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Consumer Court in Visakhapatnam-II

Visakhapatnam-II Consumer Court Address

Address: D. No.29-45-2/1, 1st& 2nd Floors, Old SVI Colony, Opposite District Court Building, Visakhapatnam-530001

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Judgments by Category.

Travel | Airline

Trip | Hotel | Travel | Airlines | Club

Cargo | Courier

Cargo | Courier

Development Authority / Board

Development Authority | Development Board.

E-Commerce

Amazon | Flipkart | Myntra | Snapdeal | Tata Cliq | Ajio | Nykaa

Electric Companies

Electricity Board | Vidyut.

Fashion

Fashion | Shoes

Fitness | Gym

Fitness | Gym

Hospital | Medical

Hospital | Medical | Clinic

Latest Judgments

List of Consumer Court case in Visakhapatnam-II. Total 1963 cases registered in Visakhapatnam-II Consumer Court.

Andhra Pradesh

M/s HDFC Life Insurance Company Limited V/S Abdul Shaik Shameem

Consumer Court: Visakhapatnam-II

Appelant Advocate K.V.S.V. Prasada Rao

Respondant Advocate Y.N. Srinivas

Case Number: 344

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Date of Filing: 31-10-2022

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Date of Upload: 08-10-2024

Andhra Pradesh

The Co-Operative Bank Limited V/S Pathivada Nalini

Consumer Court: Visakhapatnam-II

Appelant Advocate Kodi Srinivasa Rao

Respondant Advocate D.K.V.V.S. Ashwani Kumar

Case Number: 282

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Date of Filing: 12-08-2022

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Date of Upload: 08-10-2024

Andhra Pradesh

Stars Multipurpose Cooperative Society Limited at the rate Sahara Q Shop V/S Kota Ramayya

Society   Sahara Q Shop  

Consumer Court: Visakhapatnam-II

Appelant Advocate B. Sree Bala

Respondant Advocate Exparte

Case Number: 126

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Date of Filing: 20-04-2023

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Date of Upload: 01-10-2024

Andhra Pradesh

SBI Life Insurance V/S Simhadri Manoj Kumar

Consumer Court: Visakhapatnam-II

Appelant Advocate B.S.S.N. Raju

Respondant Advocate K. Sailesh Prasad

Case Number: 30

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Date of Filing: 14-11-2019

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Date of Upload: 08-10-2024

Andhra Pradesh

Shriram Life Insurance Company Limited V/S Saladi Venkata Satya Hema at the rate of Saladi Lova Venkata Satya Hemalatha

Consumer Court: Visakhapatnam-II

Appelant Advocate D. Subrahmanyam

Respondant Advocate S.S. Mohana Rao

Case Number: 352

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Date of Filing: 04-11-2022

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Date of Upload: 08-10-2024

Andhra Pradesh

M/s Global Entropolis Asia Private Limited V/S Beerapally Vishnupriya

Consumer Court: Visakhapatnam-II

Appelant Advocate N. Madhava Rao

Respondant Advocate K. Sunil Reddy

Case Number: 58

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Date of Filing: 21-01-2021

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Date of Upload: 08-10-2024

Andhra Pradesh

HDFC ERGO General Insurance Company Limited V/S Mavuri Padmavathi

Consumer Court: Visakhapatnam-II

Appelant Advocate M.V. Jagannadha Rao

Respondant Advocate Aspana Srinivasa Rao

Case Number: 28

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Date of Filing: 13-05-2022

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Date of Upload: 08-10-2024

Andhra Pradesh

M/s Future Generali India Insurance Company Limited V/S Pilla Varalakshmi

Future Generali India Insurance  

Consumer Court: Visakhapatnam-II

Appelant Advocate P. Leelavathi

Respondant Advocate Aspana Srinivasa Rao

Case Number: 100

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Date of Filing: 06-04-2023

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Date of Upload: 20-09-2024

Andhra Pradesh

Surendra Kumar Barman V/S M. Dakshina Murthy

Consumer Court: Visakhapatnam-II

Appelant Advocate M. Dakshina Murthy (In person)

Respondant Advocate Exparte

Case Number: 3

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Date of Filing: 17-08-2024

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Date of Upload: 28-09-2024

Andhra Pradesh

Bajaj Allianz Life Insurance Company Limited V/S Kimudu Chiranjeevi

Bajaj   Life Insurance   Bajaj Allianz Life Insurance   Bajaj Allianz  

Consumer Court: Visakhapatnam-II

Appelant Advocate D. Subrahmanyam

Respondant Advocate

Case Number: 254

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Date of Filing: 30-08-2024

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Date of Upload: 13-09-2024

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What is the Consumer Forum?

Consumer Forum Visakhapatnam-II, also known as the Consumer Disputes Redressal Forum of Visakhapatnam-II - Andhra Pradesh, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Visakhapatnam-II provides a platform for consumers of Visakhapatnam-II - Andhra Pradesh to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Visakhapatnam-II, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Visakhapatnam-II consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Visakhapatnam-II Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Visakhapatnam-II Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Visakhapatnam-II consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Visakhapatnam-II consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Visakhapatnam-II consumer Forum.

What is the time limit for filing a case in Visakhapatnam-II Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.