DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KOZHIKODE

PRESENT : Sri. P.C. PAULACHEN, M.Com, LLB        : PRESIDENT

Smt. PRIYA.S, BAL, LLB, MBA (HRM) :  MEMBER

Wednesday the 21^st day of  December, 2022

C.C.45/2021

Complainant

Naseera Beegum. K. T.,

Kolakkadan House,

Vadakkummari, Urangattiri P.O,

Areekode.

Opposite Party

Flipkart,

Grey house,

F-54 Kanwarsingh Nagar,

New Delhi – 110041.

By Sri. P.C. PAULACHEN – PRESIDENT 

           This is a complaint filed under section 35 of the Consumer Protection Act, 2019.

2.  The case of the complainant, in brief, is as follows:

The complainant bought a Smart New Born baby stylish Swing cradle from the flipkart paying Rs. 1,529/-. But it was broken within two days. The opposite party is not ready to take it back for the reason that the time for return is over. Hence the complaint for return of the price and for compensation of Rs. 5,000/-.

3. The opposite party was set ex-parte.
4. The points that arise for determination in this case are :

1. Whether there was any deficiency of service or unfair trade practice on the part of the opposite party?
2. Reliefs and costs

5. Point No.1 –  The opposite party was set as ex-parte. The case was  posted for  evidence of the complainant  several times . But the complainant also remained absent and did not file affidavit or adduce any evidence.  The fact that the opposite party was set ex-parte does not automatically entitles the complainant to get the relief sought for. It is for the  complainant to prove the allegations in the complaint by adducing proper evidence. But the complainant  in this case has utterly failed to prove his case. No deficiency of service or unfair trade practice as alleged is proved against the opposite party.

6. Point No.2 :  In view of the finding on the above point, the complainant is not entitled to get the relief sought for and the complaint is only  to be dismissed. 

        In the result, CC 45/2021 is dismissed.  No order as to costs.

Pronounced in open Commission on this the 21^st day of December, 2022.

  Date of Filing: 19/02/2021

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