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Indigo

Latest Judgments

Total 441 Consumer Court Cases Against Indigo.

Bihar

Apsara Travels Agency Indigo Air Liance & Other V/S Manoj Kumar Malhotra

Indigo   Manoj  

Court Name: Muzaffarpur

Appelant Advocate Sri Amar Nath

Respondant Advocate Sri Dinesh Kumar Tripathi & Abhishek Kumar Singh

DISTRICT CONSUMER FORUM, MUZAFFARPUR BIHARComplaint Case No. CC/161/2015( Date of Filing : 30 Jul 2015 )1. Manoj Kumar MalhotraLate Shaligram Malhotra, Vill-Ramna, P.S.-Mithanpura, Distt.-MuzaffarpurMuzaffarpurBihar...........Complainant(s)Versus1. Apsara Travels Agency Indigo Ai...

Case Number: 161

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Date of Filing: 30-07-2015

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Date of Upload: 13-12-2019

West Bengal

Sri Rabindra Bose V/S M/s. Manager/Director, Indigo Airlines

Indigo Airlines   Indigo  

Court Name: StateCommission

Appelant Advocate Mr. Ved Sharma, Mr. Matri Prasad Das

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/142/2019( Date of Filing : 15 Feb 2019 )(Arisen out of Order Dated 26/11/2018 in Case No. Complaint Case No. CC/372/2017 of District Kolkata-I(North))1. M/s. Manage...

Case Number: 142

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Date of Filing: 15-02-2019

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Date of Upload: 29-11-2019

Chandigarh

INDIGO V/S Madhu Kamal Sehgal

Indigo  

Court Name: DF-I

Appelant Advocate Rajan Lakhanpal

Respondant Advocate

District Consumer Disputes Redressal Forum-I, U.T., ChandigarhCC/1070/2019Madhu Kamal SehgalVs.Indigo & Anr.BEFORE: RATTAN SINGH THAKUR, PRESIDENT SURESH KUMAR SARDANA, MEMBERPRESENT: Complainant in personDated : 28th November, 2019 ORDER We have heard the complainant in pe...

Case Number: 1070

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Date of Filing: 18-11-2019

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Date of Upload: 29-11-2019

Delhi

M/S. Indigo Airlines V/S Romesh Gautam

Indigo Airlines   Indigo  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001Case No.CC.270/2019 Dated:In the matter of: Dr. Romesh Gautam, S...

Case Number: 270

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Date of Filing: 24-10-2019

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Date of Upload: 13-11-2019

NCDRC

DR. JITENDRA PANDA & ORS. V/S OFFICER INCHARGE, INDIGO AIR LINES

Indigo  

Court Name: NCDRC

Appelant Advocate M/S. SHARDUL AMARCHAND MANGALDAS & CO.

Respondant Advocate MR. S.K. ROY

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI MISCELLANEOUS APPLICATION NO. 329 OF 2019 IN RP/3726/20171. OFFICER INCHARGE, INDIGO AIR LINES...........Appellants(s)Versus1. DR. JITENDRA PANDA & ORS............Respondent(s) BEFORE:&nbspHON'BLE MR. PREM NARAIN,PRESIDING...

Case Number: 329

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Date of Filing: 29-07-2019

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Date of Upload: 13-11-2019

West Bengal

Indigo Airlines V/S Swapan Kumar Kundu & Others

Indigo Airlines   Indigo  

Court Name: StateCommission

Appelant Advocate In-person

Respondant Advocate Mr. Matri Prasad Das

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/342/2019( Date of Filing : 09 Apr 2019 )(Arisen out of Order Dated 12/03/2019 in Case No. Complaint Case No. CC/351/2018 of District Kolkata-I(North))1. Swapan Kuma...

Case Number: 342

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Date of Filing: 09-04-2019

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Date of Upload: 25-10-2019

Telangana

IndiGo Airlines V/S Mrs. Esrath Yasmeen Khan

Indigo Airlines   Indigo  

Court Name: Hyderabad

Appelant Advocate F. Rafeeq Ahmed

Respondant Advocate D. Narendar Naik

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM I HYDERABAD(9th Floor, Chandravihar Complex, M.J. Road, Nampally, Hyderabad 500 001)Complaint Case No. CC/241/2017( Date of Filing : 17 Jun 2017 )1. Mrs. Esrath Yasmeen KhanH.No. 17.9.128 of 2, saidabad, Hyderabad.2. Mr. Moham...

Case Number: 241

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Date of Filing: 17-06-2017

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Date of Upload: 25-10-2019

Tripura

Shri Dr. Ranendra Kumar Barman V/S The In Charge, The Indigo

Indigo  

Court Name: StateCommission

Appelant Advocate Mr. A. Chaturvedi, Mr. D. Bhattachrya.

Respondant Advocate

Tripura State Consumer Disputes Redressal Commission, Agartala.Case No. A.14.2019The Indigo,To be represented by the In-Charge,Central Wing, Ground Floor, Thapar House - 124,Janpath, New Delhi-110001, India.The Indigo,Agartala Customer Care Office,Represented by its Senior Office...

Case Number: 14

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Date of Filing: 01-06-2019

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Date of Upload: 02-10-2019

Tripura

Sri. Sukhen Chandra Das V/S The General Manager IndiGo

Indigo  

Court Name: StateCommission

Appelant Advocate Mr. D. Bhattachrya

Respondant Advocate Mr. Rajib Saha

Tripura State Consumer Disputes Redressal Commission, Agartala.Case No.A.13.2019The General Manager, IndiGo,Inter Globe Aviation Ltd.,Represented by the Station Manager (In-charge of IndiGo),Agartala Station, Tripura, P.O. & P.S. Airport,District - West Tripura - 799009.&hell...

Case Number: 13

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Date of Filing: 27-05-2019

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Date of Upload: 03-10-2019

Delhi

M/S. INDIGO AIRLINES V/S MRS. LAKSHMI BHARGAVA

Indigo Airlines   Indigo  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN,I.P.ESTATE, NEW DELHI-110002.Case No.CC.208/2019 Dated: In the matter of: Mrs. Lakshmi BhargavaW/o Late Sh. B.R. BhargavaE-32, Sector-30,Noida-201301. Mrs. Ritu Singh Mann...

Case Number: 208

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Date of Filing: 02-08-2019

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Date of Upload: 23-09-2019

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Common FAQ

Question : Am I eligible to file case against Indigo in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indigo ?

Answer : A complaint may be made against Indigo under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.