Orissa

Anugul

CC/53/2020

Ranjulata Biswal - Complainant(s)

Versus

Branch Manager, SAHARA Credit Co-operative Society Ltd. - Opp.Party(s)

Md Azad

25 Jan 2023

ORDER

OFFICE OF THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION
ANGUL
 
Complaint Case No. CC/53/2020
( Date of Filing : 28 Aug 2020 )
 
1. Ranjulata Biswal
At/P.O-Kankalu, P.S-Kantabania, Dist.-Dhenkanal At present residing At/ P.O/ P.S/-Banarpal, Dist-Angul
Dhenkanal
Odisha
...........Complainant(s)
Versus
1. Branch Manager, SAHARA Credit Co-operative Society Ltd.
Known as Humara India Credit Co-operative society Ltd. At- Angul Town, (Near Womens College) P.O/ P.S/Dist-Angul,Pin-759122,Odisha.
Angul
Odisha
2. Authorized Signatory Officer
R.K.Panigrahi, EMP code-17674 , C/o-Branch Manager, SAHARA Credit Co-operative Society Ltd. At- Angul Town, (Near Womens College), P.O/ P.S/Dist-Angul,Pin-759122,Odisha
Angul
Odisha
3. Regional Office in charge
Humara India Credit Co-operative society Ltd. At- Mangal Jyoti,101,227/2, AJC Boss Road, Kolkata,West Bengal-700020
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. Saroj Kumar Sahoo PRESIDENT
 HON'BLE MS. Sasmita Kumari Rath MEMBER
 
PRESENT:
 
Dated : 25 Jan 2023
Final Order / Judgement

 

Sri S.K.Sahoo,President.

            This  is  a petition filed by the  complainant  U/s. 35 of C.P.Act, 2019 , in which  she  has  claimed certain reliefs  against the opp. parties.

2.         The  case of the  complaint  that she  is  residing  at Banarapal  under Angul district. The opp. Parties are the   profit earning Co-operative Society  , which is  running its  business in several places  including     its  branch office at Angul district. Being influenced  by the opp. parties and their  agent  on 13.07.2018  the  complainant had opened Accounts  No. 12537403069, 12537403070,12537403071, 12537403072 &12537403073 and deposited  an amount of Rs.21,800.00, Rs.21,800.00,  Rs.4,550.00,Rs.8,200.00 & Rs.9,500.00  respectively under  Golden 24 Scheme for a period of  24 months. All those deposits are to be matured on 13.07.2020. The complainant has deposited the   aforesaid amount for her future maintenance. The opp. parties issued fixed deposit certificates bearing No. 438000808812, 438000808813,438000808814,438000808815 &438000808816. The   opp. parties assured   to pay interest on the fixed  deposits along  with other  benefits. After maturity on 13.07.2022, the complainant is to receive Rs.27,346.00,Rs.27,346.00, Rs. 5,708.00,Rs.10,286.00& Rs.11,917.00. For those fixed deposits the total amount to be received by  the    complainant   from the  opp. parties is Rs. 82,603.00 along with membership joining point amounting to Rs. 35,959.00,Rs. 35,752.00 , Rs. 7,925.00 Rs.14,172.00 & Rs.12,652.00. After the maturity the  complainant  approached the  opp. parties in  several occasions  for payment of the   dues. On 05.08.2020  the complainant  submitted  a written application  to opp. party No.1  with    a request   to  disburse  the  amount  due to him but he  refused  to receive the  application and  also refused to pay the amount  due to the complainant. Hence the present complaint.

3.         Notices  were  issued  to all the  opp. parties  through Registered post with  A.D  on 15.09.2020. During hearing the  complainant prayed to  delete the opp.party No.2  and  accordingly  opp.party No.2  has been deleted  from the  present proceeding .The A.D  of   opp. party No.1  is  available in the  case record. S.R  of opp. party No.3  is  not  back. As the  notice was  issued on 15.09.2020  in the  correct  address  of the opp. party No.3  through registered  post with A.D  it is  deemed to have been served  on opp. party No.3  in  view of  section -27 of General Clauses Act.

4.         Notices  were issued  to all the   opp.parties through Regd. Post with A.D on 15.09.2020. The A.Ds  of   opp.party No.1    is available  in the case record which shows  service of  notice on them. Inspite  of such  notice  to all the opp.parties through Regd. Post with A.D  they did not appear  before this  authority nor  filed  written statement  .  Only  on 06.01.2023  opp.party No.1  appeared   through  his  advocate and challenged the  maintainability of the present proceeding  before this Commission.

5.         It is the  specific  plea   of the opp.party No.1 that the  complainant   is a member of   Sahara Co-operative Society Ltd , as  such he   is not a consumer as described  under C.P.Act, 2019. He has  relied  on a decision of Hon’ble National  Commission, New Delhi passed in Revision Petition No. 4871  of 2012  namely M/S. Anjana Abraham ChembethilVrs.  Managing Director, Koothattukulam Farmers Services Co-operative  Bank .

