West Bengal

Bankura

CC/81/2017

Debdas Bhuin - Complainant(s)

Versus

Head Post Master, Bankura Head Post Office - Opp.Party(s)

Self

19 Jan 2023

ORDER

IN    THE   DISTRICT   CONSUMER   DISPUTES   REDRESSAL COMMISSION BANKURA

Consumer  Complaint  No. 81/2017

Date of Filing : 05.12.2017

Before:                                                               

1. Samiran Dutta                              Ld. President.      

2. Rina Mukherjee                          Ld. Member. 

3. Siddhartha Sankar Bhui            Ld. Member.

For the Complainant: None

For the O.P. Ld. G.P., Bankura 

Complainant:                                                                                                         

Sri Debdas Bhuin, Vill-Barkurpa, Ratanpur,  Bankura                                                                                                                                                  

Opposite Party :

Head Post Master, Bankura Head Post Office, Machantala, Bankura

FINAL ORDER / JUDGEMENT  

Order No.28

Dated:19-01-2023

No step is taken by the Complainant.

Step is taken on behalf of the O.P. through Ld. G.P., Bankura.

The case is fixed for argument.

After hearing argument the Commission proceeds to dispose of the case as hereunder: -

The Complainant’s case is that he purchased one Lenovo K8 Note Mobile from Amazon India on online shopping site but the same was found defective on receipt after delivery and the defective Mobile was accordingly despatched to the Addressee by Speed Post service on 04-10-2017 but it was lost as per report of the concerned Postal Authority.

Hence, this case.

                                                                                                                                                                            Contd………p/2

Page: 2

 

The O.P. contested the case by filing written version denying all the material allegations therein contending inter alia that the Postal authority has no liability for any loss or damage of any item in course of transmission by post and accordingly the case is not maintainable.

            Having regard to the facts of the case, written version, submission and materials on record the Commission finds that under Section 6 of the Indian Post Office Act, 1898 the Postal Authority has no liability for reason of any loss of any postal article in course of transmission by post. However the Postal Authority as per Post Office guide may consider on the request of the Addressee to pay compensation up to a limit of Rs.100/- only for the loss of any Inland letter pack or parcel or its contents in course of transmission by post to be claimant within three months from the date of booking of the article.

            In view of the statutory provision as above this Commission has no jurisdiction to award any compensation in this case as prayed for by the Complainant.

Hence it is ordered……

That the case is dismissed on contest but without cost.

Both parties be supplied copy of this Order free of cost.

 

                   ____________________                            _________________                              _________________

                   HON’BLE   PRESIDENT                      HON’BLE MEMBER                           HON’BLE MEMBER