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British Airways

Latest Judgments

Total 112 Consumer Court Cases Against British Airways.

Delhi

M/S. BRITISH AIRWAYS V/S MOHIT GULATI

British Airways  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

Case Number: 582

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Date of Filing: 01-08-2014

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Date of Upload: 30-01-2024

Gujarat

(1)Britis Airways (2)American Airlines Operated by British Airways V/S Hasmukhlal Chimanlal Mehta

British Airways  

Court Name: Navsari

Appelant Advocate M.H.Patel & P.R.Joshi

Respondant Advocate (1)M.N.Shaikh (2) -

Case Number: 143

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Date of Filing: 06-10-2022

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Date of Upload: 30-12-2023

Karnataka

Mr. Sanjith Rao, Aged about 19 years, V/S British Airways British Airways PLC,

British Airways  

Court Name: Bangalore 3rd Additional

Appelant Advocate

Respondant Advocate

Case Number: 10

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Date of Filing: 27-10-2023

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Date of Upload: 05-12-2023

Karnataka

British Airways V/S Mr. Sanjith Rao,

British Airways  

Court Name: Bangalore 3rd Additional

Appelant Advocate Ashok G.V

Respondant Advocate

Case Number: 298

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Date of Filing: 18-06-2021

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Date of Upload: 21-09-2023

Delhi

BRITISH AIRWAYS V/S AAYUSH KANDWAL

British Airways  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

Case No. : 194/2019Date : 15.05.2023Present : Complainant in personBy this Order the Commission would dispose off two applications of the Complainant filed by him i.e. one application under section 40 of the CPA for reviewing the Order dated 16.03.2022 by which complaint of the C...

Case Number: 121

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Date of Filing: 04-11-2022

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Date of Upload: 17-05-2023

NCDRC

BRITISH AIRWAYS & 2 ORS. V/S NITIN G. THAKKER

British Airways  

Court Name: NCDRC

Appelant Advocate MR. KUNAL MIMANI

Respondant Advocate M/S. VIKRAM PHILIP & ASSOCIATES

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI EXECUTION APPLICATION NO. 18 OF 2022 IN FA/378/20161. NITIN G. THAKKER...........Appellants(s)Versus1. BRITISH AIRWAYS & 2 ORS............Respondent(s) BEFORE:&nbspHON'BLE MR. JUSTICE R.K. AGRAWAL,PRESIDENT For the Appell...

Case Number: 18

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Date of Filing: 11-01-2022

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Date of Upload: 04-05-2023

NCDRC

HARSHARN KAUR DHALIWAL & 3 ORS. V/S BRITISH AIRWAYS

British Airways  

Court Name: NCDRC

Appelant Advocate M/S. VIKRAM PHILIP & ASSOCIATES

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 366 OF 2020(Against the Order dated 29/01/2020 in Complaint No. 95/2019 of the State Commission Chandigarh) 1. BRITISH AIRWAYSDLF PLAZA TOWER, PHASE-I, DLF CITY, BLOCK-B, SECTOR-26-A, SIKANDERPUR GHOSH, GUR...

Case Number: 366

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Date of Filing: 09-03-2020

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Date of Upload: 20-01-2023

Karnataka

1. British Airways V/S Sreelaxmi Dhananjay

British Airways  

Court Name: Bangalore 1st & Rural Additional

Appelant Advocate

Respondant Advocate

BEFORE THE BENGALURU RURAL AND URBAN I ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, I FLOOR, BMTC, B BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHI NAGAR, BENGALURU-27Complaint Case No. CC/280/2021( Date of Filing : 06 Apr 2021 )1. Sreelaxmi DhananjayW/o Dhananjay Ramasetty, A...

Case Number: 280

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Date of Filing: 06-04-2021

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Date of Upload: 09-09-2022

NCDRC

M/S. BRITISH AIRWAYS V/S ANUBHA JAIN

British Airways  

Court Name: NCDRC

Appelant Advocate MR. R.D. SHARMA, MR. RAJAT SHARMA & MR. LALIT KUMAR

Respondant Advocate M/S. VIKRAM PHILIP & ASSOCIATES

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 684 OF 20171. ANUBHA JAINBA-36, WEST SHALIMAR BAGH.NEW DELHI-110088...........Complainant(s)Versus1. M/S. BRITISH AIRWAYSTHROUGH ITS CUSTOMER RELATION OFFICER/ AUTHORISED REPRESENTATIVE/SIGNATORY. DLF PLAZ...

Case Number: 684

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Date of Filing: 09-03-2017

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Date of Upload: 06-04-2022

Haryana

British Airways V/S Satinder Pal Singh Malhi

British Airways  

Court Name: Karnal

Appelant Advocate Kanav Deep Singh

Respondant Advocate

BEFORE THE PRESIDENT DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KARNAL Execution No.32 of 2021 Date of instt. 16.06.2021 Date of Decision: 02.09.2021Satinder Pal Singh Malhi son of Shri Onkar Singh, resident of H.No.250, Ward No.9, Natha Singh Nagar, Taraori, District Ka...

Case Number: 32

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Date of Filing: 16-06-2021

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Date of Upload: 03-09-2021

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Common FAQ

Question : Am I eligible to file case against British Airways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against British Airways ?

Answer : A complaint may be made against British Airways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.