance terminate when one of the parties ceases to insurable interest over the property insured.  It is also contended, the transferee of the vehicle must have applied for the transfer of the insurance immediately after purchase of the vehicle by submitting consent of the transferor and a fresh proposal form.  The deceased Zakkir Hussain K.P. had not taken any steps to transfer the insurance in his name though he became the registered owner of the vehicle on 20/08/2019.  Even as on the date of accident, the period   envisaged under Motor Vehicles Act for transfer of insurance policy in the name of the transferee had expired.  Thus, as on the date of accident no contract of insurance existed between the first opposite party either with Mr. Zakkir Hussain K.P or with the second opposite party.  As on the date of loss, there is no subsisting contractual relationship between the first opposite party and Mr. Zakkir Hussain K.P.

6.       It is admitted by the first opposite party that on 03/12/2019 the complainants intimated a claim for Personal Accident cover to the first opposite party and documents relating to the vehicle shared.  But when scrutiny was conducted it found that on the date of accident, the vehicle was used on the road without   permit and this act is a clear breach of policy terms and conditions as well as provision of Motor Vehicles Act, 1988.  It is contented in the version that the first opposite party had intimated the complainants about inability to honour the claim for personal accident cover on 03/12/2019 and subsequently on 22/01/2020 based on the available records. It is added that the first opposite party repudiated the claim on 06/03/2020 and sent final repudiation letter to the complainants.  According to the first opposite party, they did not commit any deficiency in service or unfair trade practice.  So the first opposite party prayed for dismissal of the complaint and the complainants are not entitled for any relief. 

7.       The complainants and the first opposite party filed affidavits. The documents produced by the complainants marked as Ext. A1 to A9. Ext. A1 document is the true copy of FIR in crime No.416/2019 of Manjeri Police Station, Ext.A2  document is the true copy of final report in crime No. 416/2019 of Manjeri Police Station, Ext. A3  document is the copy of the  Post mortem report  of the Zakkir Hussain K.P. issued from medical College Hospital, Manjeri, Ext. A4 document is the copy of the death certificate of Zakkir Hussain issued from Department of Urban Affairs , Manjeri Municipality, Ext. A5 document is the copy of the Certificate  of  Registration and Fitness Certificate  issued in favour of deceased Zakkir Hussain, Ext.A6  document is the copy of  the Policy Certificate No.01601736340000 issued  by the first opposite party in favour of the second opposite party, Ext. A7 document is the copy of the driving licence issued in favour of the deceased Zakkir Hussain K.P, Ext.A8 document  is the copy of the  Family Membership Certificate issued in favour of the  complainants  from the Village Office, Pandallur, Ext. A9  series  documents are  the copy  of lawyer notice  dated 09/10/2021 along with copy of  postal receipt and copy

of acknowledgement  card issued to the first opposite party by the complainants.     

8.           The documents produced by the first opposite party marked as Ext. B1 to B3. Ext.B1 document is the copy of the letter dated 03/12/2019 sent by the first opposite party to the complainant intimating it’s in ability to pay personal accident cover, Ext. B2 document is the copy of repudiation letter dated 06/03/2020 sent by the first opposite party to the complainant, Ext. B3 document is the true copy of the policy terms and conditions issued to the second party.

9.       Heard both sides in detail. The complainants and first opposite party also filed argument notes. The affidavit and the documents also perused.  The points arised before the Commission are as follows:-

  1. Whether any deficiency in service or unfair trade practice are committed by the opposite parties?
  2. Relief and cost?

