A. P. STATE CONSUMER DISPUTES REDRESSAL

FA  

The Managing Director,

M/s Samsung India Private Limited,

7^thth

No.61,New Delhi.                                        

 And

1.  Beethoju

S/o lateD.No.21-1-4-1, 4^thSri Nagar,Vijayawada.

2.  The Service Engineer,

Samsung Service Centre,

PadmavathiNearVijayawada.

3.  The Proprietor,

S.R.R.E City, D.No.29-13-125,

SaiVijayawada.                                                

(R2 is not a necessary party to this appeal).                                  

Counsel for the Appellant       

Counsel for the Respondents 

Coram :    

                            Wednesday, the Twenty Second Day of May,

Two Thousand Thirteen

Oral Order

1.         

2.       The brief facts as set out in the complaint are  thth       

3.      

4.

These opposite parties have got a very scientific system wherein every complaint is logged and complaint number would be given to the complainant

for    

5.      

6.         

7.         

7.        

8.    

9.      st  nd

10.    st

11.     

12.        Possibility of not registering the complaint in the Service Centre in spite of the fact that the complaint lodged the complaint on toll free number cannot be over ruled. However, there is no dependable evidence of the expert from the complainant that there is manufacturing defect in the A.C. Unit.  Accordingly the point is answered. 

13.      st