Procedure to File Complaint againt Bank Of Baroda in Consumer Court

Filing a complaint against Bank Of Baroda in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.

---

About Bank Of Baroda

Bank of Baroda, often abbreviated as BoB, is one of India's oldest and most respected public sector banks with a rich history dating back to its establishment in 1908. Over the years, it has grown to become a global financial institution, extending its reach beyond Indian borders to serve customers worldwide. BoB is known for its wide network of branches and ATMs across India and a significant international presence, providing a range of banking and financial services to individuals, businesses, and institutions. The bank's commitment to innovation and customer service has made it a trusted partner for millions, offering services in areas such as retail banking, corporate banking, wealth management, and more. With a strong focus on financial inclusion and technological advancement, Bank of Baroda continues to play a pivotal role in India's banking sector while also contributing to the growth and development of the global financial landscape.

---

Step 1

Contact Bank Of Baroda Customer Care

Before filing a formal complaint, consider contacting Bank Of Baroda's customer care to address the issue. Many complaints can be resolved through direct communication.

Bank of Baroda 24/7 Toll-Free Number

BOB Customers facing any issues may contact 24/7 customer care available on the following numbers: 18002584455 | 18001024455
Bank of Baroda offers a dedicated customer care hotline for individuals holding savings accounts under the Pradhan Mantri Jan Dhan Yojana. This customer support service is available from 6 am to 10 pm. You can reach them at the following number: 1800 102 77 88

Bank of Baroda Missed call services.

For balance inquiry, missed call at 8468 00 1111
To get BOB mini statement of your last 5 transactions, missed call at 8468 00 1122

Bank of Baroda Credit Card Customer Care Centre

To block your BOB credit card, call on toll-free number 1800 225 100 (Available 24/7)
1800 225 110 (Available From 10:00 AM to 06:30 PM, Monday to Friday)

For credit card PIN and queries related to the application, call the Bank of Baroda customer care number:
1800 223 224 (Available From 10:00 AM to 06:30 PM, Monday to Friday)
You can also your query by email to the following email ID ccb@bobcards.com

---

Step 2

Contact Bank Of Baroda Nodal Officer

If you are not satisfied with the Bank Of Baroda customer care response, you can escalate the issue to the nodal officer by sending a written complaint.

Bank Of Baroda Nodal Office Details

---

Step 3

If you are dissatisfied with the Bank Of Baroda Nodal officer response, you can contact the Banking Ombudsman on the below mentioned address. They have a grievance redressal system where you can file your complaint.
Bank Of Baroda Ombudsman List

---

We suggest you to also visit the below link to know the landmark cases against Banking Services.
Landmark Consumer Cases

---

Step 4

Contact Consumer Court

If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Bank Of Baroda.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.