10.  Point No.1

          It is stated in the complaint that  the complainants are the legal heirs of deceased Zakkir Hussain K.P, who had purchased an auto rickshaw bearing registration No.KL -58/S 9943 from the second opposite party and transfer of the ownership of the vehicle  was made on 05/09/2019. The registration certificate of the vehicle is produced by the complainants and same is marked as Ext.A5. As per the complaint, on 06/09/2019, after obtaining the Fitness Certificate of the above said vehicle, Zakkir Hussain K.P was returning to his residence met with an accident and died.  The death certificate of the deceased Zakkir Hussain K.P was produced by the side of the complainants and marked as Ext.A4. In connection with the occurrence of the accident Manjeri Police registered a case as Crime No.416/2019.  The copy of FIR and final report are produced and marked as Ext. A1 and A2 respectively.  According to the complainants, the vehicle was insured with the first opposite party for the period   of 17/08/2019 to 16/08/2020 and policy certificate is produced by the complainants and marked as Ext. A6.  The complainant contended that they are entitled to get insured amount as compensation from the first opposite party.  The complainants demanded to pay the amount as per Ext. A6 document, but rejected by the first opposite party.

11.         In the version and affidavit it is stated   by the first opposite party that the liability under the policy is limited to the terms and conditions of the policy and to the relevant provisions of the Motor vehicles Act  and Rules. The first opposite party admitted the fact that the vehicle was insured with the first opposite party at the material time of accident and insured as per policy is the second opposite party. So according to the first opposite party, the claim of Rs.15,00,000/- by the complainants as the legal heirs  of the deceased Zakkir Hussain K.P under   compulsory  Personal Accident Cover  in the policy  for owner cum driver cannot be admitted.  It is  also contended  by the first opposite party  that the contract of insurance  was with the  second  opposite party    and  the date  of transfer of vehicle  was on  20/08/2019.  When going through the evidences adduced by both sides, it can be seen that at the material time of accident the vehicle was registered in favour deceased Zakkir Hussain K.P. As  per S.157(2) of the Motor Vehicles Act 1988 , the transferee  shall apply  within 14 days  from the date of  transfer  in the  prescribed  form to the insurer for making necessary  changes  in regard to the fact of transfer in the certificate of insurance and  the policy  described  in the certificate in his favour  and the insurer shall  make  the necessary changes in the certificate  and the policy of the insurance  in regard to the transfer of insurance.  It  is  crystal clear  that 14 days  are  allowed  as period  for changing the  name  in  insurance policy certificate.  According the first opposite party, the date of transfer is on 20/08/2019.  But the complainants categorically stated that the date of transfer as on 05/09/2019.  When considering the plea of the complainants and the evidences available on record the deceased Zakkir Hussain K.P could have made necessary changes in the insurance policy within 18/09/2019 and the grace period allowed as per the provisions of the act will   end only on 18/09/2019. For making changes in the insurance policy, the transferee should have produced fresh registration certificate before the first opposite party.  Then the grace period of 14 days can be reckoned only from the date of reception of fresh registration certificate in favour of the transferee. Ext. A5 document shows that the date of issuance of the certificate is as on 05/09/2019.  So this Commission can calculate 14 days period from 05/09/2019 and the date of ultimatum ends only on 18/09/2019.  In this situation, it can be construed that at the time of accident the contract of insurance lays between the deceased Zakkir Hussain K.P and the first opposite party.  The first opposite party   did not state before the Commission that even without change in the registration certificate   the contract of insurance can be changed. So the Commission finds that there is no legal backing in rejecting the claim of the complainants as the first opposite party is liable to pay the compensation under compulsory personal accidents cover insurance policy on the basis of in Ext. A6 document.

12.         The first opposite party also contended in proceedings that the complainants

had no status to file the complaint before the Commission. This  contention  is not sustainable  because Ext. A8 is the  Family Membership  Certificate   issued by the Revenue Department  Authority  which shows  that the complainants  have got  direct  connection with the deceased Zakkir Hussain K.P.

13.      In the scrutiny of evidence availed in the case, it can be seen that actions taken by the first opposite party was based on feeble claims. The deceased Zakkir Hussain K.P purchased the vehicle registered in another office.  There is reasonable time allowed in the provisions of the Motor Vehicles Act and the Rules to change documents in his favour.  This Commission cannot reject the ground reality of the situation by taking in to account of the existing procedure. So the validity of the policy is not conterminous with the validity of the permit of the vehicle to use on the road. Moreover the permit to use the vehicle sanctioned only to the registered owner of the vehicle. It is also found that the vehicle is granted with Fitness Certificate by the authority. So the complainants got every right to claim the amount as per contract of Insurance from the first opposite party.

