West Bengal

Nadia

CC/319/2019

TAPAN BISWAS - Complainant(s)

Versus

FRANCHISE GUARDIAN, ( SUMAN RKSHIT) - Opp.Party(s)

MAKBUL RAHAMAN

25 May 2022

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION
NADIA
170,DON BOSCO ROAD, AUSTIN MEMORIAL BUILDING.
NADIA, KRISHNAGAR
 
Complaint Case No. CC/319/2019
( Date of Filing : 18 Oct 2019 )
 
1. TAPAN BISWAS
S/O- RANJIT BISWAS VILL.- CHOWGACHHA KUTHIR PARA P.O.- CHOWGACHHA. P.S.- KRISHNAGAR, PIN- 741509
Nadia
West Bengal
2. LIPIKA BISWAS
W/O- TAPAN BISWAS, S/O- RANJIT BISWAS VILL.- CHOWGACHHA KUTHIR PARA P.O.- CHOWGACHHA. P.S.- KRISHNAGAR, PIN- 741509
Nadia
West Bengal
...........Complainant(s)
Versus
1. FRANCHISE GUARDIAN, ( SUMAN RKSHIT)
KRISHNAGAR FRANCHISE SAHARA CREDIT CO OPERATIVE SOCIETY LTD. SAHARA INDIA PARIVAR, 5/4 D.L. ROY ROAD, P.O.- KRISHNAGAR, P.S.- KOTWALI, PIN- 741101
Nadia
West Bengal
2. REGIONAL MANAGER SAHARA CREDIT CO OPERATIVE SOCIETY LTD.
SAHARA INDIA PARIVAR, VIVEKANANDA NAGAR BADAMTALA, MADHYAM GRAM KOLKATA-700 130
NORTH 24 PARGANAS
West Bengal
3. CHIEF MANAGER SAHARA CREDIT CO OPERATIVE SOCIET
SAHARA INDIA PARIVAR, JAWAHAR LAL NEHERU ROAD, ELGIN KOLKATA-700 071
Kolkata
West Bengal
4. M.D. (SUBRATA ROY) SAHARA CREDIT CO OPERATIVE SOCIETY LTD.
SAHARA INDIA PARIVAR SAHARA INDIA BHABAN, 1, KAPOORTHALA COMPLEX, ALIGANG, LUCKNOW-226 024
Lucknow
U P
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. JUSTICE DAMAN PROSAD BISWAS PRESIDENT
 HON'BLE MR. Shri. Siddhartha Ganguli MEMBER
 
PRESENT:MAKBUL RAHAMAN, Advocate for the Complainant 1
 
Dated : 25 May 2022
Final Order / Judgement

Ld. Advocate(s)

                        For Complainant: Mokbul Rahaman

                        For OP/OPs : None

Date of filing of the case        : 18.10.2019

Date of Disposal  of the case            :     25.05.2022

 

Final Order / Judgment dtd.25.05.2022

This is a case under section 12 of the Consumer Protection Act 1986 filed by the aforesaid complainant against the   aforesaid opposite parties praying for redressal.

Complainant stated in the complaint that he deposited a sum of Rs.(17,000+17,000+17,000+14,000+17,000+17,000)= Rs.99,000/-( Rupees ninety  nine thousand only)  dtd22.02.02016 vide nos. 925004237466, 925004237467, 925004237468, 925004237469, 925004678499 &925004678500 before the office of OP no. 1  in Fixed Deposit Scheme and 6(six) written  documents were  prepared by OPno.1 to that effect and handed over the same to him. But after maturity date i.e  22.06.2018 he went to the office of OP no. 1 on 18.07.2018 for maturity value but op no. 1 expressed that he is unable to give the said maturity value.

Thereafter he served a  notice to the OP no.1  on 01.08.2019 through his Ld. Adv.  but he did not get any fruitful  result. Hence he lodged this complaint before this Commission praying for appropriate relief and redressal.  

