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Consumer Court in Varanasi

Varanasi Consumer Court Address

Address: PCF Plaza Building, 2nd Floor, Room No.3 & 10, Mint House Nadesar Varanasi-221002

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Varanasi. Total 4126 cases registered in Varanasi Consumer Court.

Uttar Pradesh

Nilkanth Electranics V/S Ashish Pal

Consumer Court: Varanasi

Appelant Advocate S. N. Chaudhary

Respondant Advocate

Case Number: 157

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Date of Filing: 29-03-2014

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Date of Upload: 23-04-2015

Uttar Pradesh

Mobile Jone V/S Faiyaj Ahmad Khan

Mobile   Mobile  

Consumer Court: Varanasi

Appelant Advocate

Respondant Advocate

Case Number: 206

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Date of Filing: 26-04-2014

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Date of Upload: 29-04-2015

Uttar Pradesh

Pyuchar Club V/S Brij Mohan Mishra

Club  

Consumer Court: Varanasi

Appelant Advocate A. K. Gupta

Respondant Advocate

Case Number: 224

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Date of Filing: 02-05-2014

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Date of Upload: 06-04-2015

Uttar Pradesh

Vidyut V/S Vivek Singh

Vidyut  

Consumer Court: Varanasi

Appelant Advocate

Respondant Advocate R. Prasad

Case Number: 73

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Date of Filing: 07-02-2014

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Date of Upload: 26-02-2022

Uttar Pradesh

Post Master V/S Ashok Kumar Lakhavani

Consumer Court: Varanasi

Appelant Advocate H. Srivastav

Respondant Advocate

District Consumer Disputes Redressal Forum, Varanasi, U.P.Room No. 10, P.C.F. Plaza Building, Mint House Nadesar, Varanasi, U.P.Complaint Case No. CC/127/20141. Ashok Kumar LakhavaniH. No. B. 25/06 Hanumanpura, Varanasi...........Complainant(s)Versus1. Post MasterVishveshvarganj,...

Case Number: 127

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Date of Filing: 22-04-2014

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Date of Upload: 19-02-2016

Uttar Pradesh

Reliance General Ins. Co. Ltd. V/S Ramkumar Rai

Reliance  

Consumer Court: Varanasi

Appelant Advocate A. B. Yadav

Respondant Advocate

Case Number: 184

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Date of Filing: 17-04-2014

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Date of Upload: 24-06-2022

Uttar Pradesh

Vidyut V/S Muralidhar Yadav

Vidyut  

Consumer Court: Varanasi

Appelant Advocate

Respondant Advocate

Case Number: 376

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Date of Filing: 03-09-2014

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Date of Upload: 26-02-2022

Uttar Pradesh

Proprietors Amit Travels V/S Dharmendra Rai

Travel  

Consumer Court: Varanasi

Appelant Advocate M. K. Rai

Respondant Advocate

Case Number: 228

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Date of Filing: 15-05-2014

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Date of Upload: 23-04-2015

Uttar Pradesh

Samsung India Electronic V/S Shobh Nath Lal

Samsung   Electronic  

Consumer Court: Varanasi

Appelant Advocate U. K. Singh

Respondant Advocate

Case Number: 448

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Date of Filing: 07-11-2014

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Date of Upload: 26-02-2022

Uttar Pradesh

Gati Kiteshu Express V/S Saharsh Kumar

Consumer Court: Varanasi

Appelant Advocate

Respondant Advocate

Case Number: 425

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Date of Filing: 10-10-2014

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Date of Upload: 26-02-2022

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What is the Consumer Forum?

Consumer Forum Varanasi, also known as the Consumer Disputes Redressal Forum of Varanasi - Uttar Pradesh, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Varanasi provides a platform for consumers of Varanasi - Uttar Pradesh to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Varanasi, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Varanasi consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Varanasi Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Varanasi Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Varanasi consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Varanasi consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Varanasi consumer Forum.

What is the time limit for filing a case in Varanasi Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.