THE CONSUMER DISPUTES REDRESSAL FORUM, KOZHIKODE.

C.C.497/2013

Dated this the 12^th  day of March  2014.

            ( Present:  Sri. G. Yadunadhan, B.A., LLB.                              :  President)                      

                             Sri. L. Jyothikumar, B.A., LLB.                              :  Member

                             Smt.Beena Joseph, M.A                                       : Member

ORDER

By G.Yadunadhan,  President:

            The case of the complainant is that complainant had purchased two Railway tickets for traveling from Kozhikode to Trichur through E.Ticketing  facility. Ticket received from the opposite party, instead of paying the ticket fare extra Rs.100/- demanded by the opposite party. This act is deficiency of service and unfair trade practice  from the side of the opposite party. Therefore complainant is seeking relief against opposite party directing them to return the excess ticket fare and also pay compensation of Rs.500/-

Points for consideration

1. Whether any deficiency of service on the part of opposite party?
2. Whether complainant is entitled to get any compensation? If so what is the relief and cost?

      Opposite party after serving notice not appeared or filed their version.  On perusal of document  and the complaint , no evidence to show that opposite party demanded more than the actual fare of the ticket.  Complainant was continuously absent for the last 3 consecutive postings, since there is no document or oral evidence  Fora can not go beyond the complainant, no merit in this complaint.  Therefore complaint  is liable to be dismissed.

Pronounced in the open court this the 12^th day of March 2014.

Date of filing 05/11/2013.

SD/-PRESIDENT                                  SD/-  MEMBER                   SD/- MEMBER

//True copy//

(Forwarded/By Order)

SENIOR SUPERINTENDENT