O R D E R
By Smt. Sreeja S. Member:
The complaint informed opposite party about the disorder of his Land Phone bearing No.0487 2203673 on 11/10/19. Thereafter the complainant filed a written complaint on 21/10/19 which were also unattended by the opposite party. The complainant remitted yearly telephone bill and the gesture from the opposite party caused mental agony to the complainant. Hence this complaint filed.
2) On receiving complaint, notice was properly served upon the opposite party. Evenafter, accepting the notice the opposite party neither appeared before the Commission nor submitted any version. Hence set ex-parte and the case was posted for complainant’s evidence.
3) When the case was posted for evidence the complainant filed proof affidavit in tune with complaint and the document produced is marked as Ext. A1 to A5. Ext. A1 is the BSNL Telephone Bill dtd.24/06/19; Ext. A2 is the Receipt dtd.24/06/19; Ext. A3 is the copy of complaint letter dtd.21/11/19 by the complainant; Ext. A4 is the Receipt dtd.28/09/09 and Ext. A5 is the Demand Note No.723973 dtd.28/09/98.
4) Going through the oral evidence and documents the complainant established a cogent case before this Commission.
In the result, complaint is allowed and hereby direct the opposite party to make the land phone connection in order and further directed to pay compensation of Rs.10,000/- (Rupees Ten thousand only) and cost Rs.1,000/- (Rupees One thousand only) within one month from the date of receipt of copy of this order.
Dictated to the Confidential Assistant, transcribed by her, corrected by me and pronounced in the open Commission this the 15th day of February 2022.
Sd/- Sd/-
Sreeja S C.T. Sabu
Member President
Appendix
Complainant’s Exhibits :
Ext. A1 BSNL Telephone Bill dtd.24/06/19
Ext. A2 Receipt dtd.24/06/19
Ext. A3 copy of complaint letter dtd.21/11/19 by the complainant
Ext. A4 is the Receipt dtd.28/09/09
Ext. A5 he Demand Note No.723973 dtd.28/09/98.
Id/-
Member
