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Consumer Court in Dhenkanal

Dhenkanal Consumer Court Address

Address: Dhenkanal, Near Civil Court, Place Road, Durga Bazar, District Dhenkanal – 759122

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Dhenkanal. Total 46 cases registered in Dhenkanal Consumer Court.

Orissa

Arabinda Mishra, M.D. , M/S- Ankit Group V/S Babaji Sahu

Consumer Court: Dhenkanal

Appelant Advocate

Respondant Advocate

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Case Number: 125

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Date of Filing: 22-12-2021

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Date of Upload: 16-10-2023

Orissa

M/S AMAZON SELLER SERVICES PRIVATE LIMITED & Others V/S PRADIPTA BISWAL(ADVOCATE)

Amazon  

Consumer Court: Dhenkanal

Appelant Advocate

Respondant Advocate

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Case Number: 74

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Date of Filing: 25-11-2020

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Date of Upload: 16-10-2023

Orissa

Case Number: 113

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Date of Filing: 22-11-2021

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Date of Upload: 16-10-2023

Orissa

Maa Automobiles & Others V/S Kumuda Chandra Mahapatra

Automobile  

Consumer Court: Dhenkanal

Appelant Advocate

Respondant Advocate

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Case Number: 108

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Date of Filing: 10-11-2021

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Date of Upload: 26-07-2023

Orissa

Branch Manager, State Bank of India, Bhuban Branch V/S Ramesh Chandra Behera

State Bank Of India   Bank Of India  

Consumer Court: Dhenkanal

Appelant Advocate

Respondant Advocate

BEFORE THE DIST. CONSUMER DISPUTES REDRESSAL COMMISSION, DHENKANAL C.C.Case No. 109 of 2021Ramesh Chandra Behera, aged about 43 years,S/o Dharanidhar Behera, At: Bhuban College Road,PO/PS: Bhuban, Dist: Dhenkanal ….......Petitioner VersusBranch Man...

Case Number: 109

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Date of Filing: 15-11-2021

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Date of Upload: 26-07-2023

Orissa

The Princepal , Shreekrushna International School, Bhubaneswar V/S Bidyadhar Behera

School  

Consumer Court: Dhenkanal

Appelant Advocate

Respondant Advocate

BEFORE THE DIST. CONSUMER DISPUTES REDRESSAL COMMISSION, DHENKANAL C.C.Case No. 105 of 2022Bidyadhar Behera, aged about 40 yearsSon of Mayadhar Behera,At: Pasasingh, PO: Belapada, Via: Gadasila,P.S: Sadar, Dist: Dhenkanal …...Complainant VersusPrincipal, Shree Krishna Int...

Case Number: 105

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Date of Filing: 15-09-2022

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Date of Upload: 06-06-2023

Orissa

The Branch Manager , Sriram Transport Finance Ltd. V/S Pratima Sahoo

Transport   Finance  

Consumer Court: Dhenkanal

Appelant Advocate

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, DHENKANAL C.C.Case No. 61 of 2018Pramila Sahoo, aged about 65 yearsW/o Kanhu Ch. Sahoo, Vill: Chinta Pokhari,P.S: Motanga, Dist: Dhenkanal …………..Complainant VersusThe Branch Manager, Sriram Transp...

Case Number: 61

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Date of Filing: 01-10-2018

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Date of Upload: 31-05-2019

Orissa

The Managing Director , ICICI Bank Ltd. ICICI Tower And others V/S Birendra Sahoo

ICICI Bank  

Consumer Court: Dhenkanal

Appelant Advocate

Respondant Advocate

BEFORE THE DIST. CONSUMER DISPUTES REDRESSAL FORUM, DHENKANAL C.C.Case No. 19 of 2018Birendra Sahoo, aged about 40 yearsS/o late Meghanada SahooVill: Deoan, PO: Kapilash,Via/PS: Gondia, Dist: Dhenkanal ……………Complainant VersusICICI Bank Limited,...

Case Number: 19

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Date of Filing: 27-03-2018

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Date of Upload: 07-01-2019

Orissa

The Brabch Manager, Central Bank of India , Dhenkanal Branch And Others V/S Satrughan Behera

Bank Of India   Central Bank Of India  

Consumer Court: Dhenkanal

Appelant Advocate

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, DHENKANAL C.C.Case No. 56 of 2018Satrughan Behera, aged about 72 yearsS/o late Benudhara Behera,Vill:/PO: Mangalpur, P.S: Sadar,Dist: Dhenkanal ……..Complainant Versus1.Central Bank of India, represented through...

Case Number: 56

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Date of Filing: 24-08-2018

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Date of Upload: 27-12-2018

Orissa

The Executive Officer , Dhenkanal Muncipality V/S Ratan Parida

Consumer Court: Dhenkanal

Appelant Advocate

Respondant Advocate

BEFORE THE DIST. CONSUMER DISPUTES REDRESSAL FORUM, DHENKANAL C.C.Case No. 45 of 2018Ratan Parida, aged about 32 yearsSon of Rabindra Nath Parida,At: Hata Road, PO: Dhenkanal R.S,P.S: Town, Dist: Dhenkanal …………..Pet...

Case Number: 45

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Date of Filing: 05-06-2018

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Date of Upload: 27-12-2018

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What is the Consumer Forum?

Consumer Forum Dhenkanal, also known as the Consumer Disputes Redressal Forum of Dhenkanal - Orissa, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Dhenkanal provides a platform for consumers of Dhenkanal - Orissa to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Dhenkanal, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Dhenkanal consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Dhenkanal Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Dhenkanal Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Dhenkanal consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Dhenkanal consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Dhenkanal consumer Forum.

What is the time limit for filing a case in Dhenkanal Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.