Sri Purna Chandra Mishra    - President.  

Complainant Sadhuram Sabar has filed this case u/s 12 of CP Act-1986 alleging deficiency of service on the part of the Opposite Parties for not paying his insurance claim to him in spite of the insurance premium paid to them praying therein for direction to the Opposite Parties to pay the crop insurance benefit of Rs. 58,850/- with interest along with compensation of Rs. 2,50,000/- on different heads.

1.           Brief fact leading to the case is that the complainant has insured his paddy crops over the agricultural land in village Kasipala recorded in his name under Khatian No. 216 for the Kharif Season-2017 for which he has paid the insurance premium of Rs. 1182.88p to OP No. 2 who happens to be the authorized agent of OP No. 3 on 28.07.2017 vide transaction No. JUR25532766925 on 28.07.2017. The state of Odisha declared village Kasipala in Nuapada District to be a drought affected and accordingly, the other villagers have availed their crop insurance benefit. But even though the complainant has paid the premium, his insurance benefit was not paid and he requested the OP No. 1 time and again to take necessary action for realization of appropriate insurance benefit. He is entitled to get crop insurance benefit to the tune of Rs. 58,850/-. But, the OPs have caused harassment to him for which he has filed this case before the Commission for the reliefs as discussed above.

2.           After receipt of notice, the OP No. 1 in spite of service of notice, neither appeared nor filed his written statement.

3.           The OP No. 3 in his written statement stated that he is not the Insurance Company for Nuapada District and National Insurance Company is the authorized company to insure the crops of the farmers in Nuapada. So, he has nothing to do in this case and he has been unnecessarily impleded as a party in this case for which he prays for dismissal of the case against him.

4.           The OP No. 2 in his written statement stated that the complainant has paid premium of Rs. 1182.88p towards the insurance premium during the Kharif-2017 for his cultivable lands in Mauza Kasipala. The complainant has submitted certain documents which was received in their end and is under process and will be disbursed as soon as completion of formalities. Due to migration of data from the Government PMFBY portal to new portal, the documents submitted online by the farmers could not be migrated to new portal for which due to want of documents, the claims of the online farmers could not be settled. The matter was brought to the notice of Government of Odisha and Government of India and as per the instructions from the Government, 1300 online farmers of Nuapada District submitted their land documents, Adhar Cards, Bank Passbooks only in the month of April-2019 and the claim of the complainant is included in the process and it will be disbursed as soon as possible. So, there is no deficiency in service on their part.

5.           Since the OP No. 1 has clearly mentioned that the complainant’s claim is going to be disbursed very soon, we are not inclined to go to the other aspect of the case and hence the order.

O R D E R

The complaint petition is disposed of with a direction to the OP No. 2 to pay the insurance claim of the complainant within a period of 90 days from the date of receipt of order with interest @ 9% per annum from the date of filing of the case till it is actually paid to the complainant. Under the peculiar facts and circumstances of the case, parties to bear their own cost.