Lufthansa
Latest Judgments
Total 93 Consumer Court Cases Against Lufthansa.
HARSHARN KAUR DHALIWAL & 2 ORS. V/S LUFTHANSA GERMAN AIRLINES
Court Name: NCDRC
Appelant Advocate M/S. LUTHRA & LUTHRA
Respondant Advocate MR. MUNISH GOEL & MR. NAVREET DHALIWAL
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 396 OF 2020(Against the Order dated 29/01/2020 in Complaint No. 95/2019 of the State Commission Chandigarh)1. LUFTHANSA GERMAN AIRLINESTHROUGH ITS AUTHORISED REPRESENTATIVE, NOVOTEL PULLMAN HOTEL, 2ND FLOOR...
Case Number: 396
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Date of Filing: 12-03-2020
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Date of Upload: 20-01-2023
Lufthansa german airlines V/S Mahesh Gupta K
Court Name: Bengaluru Rural
Appelant Advocate
Respondant Advocate
BEFORE THE BENGALURU RURAL AND URBAN I ADDITIONALDISTRICT CONSUMER DISPUTES REDRESSAL FORUMB.M.T.C. BUS STAND, SHANTHI NAGAR, BENGALURU.Complaint Case No. CC/09/2017( Date of Filing : 12 Apr 2017 )1. Mahesh Gupta KS/o Mallikarjun Gupta Aged about 38 years R/at B-307, Deepica Resi...
Case Number: 9
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Date of Filing: 12-04-2017
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Date of Upload: 07-08-2021
Lufthansa German Airlines V/S Harsharn Kaur Dhaliwal
Court Name: StateCommission
Appelant Advocate Aman Dhir & Navreet Dhaliwal Adv.
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHComplaint case No.:95 of 2019Date of Institution:02.05.2019Date of Decision:29.01.2020Harsharn Kaur Dhaliwal, aged 60 years w/o Paramjeet Singh Dhaliwal, R/o House no.2254, Sector 35-C, Chandigarh.……Compla...
Case Number: 95
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Date of Filing: 02-05-2019
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Date of Upload: 03-02-2020
Lufthansa German Airlines and Another V/S Smt. Guna Thantry And Another
Court Name: Bangalore Urban
Appelant Advocate Inperson
Respondant Advocate
BANGALORE URBAN DIST.CONSUMERDISPUTES REDRESSAL FORUM,8TH FLOOR,BWSSB BLDG.K.G.ROAD,BANGALORE560 009Complaint Case No. CC/14/2199( Date of Filing : 26 Dec 2014 )1. Smt. Guna Thantry And Another W/o. Sri Rajeev Singh Patial, R/at. Flat 18, Vaibhava Residency, 1st Main, G.M. Palya,...
Case Number: 14
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Date of Filing: 26-12-2014
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Date of Upload: 02-11-2019
Lufthansa Airlines V/S Sh. Jesrat Singh Sandhoo
Court Name: DF-II
Appelant Advocate Amarbir Dhaliwal Adv.
Respondant Advocate Sandeep Suri,Adv
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARHConsumer Complaint No:668 of 2017Date of Institution:04.09.2017Date of Decision:19.03.2019Jesrat Singh Sandhoo s/o Sh.Gurinder Pal Singh Sandhoo, R/o House No.569, Sector 36-B, Chandigarh. ………&hel...
Case Number: 668
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Date of Filing: 04-09-2017
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Date of Upload: 26-03-2019
LUFTHANSA AIRLINES V/S JITENDRA SHANTILAL SHETH
Court Name: Surat
Appelant Advocate SANJAY MITHAIWALA
Respondant Advocate
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Case Number: 18
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Date of Filing: 28-05-2018
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Date of Upload: 01-02-2019
LUFTHANSA AIRLINES V/S RAJESHBHAI MOHANBHAI MARFATIYA
Court Name: Surat
Appelant Advocate SANJAY MITHAIWALA
Respondant Advocate
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Case Number: 18
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Date of Filing: 28-05-2018
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Date of Upload: 01-02-2019
LUFTHANSA AIRLINES V/S HARISHCHAND KANTILAL VAKHARIYA
Court Name: Surat
Appelant Advocate SANJAY MITHAIWALA
Respondant Advocate
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Case Number: 18
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Date of Filing: 28-05-2018
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Date of Upload: 01-02-2019
LUFTHANSA AIRLINES V/S SANJEEV ARUN CHOKSI
Court Name: Surat
Appelant Advocate SANJAY MITHAIWALA
Respondant Advocate
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Case Number: 18
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Date of Filing: 28-05-2018
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Date of Upload: 04-02-2019
LUFTHANSA AIRLINES V/S SURENDRA SHANTILAL SHETH
Court Name: Surat
Appelant Advocate SANJAY MITHAIWALA
Respondant Advocate
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Case Number: 18
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Date of Filing: 28-05-2018
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Date of Upload: 04-02-2019
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Common FAQ
Question : Am I eligible to file case against Lufthansa in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Lufthansa ?
Answer : A complaint may be made against Lufthansa under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.