Ld. Advocate(s)

                        For Complainant: Mokbul Rahaman

                        For OP/OPs : None

Date of filing of the case        : 23.07.2019

Date of Disposal  of the case            :     01.06.2022

                                    Final Order / Judgment dtd.01.06.2022

This is a case under section 12 of the Consumer Protection Act 1986 filed by the aforesaid complainant against the aforesaid opposite parties praying for  maturity value with  interest for the further period, compensation and litigation cost.

Complainant stated in the complaint that he deposited a sum of Rs.85,600/-(Rupees eighty  five thousand six hundred only)  before the office of OP no.1 under Q Shop Plan H  Scheme and 3(three) documents were  prepared by OP no.1 to that effect and handed over the same to him.

But after maturity date OP no.1 expressed that he is unable to give the maturity value.

Thereafter, complainant served a notice to the OP no.1 through his Ld. Adv. and copy of the same also been sent to OP no. 2-4 but he did not get any fruitful result. Hence he lodged this complaint before this Commission  praying for appropriate relief and redressal.

After admission  of the aforesaid  complaint,  notices were  issued upon the OPs but neither the OPs nor their representative /representatives came  forward before this  Commission to  contest  this  complaint  case, hence  the instant case fixed for ex-parte hearing.

During Ex-parte hearing of this case, complainant produced some original documents including the deposit certificates relating to aforesaid deposits vide receipt nos. 71027306580, 71027306581 & 71027306582 dtd.12.09.2012.   

Ld. Adv. for the complainant submitted Affidavit – in – Chief which is unchallenged testimony and brief notes of argument. He also made verbal submission.

We have carefully gone through the aforesaid documents. No doubt regarding genuineness of aforesaid documents appeared before us and we think that these documents may be considered.

DECISION WITH REASONS

It is the case of the complainant that on 12.09.2012 she deposited Rs. 85,000/- ( Rupees eighty five thousand only )  before  the office of OP No.1 and three documents have be prepared to that effect and handed over the same to the complainant. But on scrutiny it is found that she deposited Rs. Rs.85,000/-(Rupees eighty  five thousand only)  before the office of OP no.1  and. in the Q Shop Plan H Scheme and after lapse of maturity date i.e 12.09.2018 she went before the office of OP no. 1 on .21.02.2019. for the maturity value but,OP no. 1 expressed his inability to refund the same.

During hearing Ld. Advocate for the complainant argued that in such a situation he issued a notice on.07.05.2019 under Speed Post to the  OP no. 1  requesting  him to repay the maturity value  of the said deposit  and copy of the same also been sent to OP no. 2 to 4 but those notices  did not  return before him within a reasonable  period  which compelled him to believe that those notices  have been properly served upon aforesaid OPs.

We also find from the documents on record that OP no.1 is the representative of OP no. 2-4. We also find that complainant is the consumer under the OPs within the purview of C.P.Act 1986 and subject matter of the complaint is under the jurisdiction of this commission. We also find that cause of action of this case has arisen on 07.05.2019 and complainant has filed this case on 23.07.2019 i.e within the period of limitation.

Considering the materials on record and in view of the aforesaid discussion we do not find any reason to disbelieve the aforesaid contention of the complainant. So, we are of the opinion that complainant deposited the aforesaid sum before the OPs but they avoided to return the maturity value to the complainant. So, it is held that OPs have jointly or severally and willfully neglected to return the maturity value of aforesaid fixed deposits amount to the complainant.

So, we are  of the further view that complainant  has able to establish his grievance against the OPs before this Commission which amount to deficiency  of services on the part of OPs under the purview of C.P.Act 1986.

Accordingly, we are of the opinion that complainant is entitled to relief as per his prayer.

In the result, petition of the complainant succeeds.

Hence, it is

ORDERED,

That the present case be and the   same is allowed ex-parte against the OPs with cost.

That  the  OPs no 1-4 jointly or severally are hereby directed to refund the maturity value of the aforesaid fixed 3(three) deposits amounting to  Rs. 1,99,750/- (Rupees one lakh ninety nine  thousand seven hundred fifty only) along with further  interests @ 9 % per annum from the date of maturity of the said fixed deposits i.e from 12.09.2018. to till the actual  date of repayment.

OP no. 1-4 are further directed to pay compensation amounting to Rs.3, 000/-  to the complainant for her harassment, mental pain and agony of the complainant.

OP no. 1-4  are further directed to pay Rs.3,000/- as litigation cost to the Complainant.

OPno.1-4 are further directed to pay aforesaid awarded amount within 30 days from the date of order to the complainant,  failing which complainant shall have liberty to put this order into execution.

Let a plain copy to this final order be supplied to the complainant  free of cost.