West Bengal

Nadia

CC/220/2019

BIPAD BHANJAN SAHA - Complainant(s)

Versus

FRANCHISE GUARDIAN, ( AMAL KUMAR DAWN) - Opp.Party(s)

MAKBUL RAHAMAN

27 Jul 2022

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION
NADIA
170,DON BOSCO ROAD, AUSTIN MEMORIAL BUILDING.
NADIA, KRISHNAGAR
 
Complaint Case No. CC/220/2019
( Date of Filing : 08 Jul 2019 )
 
1. BIPAD BHANJAN SAHA
S/O- BINODBIHARI SAHA VILL.- PASCHIM JAGADANANADAPUR PASCHIMPARA P.O.- BETHUADAHARI P.S.- NAKASHIPARA PIN- 741126
NADIA
WEST BENGAL
...........Complainant(s)
Versus
1. FRANCHISE GUARDIAN, ( AMAL KUMAR DAWN)
BETHUADAHARI FRANCHISE SAHARA Q SHOP. SAHARA INDIA PARIVAR, BETHUADAHARI BRANCH, P.O.-BETHUADAHARI P.S.-NAKASHIPARA PIN- 741126
NADIA
WEST BENGAL
2. REGIONAL MANAGER SAHARA Q SHOP
SAHARA INDIA PARIVAR, VIVEKANANDA NAGAR BADAMTALA, MADHYAM GRAM KOLKATA-700 130
NORTH 24 PARGANAS
WEST BENGAL
3. CHIEF MANAGER SAHARA Q SHOP
SAHARA INDIA PARIVAR, JAWAHAR LAL NEHERU ROAD, ELGIN KOLKATA-700 071
KOLKATA
WEST BENGAL
4. M.D. (SUBRATA ROY) SAHARA Q SHOP.
SAHARA INDIA PARIVAR SAHARA INDIA BHABAN, 1, KAPOORTHALA COMPLEX, ALIGANG, LUCKNOW-226 024
LUCKNOW
U P
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. JUSTICE DAMAN PROSAD BISWAS PRESIDENT
 HON'BLE MR. Shri. Siddhartha Ganguli MEMBER
 
PRESENT:MAKBUL RAHAMAN , Advocate for the Complainant 1
 
Dated : 27 Jul 2022
Final Order / Judgement

Ld. Advocate(s)

                        For Complainant: Mokbul Rahaman

                        For OP/OPs : None

 

Date of filing of the case        : 08.07.2019

Date of Disposal  of the case            : 27.07.2022

Final Order / Judgment dtd.27.07.2022

 

This is a case under section 12 of the Consumer Protection Act 1986 filed by the aforesaid complainant against the aforesaid opposite parties praying for  maturity value with  interest for the further period, compensation and litigation cost.

 

Complainant stated in the complaint that he deposited sum of Rs.59,750/-(Rupees fifty nine thousand seven hundred fifty only) before the office of OP no.1 under Q shop plan H  Scheme and two documents were prepared by OP no.1 to that effect and handed over the same to him.

            But after maturity date OP no.1 expressed that he is unable to give the maturity value.

Thereafter complainant served a notice to the OP no.1 through his Ld. Adv. and copy of the same also been sent to OP no. 2-4 but he did not get any fruitful result. Hence he lodged this complaint before this Commission  praying for appropriate relief and redressal.

           

After admission  of the aforesaid  complaint,  notices were  issued upon the OPs but neither the OPs nor their representative /representatives came  forward before this  Commission to  contest  this  complaint  case, hence  the instant case fixed for ex-parte hearing.

 

During Ex-parte hearing of this case, complainant produced some original document including the deposit certificate relating to aforesaid deposits vide no. 562009579339,562010754856 dtd.25.09.2012, 21.07.20212 respectively. 

                                                                                

Ld. Adv. for the complainant submitted Affidavit – in – Chief which is unchallenged testimony and brief notes of argument. He also made verbal submission.

 

We have carefully gone through the aforesaid documents. No doubt regarding genuineness of aforesaid documents appeared before us and we think that these documents may be considered.

 

DECISION WITH REASONS

 

It is the case of the complainant that on 25.09.2012 and 21.07.20212  he deposited  Rs. 17,450/- and Rs. 42,300 /-in total Rs.59,750/-(Rupees fifty nine thousand seven hundred fifty only) before the office of OP no.1 in the Q Shop Plan H Scheme and after lapse of maturity date i.e 25.09.2018 & 21.07.2018  he went before the office of OP no. 1 on 15.01.2019for the maturity value but OP no. 1 expressed his inability to refund the same.

 

During hearing Ld. Advocate for the complainant argued that in such a situation he issued a notice on. 07.05.2019 under Speed Post to the  OP no. 1  requesting  him to repay the maturity value  of the said deposit  and copy of the same also been sent to OP no. 2 to 4 but those notices  did not  return before him within a reasonable  period  which compelled him to believe that those notices  have been properly served upon aforesaid OPs.

We also find from the documents on record that OP no.1 is the representative of OP no. 2-4. We also find that complainant is the consumer under the OPs within the purview of C.P.Act 1986 and subject matter of the complaint is under the jurisdiction of this commission. We also find that cause of action of this case has arisen on 07.05.2019 and complainant has filed this case on 08.07.2019 i.e within the period of limitation.

 

Considering the materials on record and in view of the aforesaid discussion we do not find any reason to disbelieve the aforesaid contention of the complainant. So, we are of the opinion that complainant deposited the aforesaid sum before the OPs but they avoided to return the maturity value to the complainant. So, it is held that OPs have jointly or severally and willfully neglected to return the maturity value of aforesaid fixed deposit /deposits amount to the complainant.

 

So, we are  of the further view that complainant  has able to establish his grievance against the OPs before this Commission which amount to deficiency  of services on the part of OPs under the purview of C.P.Act 1986.

 

Accordingly, we are of the opinion that complainant is entitled to relief as per his prayer.

In the result, petition of the complainant succeeds.

 

Hence, it is

 

ORDERED,

 

That the present case be and the   same is allowed ex-parte against the OPs with cost.

That  the  OPs no 1-4 jointly or severally are hereby directed to refund the maturity value of the aforesaid fixed deposit amounting to  Rs. 1,40,666/- (Rupees One lakh forty thousand six hundred sixty six only )along with further  interests @ 9 % per annum from the date of maturity of the said fixed deposit i.e from 25.09.2018 & 21.07.2018 to till the actual  date of repayment to the complainant.

             

OP no. 1-4 are further directed to pay compensation amounting  to Rs.3, 000/-  to the  complainant for his/her harassment, mental pain and agony.

 

OP no. 1-4  are further directed to pay Rs.3,000/- as litigation cost to the Complainant.

 

OPno.1-4 are further directed to pay aforesaid awarded amount within 30 days from the date of order to the complainant,  failing which complainant shall have liberty to put this order into execution.

           

Let a plain copy to this final order be supplied to the complainant  free of cost.

 
 
[HON'BLE MR. JUSTICE DAMAN PROSAD BISWAS]
PRESIDENT
 
 
[HON'BLE MR. Shri. Siddhartha Ganguli]
MEMBER
 

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