            On the  other hand  the learned counsel for the complainant relied  on the following decisions :-

  1. Ram KanwarVrs. Sahara India PariwarPvt Ltd., of  Hon’ble State Commission ,U.T,Chhandigarh , passed on 28.09.2021.
  2. The  judgement passed on 21.07.2020 by  Hon’ble National Commission, New Delhi  in Revision Petition No. 4044  of 2014 in Branch Manager, Sahara India Vrs. Raj Kumari Devi .
  3.  The  judgement  passed  by the Hon’ble  Supreme Court of India  in Civil Appeal No. 64/2010 ,65/2010,66/2010,67/2010 and 68/2010 in the case of   Virendra Jain Vrs. Alaknanda Co-operative  Group Housing Society  Ltd. and  others  passed  on 23.04.2013.
  4. The  judgement  passed by Hon’ble Supreme Court of India in Civil Appeal No.  92 of 1998   passed on 11.12.2003  in the  case of  The Secretary,Thirumurugan Co-operative Agricultural Credit Society  Vrs. M.Lalitha (dead) through LRs. &Ors.

6.         Perused the  judgements relied  on by both the parties. On perusal of the   photo copies of  certificates  filed by  the  complainant it is  clear  that the  complainant is  a member  of  the co-operative  society  of the opp.parties  business organization. It is  also clear  from the  evidence  on  record  that the  complainant has  deposited  different   amounts  and  certificates  were issued in  his  favour  by the  society of the opp.parties. Even though  he  is  a member of  the society of the opp.parties she  has invested   certain amount  to earn  the maturity  amount  on  his deposits. From the  judgment  pronounced  by the  different  Commissions and  the Hon’ble Supreme Court relied on  by the complainant it is  crystal  clear  that the  complaint  is  a  consumer   U/s. 2(7)  of C.P.Act, 2019. So the  plea  of  the opp.party No.1   that the  present  complaint  petition  filed by the  complainant is   not   maintainable    is  not  acceptable  at all .So  the  present  complaint  filed by the  complainant is   maintainable  before  this Commission.

7.         The  complaint petition  filed by the complainant  is  supported with  affidavit. From the  complaint petition it is  clear  that  on 13.07.2018the  complainant has deposited an amount ofRs.21,800.00 Rs.21,800.00,Rs.4,550.00,Rs.8,200.00 & Rs.9,500.00  with    the opp. parties and  accordingly certificates No. 438000808812, 438000808813, 438000808814, 438000808815 & 438000808816 were issued  in her  favour. The  photo copies  of  certificates  are  filed by the  complainant.  On  perusal of the  photo  copies  of  those  certificates  it is  clear  that the maturity  date  in  all those   savings  were 13.07.2020. The maturity  amount in  the  aforesaid  certificates  are Rs.27,346.00, Rs.27,346.00, Rs. 5,708.00,Rs.10,286.00& Rs.11,917.00, which   the  complainant  is entitled  to get  along with other  benefits. There is   no clear evidence in the record that the complainant is entitled  to some  amounts  as  against  joining  point. There is also no sufficient evidence that the complainant is  entitled to the  amounts  claim  by her   as against the  joining  point. However, the complainant  is entitled to the  interest  on  those  deposits  as  provided  under fixed  deposits. From the materials  on record it is  clear that the complainant is entitled to Rs.27,346.00, Rs.27,346.00, Rs. 5,708.00,Rs.10,286.00& Rs.11,917.00  with  interest  @ 12% p.a  there on  from the date of  maturity till  actual payment is made. He is also entitled for compensation and litigation cost.

8.         Hence ordered:-

: O R D E R :

            The case  be and the same  is  allowed  in part on contest against opp.party No.1 and   exparte against opp.party No.2 & 3  . The opp. parties are directed to  pay the  maturity  amount  of  the  deposits bearing  certificate  No. 438000808812, 438000808813,438000808814,  438000808815 & 438000808816  along with  interest @  12% p.a.  from the date of maturity  until payment  is   made. They are further directed to pay an amount   Rs. 15,000.00 (Rupees Fifteen Thousand) only as compensation and Rs.5000.00 (Rupees Five Thousand) only  towards  litigation expenses. The opp. parties  are  jointly  and  severally liable for the  claim of the complainant.

           The  opp. parties  are  further  directed to comply the  order  within  a period  of one  month of   receipt of this  order, failing  which   they are liable  to pay penal  interest @ 16% per annum,  on the  amount  due  by the  complainant.

 
 
[HON'BLE MR. Saroj Kumar Sahoo]
PRESIDENT
 
 
[HON'BLE MS. Sasmita Kumari Rath]
MEMBER
 

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