West Bengal

Nadia

CC/111/2019

MADHUSUDAN DUTTA - Complainant(s)

Versus

BRANCH MANAGER, PLASSEY BRANCH SAHARA INDIA COMMERCIAL CORPORATION LTD. - Opp.Party(s)

MAKBUL RAHAMAN

13 Apr 2022

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION
NADIA
170,DON BOSCO ROAD, AUSTIN MEMORIAL BUILDING.
NADIA, KRISHNAGAR
 
Complaint Case No. CC/111/2019
( Date of Filing : 31 May 2019 )
 
1. MADHUSUDAN DUTTA
S/O- BATAKRISHNA DUTTA VILL.- DHARMADA PASCHIM PARA P.O.- DHARMADA, P.S.- NAKASHIPARA, PIN- 741138
Nadia
West Bengal
...........Complainant(s)
Versus
1. BRANCH MANAGER, PLASSEY BRANCH SAHARA INDIA COMMERCIAL CORPORATION LTD.
SAHARA INDIA PARIVAR, PLASSEY BRANCH VILL.- PLASSEY MIRA BAZAR, P.S.-KALIGUNJ, PIN- 741156
Nadia
West Bengal
2. REGIONAL MANAGER , SAHARA INDIA COMMERCIAL CORPORATION LTD.
SAHARA INDIA PARIVAR, VIVEKANANDA NAGAR BADAMTALA, MADHYAM GRAM KOLKATA-700 130
24 PGS (N)
West Bengal
3. CHIEF MANAGER SAHARA INDIA COMMERCIAL CORPORATION LTD.
SAHARA INDIA PARIVAR, JAWAHAR LAL NEHERU ROAD, ELGIN KOLKATA-700 071
Kolkata
West Bengal
4. M.D. (SUBRATA ROY) , SAHARA INDIA COMMERCIAL CORPORATION LTD.
SAHARA INDIA PARIVAR SAHARA INDIA BHABAN, 1, KAPOORTHALA COMPLEX, ALIGANG, LUCKNOW-226 024
Lucknow
U P
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. JUSTICE DAMAN PROSAD BISWAS PRESIDENT
 HON'BLE MRS. SMT. ASHOKA GUHA ROY (BERA) MEMBER
 HON'BLE MR. Shri. Siddhartha Ganguli MEMBER
 
PRESENT:MAKBUL RAHAMAN, Advocate for the Complainant 1
 
Dated : 13 Apr 2022
Final Order / Judgement

Ld. Advocate(s)

                        For Complainant: Mokbul Rahaman

                        For OP/OPs : None

Date of filing of the case        : 31.05.2019

Date of Disposal  of the case            :     13.04.2022

 

Final Order / Judgment dtd.13.04.2022

 

This is a case under section 12 of the Consumer Protection Act 1986 filed by the aforesaid complainant against the aforesaid opposite parties praying  for redressal.

Complainant stated in the complaint that he deposited a sum of Rs.10,000(Rupees Ten thousand only) dtd 13.06.2000 vide no.69811040482 before the office of OP no. 1  in Fixed Deposit Scheme and a written  document was  prepared by OP no.1 to that effect and handed over the same to him. But after maturity date i.e 13.06.2014, he went to the office of OP no. 1 on 14.01.2019 for maturity value but op no. 1 expressed that he is unable to give the said maturity value.

Thereafter he served a  notice to the OP no.1 through his Ld. Adv.  but he did not get any fruitful  result. Hence  he lodged  this Complaint before this Commission praying for appropriate relief and redressal.  

After admission  of the aforesaid  complainant,  notices were  issued upon the OPs under Speed Post  and Ld. Adv. for the complainant submitted  postal track reports  which indicate the service of aforesaid notices upon the aforesaid OPs but neither OPs nor their  representative /representatives come  forward before this  Commission to  contest this  complaint  case, hence  the instants case fixed for ex-parte hearing.

During Ex-parte hearing of this case, complainant produced   some original documents including the fixed certificate relating to aforesaid fixed deposit dtd 13.06.2000 vide no.69811040482

Ld. Adv. for the complainant submitted  Affidavit – in – Chief  and  brief  notes of arguments. He also made verbal submission. We have carefully gone through the  aforesaid documents. No doubt regarding  genuineness  of these documents appears before us  and we think that these documents may be considered.

DECISION WITH REASONS

It is the case of the complainant that he deposited Rs. 10,000/- (Rupees Ten thousand only ) before  the  office of OP no. 1 under OPs in the fixed deposit Scheme and after lapse of maturity date, he went before the office of OP no. 1 on  14.01.2019 for the maturity  value but OP no. 1 expressed his inability to refund the same.

During hearing Ld. Advocate for the complainant argued that  in such a situation he issued a notice  dtd. 16.01.2019 under Speed Post to the  OP no. 1  requesting  him to repay the maturity value  of the said fixed deposit  and copy of the same also been sent to OP no. 2 to 4 but those notice  did not  return before him within a reasonable  period  which compelled him to believe that hose notices  have been properly served upon aforesaid OPs.

We also find from the documents on record that OP no 1. is the representative of OP no. 2-4. We also find that complainant is the consumer within the preview of C.P.Act 1986 under the OPs and subject matter of the complainant is under the jurisdiction of this commission.

Considering the materials on record and in view of the aforesaid  discussion we do not find any reason to disbelieve the aforesaid contention  of the Ld. Adv. for the complainant. So we are  of the opinion that  complainant deposited the aforesaid sum before the OPs but they avoided  to return the maturity value to the complainant . So it is held that  OPs have jointly  or severally and   willfully  neglected  to return the maturity value of aforesaid fixed deposit amount to the complainant

So we are  of the further view that complainant  has able to established his grievance against the OPs before this Commission which amount to deficiency  of services on the part of OPs.

Accordingly we are of the opinion that complainant is entitled to get relief as per his prayer.

In the result petition of the complainant succeeds.

Hence,

Ordered

That the present case be and the   same is allowed ex-parte against the OPs With cost.

That the  OPs no 1-4jointly or severally are hereby directed to refund the maturity value of the aforesaid fixed deposit amounting to  Rs.70,000/-( Rupees Seventy thousand only) along with further  interests @ 10 % from the date of maturity of the said fixed deposit i.e from 13.06.2014. to till the actual  date of repayment.

OP no. 1-4 jointly or severally are further directed to pay compensation amounting Rs3,000/- ( Rupees Three thousand only) for the harassment , mental pain and  agony of the complainant.

OP no. 1-4 jointly or severally are further directed to pay Rs.3,000/- (Rupees Three thousand only) as litigation  cost to the Complainant.

OP no. 1-4 jointly or severally are further directed  to  pay aforesaid awarded amount within 30 days from the date of  this order to the complainant, failing which complainant shall have  liberty to put  this order  into execution.

            Let a  plain copy to this final order be supplied  to the complainant free  of cost duly authenticate by the   Registrar of this  Commission .

 
 
[HON'BLE MR. JUSTICE DAMAN PROSAD BISWAS]
PRESIDENT
 
 
[HON'BLE MRS. SMT. ASHOKA GUHA ROY (BERA)]
MEMBER
 
 
[HON'BLE MR. Shri. Siddhartha Ganguli]
MEMBER
 

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