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Harvinder Kaur filed a consumer case on 03 Oct 2018 against LG Electronics in the DF-II Consumer Court. The case no is CC/426/2018 and the judgment uploaded on 08 Oct 2018.
The parties have amicably settled the matter. The counsel for Ops No. 1 to 4 has offered replacement of the AC in question. The offer of the counsel for the Ops No. 1 to 4 has been accepted by the counsel for the complainant and has appended a note on the complaint that he withdraws the same.
In view of the above, the Ops No. 1 to 4 are directed to replace the AC in question within 15 days from the date of receipt copy of this order with a new one of same model or with higher model in case of non-availability of same model with fresh warranty. The complainant shall return the old AC in question to the Ops No. 1 to 4 on replacement thereof. In case the Ops No. 1 to 4 are failed to replace the AC in question within the aforesaid period then they shall be liable to pay costs of Rs.10,000/- to the complainant and the complainant would be at liberty to file a fresh complaint before the appropriate Forum.
Certified copy be sent to the parties free of charge. After compliance file be consigned.
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