After admission  of the aforesaid  complaint,  notices were  issued upon the OPs under Speed Post  and Ld. Adv. for the complainant submitted  postal track reports  which indicate the service of aforesaid notices upon the aforesaid OPs but neither OPs nor their  representative /representatives came  forward before this  Commission to  contest the aforesaid complainant case, hence  the instant case fixed for ex-parte hearing.

During Ex-parte hearing of this case, complainant produced  some original documents including the fixed certificates relating to aforesaid and fixed deposit dtd 22.02.2016 vide nos.     vide nos. 925004237466, 925004237467, 925004237468, 925004237469, 925004678499 &925004678500                                                                                       

Ld. Adv. for the complainant submitted  Affidavit – in – Chief  and  brief  notes of argument. He also made verbal submission. None appeared on behalf of the OPs before this Commission.

We have carefully gone through the  aforesaid documents. No doubt regarding  genuineness  of these documents appears before us  and we think that these documents may be considered.

DECISION WITH REASONS

It is the case of the complainant that he deposited  Rs. 99,000/-( Rupees ninety  nine thousand only) before  the  office of OP no. 1 under OPs in the fixed deposit Scheme described as Sahara Unique Scheme dtd. 22.02.2016 and after lapse of maturity date is 22.06.2018  he felt the necessity to withdraw the same and he went before the office of OP no. 1 on  18.07.2018 for the said purpose but OP no. 1 expressed that his inability to refund the matured value.

During hearing Ld. Advocate for the complainant argued that  in such a situation he issued a notice  dtd. 01.08.2019 under Speed Post to the  OP no. 1  requesting  him to repay the maturity value  of the said fixed deposits  and copy of the same also been sent to OP no. 2 to 4 but those notices  did not  return before him within a reasonable  period  which compelled him to believe that those notices  have been properly served upon aforesaid OPs.

We also find from the documents on record that OP no. is the representative of OP no. 2-4. We also find that complainant is the consumer within the purview of C.P.Act 1986 under the OPs and subject matter of the complainant is under the jurisdiction of this commission.

Considering the materials on record and in view of the aforesaid  discussion we do not find any reason to disbelieve the aforesaid contention  of the Ld. Adv. for the complainant. So,  we are  of the opinion that  complainant deposited the aforesaid sum before the ops but they avoided  to return the maturity value to the complainant . So ,it is held that  OPs have jointly  or severally  and  willfully  neglected  to return the maturity value of aforesaid fixed deposit amount to the complainant

So, we are  of the further view that complainant  has able to establish his grievance against the OPs before this Commission which amount to deficiency  of services on the part of OPs.

Accordingly, we are of the opinion that complainant is entitled to relief as per his prayer.

In the result petition of the complainant succeeds.

Hence, it is

Ordered

That the present case be and the   same is allowed ex-parte against the OPs with cost.

That  the  OPs no 1-4jointly or severally are hereby directed to refund the maturity value of the aforesaid fixed deposits amounting to  Rs.1,15,137/- ( Rupees One lakh fifteen thousand one hundred  thirty seven only) along with further  interests @ 9 % from the date of maturity of the said fixed deposits  i.e from 22.06.2018 to till the actual  date of payment.

OPs1-4jointly or severally are further directed to pay compensation amounting Rs3,000/- for the harassment , mental pain and  agony of the complainant.

OPs1-4jointly or severally are further  directed to pay Rs.3,000/- as litigation  cost to the Complainant.

OPs 1-4jointly or severally are further directed  to  pay aforesaid awarded amount within 30 days from the date of order to the complainant, failing which complainant shall have  liberty to put  this order  into execution.

            Let a  plain copy to this final order be supplied  to the complainant free  of cost as per C.P.R,2005.

 
 
[HON'BLE MR. JUSTICE DAMAN PROSAD BISWAS]
PRESIDENT
 
 
[HON'BLE MR. Shri. Siddhartha Ganguli]
MEMBER
 

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