SRI. JIMMY KORAH (PRESIDENT) Filed on 09.09.2009 The case of the complainant is that he is a consumer of the opposite parties and he has paid water charges up to 30.6.2009 in advance. While so an additional bill of Rs.24,289/- was issued by the opposite parties and it is illegal and it is issued without following the norms and hence the complaint. 2. Opposite parties filed version stating that denying the allegations and prayed for dismissal of the complaint. 3. Exts. A1 to A9 marked on the side of the complainant and Exts.B1 to B5 marked on the side of the opposite parties. The complainant was examined as PW1. 4. We gone through the pleadings and evidence adduced. Even as per the order of Managing Director of Kerala Water Authority dated 4.10.2008, a consumer who pays Rs.62/- as water charge per month is entitled to 14 KL. of water. It is self speaking. It is also learned that the actions of the opposite parties are not in accordance with the norms prescribed. In the result, complaint is allowed and the complainant is not liable to pay the additional bill of Rs.24,289/- and it quashed, it is also made clear that if the opposite parties disconnected the water connection on the basis of said bill in question, the opposite parties are directed to restore it forthwith. No order as to costs. Dictated to the Confidential Asst. transcribed by her corrected to me and pronounced in open Court on this the 30th day of September, 2010. Sd/- Sri. Jimmy Korah: Sd/- Sri. K. Anirudhan: Sd/- Smt. N. Shajitha Beevi : Appendix:- Evidence of the complainant:- PW1 - T.K.Nair (Witness) Ext.a1 - Provisional invoice card Ext.A2 - Notice dated 31.3.2009 Ext.A3 - Test Certificate dated 20.4.09 Ext.A4 - Additional bill No.734 dated 3.4.2009 for Rs.24289/- Ext.A5 - Notice dated 2.5.2009 Ext.A6 - Notice dated 20.7.09 Ext.A7 - Notice dated 25.8.09 Ext.A8 - Letter dated 8.4.2010 Ext.A9 - Reply letter dated 9.6.10 from Kerala Water Authority Evidence of the opposite parties:- Ext.B1 - Details of additional bill Ext.B2 - Letter dated 1.4.2009 Ext.B3 - Letter dated 2.5.09 Ext.B4 - Letter dated 30.7.09 Ext.B5 - Letter dated 25.8.09 // True Copy // By Order Senior Superintendent To Complainant/Opposite parties/S.F. Typed by:-pr/- Compared by:-
| | [HONORABLE K.Anirudhan] Member[HONORABLE JIMMY KORAH] PRESIDENT[HONORABLE Smt;Shajitha Beevi] Member | |