14.         It find in the evidences that the legal heirs approached the first opposite party for getting the claim amount as per insurance policy coverage.  But the claim was rejected by the first opposite party.  The letter produced along with Ext.A9 series documents show that efforts are made by the complainants to get the insured amount from the first opposite party.  But no steps were taken by the first opposite party to disburse the claim amount.  After a period of three month, the first opposite party sent Ext. B2 repudiation letter to the complainants.  So it can be seen from the conduct of the first opposite party there is deficiency in service on the part of the first opposite party.

15. Point No.2

             In the light of the above stated facts the Commission allows the complaint as follows. This order is not binding the second opposite party as there is no relief sought against him in the complaint.

  1. The first opposite party  is directed to pay  Rs. 15,00,000/-(Rupees Fifteen lakh only)   as insurance policy  amount under the head of  compulsory Personal Accident Cover  for owner/driver to the legal heirs  of the deceased Zakkir Hussain K.P  after  producing  necessary  documents before the first opposite party.
  2. The first opposite party is also directed to pay Rs. 1,00,000/- (Rupees One lakh only) to the complainants as compensation for deficiency  in service  on the part of the first opposite party.
  3.  The first opposite party is also directed to pay Rs.10,000/- (Rupees Ten thousand only) to  the complainants as the cost of the proceedings.

  The first opposite party shall comply this order within one month   from thedate of this order failing  which the entire amount shall carry  interest  at the rate of 9%  per annum from the date of this order till the date of realisation.

Dated this 12th  day of August, 2022.

MOHANDASAN.K, PRESIDENT

 

PREETHI SIVARAMAN.C, MEMBER

 

MOHAMED ISMAYIL.C.V, MEMBER

 

 

 

 

 

APPENDIX

Witness examined on the side of the complainant                      : Nil

Documents marked on the side of the complainant                    : Ext.A1to A9

Ext.A1     : True copy of FIR in crime No.416/2019 of Manjeri Police Station.

Ext.A2     : True copy of final report in crime No. 416/2019 of Manjeri Police Station.

Ext.A3     : Copy of the  Post mortem report  of the Zakkir Hussain. K.P issued from

                    Medical College Hospital, Manjeri.

Ext.A4     : True copy of the death certificate of Zakkir Hussain K.P issued from  

                   Department of Urban Affairs, Manjeri Municipality.

Ext.A5     : Copy of the Certificate of Registration and Fitness Certificate issued in

                   favour of deceased Zakkir Hussain K.P.

Ext.A6     : Copy of the Policy Certificate No.01601736340000 issued by the first

                   opposite party in favour of the second opposite party.

Ext.A7    : Copy of the driving licence issued in favour of the deceased Zakkir Hussain.

Ext.A8    : Copy of the Family Membership Certificate issued in favour of the 

                  complainant from the Village Office, Pandallur.

Ext.A9(S): The copy of lawyer notice dated 09/10/2021 along with copy of postal

                   receipt and  copy of acknowledgement  card issued to the first opposite

                   party by the complainant.   

Witness examined on the side of the opposite party                  : Nil

Documents marked on the side of the opposite party                : Ext. B1 to B3

Ext.B1    : Copy of the letter dated 03/12/2019 sent by the first opposite party to the

                 complainant intimating it’s  in ability  to pay personal accident cover.

Ext.B2    : Copy of repudiation letter dated 06/03/2020 sent by the first opposite

                  party to the complainant.

Ext. B3    : True copy of the policy terms and conditions issued to the second party.

MOHANDASAN.K, PRESIDENT

 

PREETHI SIVARAMAN.C, MEMBER

 

MOHAMED ISMAYIL.C.V, MEMBER

 

 
 
[HON'BLE MR. MOHANDASAN K]
PRESIDENT
 
 
[HON'BLE MR. MOHAMED ISMAYIL CV]
MEMBER
 
 
[HON'BLE MRS. PREETHI SIVARAMAN C]
MEMBER
 

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